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River City Casino & Hotel

River City Casino

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">RIVER CITY CASINO &amp; HOTEL</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,quality assurance,assist,qualifications

Regular Part-Time

Up to $18.00 per hour

Overview: <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.</p> <p>&nbsp;</p> <p>Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.&nbsp;Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may&nbsp;vary&nbsp;by position.&nbsp;Paid time off is earned according to the local policy and increases with the length of employment.</p> <p>&nbsp;</p> <p>Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.</p> <p>&nbsp;</p> </div> </div> </div> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong><u>What does River City Casino &amp; Hotel have to offer? </u></strong>&nbsp;</p> <p> &nbsp;</p> <ul> <li>Day 1 medical, dental, &amp; vision benefits!</li> <li>Uber benefit for nearby metro stops.</li> <li>Recognition programs with cash rewards, gift cards, &amp; more.</li> <li>Tuition Reimbursement, Lindenwood University Discounts, &amp; Diversity Scholarship for Team Member&rsquo;s children.</li> </ul> <p>&nbsp;</p> <p><span data-contrast="auto"><em>Pay: $7.50 per hour + tips | Shift: 11am - 5pm or 4pm - close</em></span></p> </div> </div> </div>
Responsibilities: <ul> <li>Adheres to departmental and property policies and procedures regarding guest service standards.</li> <li>Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.</li> <li>Provides clean china, silverware, and glassware upon request from customers.</li> <li>Sets tables with dishes, linen, flatware, etc., as required.</li> <li>Attends to customer needs/requests (e.g., refilling beverages, condiments, paper products) in a polite and helpful manner.</li> <li>Assists wait staff with tray service as needed.</li> <li>Performs all other related and compatible duties as assigned.</li> <li>Maintains strict confidentiality in all company matters.</li> </ul>
Requirements: <ul> <li>Applicant must be at least 18 years of age.</li> <li>Prior customer service experience in a fast-paced environment preferred.</li> <li>Must have strong customer service/communication skills; must be fluent in English.</li> <li>Must perform duties with a sense of urgency.</li> </ul>