Teller Services Representative

<strong><strong>You're the best at what you do. So are we. Imagine what we can achieve together!<br /><br />Want to see what being a Video Teller is all about?&nbsp;&nbsp;<a href="" target="_blank" rel="noopener noreferrer">WATCH THIS VIDEO</a> to learn more.<br /><br /></strong></strong> <p><strong>Check out our benefits &ndash; <a href="" target="_blank" rel="noopener noreferrer">SECU 2022 Benefits Guide</a></strong></p>

Linthicum, MD


<p><strong>We value your experience. We listen to your ideas. We know you&rsquo;re going to bring something new and different to our organization that enhances our ability to grow as individuals as much as it will allow us to better serve our members.</strong><br /><br /><strong>Whatever your role at SECU, everything you do contributes to our success&mdash;and that, in turn, fulfills a greater purpose: to improve people&rsquo;s lives. This is a true opportunity to make a difference. </strong><br /><br /><strong>We are committed to nurturing your continued long-term success within our organization, because as you develop your skill sets and deepen your professional experiences, you will further our greater purpose of making a positive contribution to the financial well being of those we serve. </strong></p>

keywords: perks,teamwork,verify,technology,machine operation,financial services,build,solutions,technology,communication

Full-Time Non-Exempt

Overview: The SECU pledge: Be relevant and significant, day in and day out, in the lives of our members, employees and the communities we serve in a highly ethical and fiscally responsible manner.<br /><br />In addition to never being controlled by outside owners, one of the great perks of joining Team SECU is our total rewards package for all employees working 20+ hours per week, which includes: <ul> <li>Market competitive pay</li> <li>Robust 401(k) retirement savings program</li> <li>Generous paid leave programs</li> <li>And more&hellip;</li> </ul> To learn more about what it is like to work at SECU please visit our career portal - If you&rsquo;re interested in a challenging and rewarding career then SECU is for you!We can&rsquo;t wait to get to know you!
Responsibilities: <p><strong>What You&rsquo;ll Do.</strong></p> <p>A Teller Services Representative does what a Teller does in a traditional bank, but through video and an Interactive Teller Machine (ITM &ndash; an upgraded and more personable ATM!).&nbsp; Our ITMs sit in Financial Centers throughout Maryland, and when a member needs a teller service &ndash; you are on!</p> <p>You will offer full Teller services first by using your engaging smile and reassuring members you will walk them through the ITM technology to complete their financial transaction. You will use your inquisitive nature to discover financial needs and refer them to a financial center team member for further assistance.</p> <p>You will handle financial transactions like deposits, withdrawals, transfers, loan payments, and more.&nbsp; Although the ITM will count and verify cash for you, your attention to detail is essential.&nbsp; The ITM is just a machine and you are the machine operator bringing your own engaging personalization to every transaction!</p> <p>How do you do this?&nbsp; It&rsquo;s simple&hellip;you talk to members &ndash; because you are a person and that is what people do.&nbsp; Bring your curiosity and caring to work every day and let the member know you have his or her best interest at heart.&nbsp;</p> <p>Now, as you smell the potluck to celebrate and recognize the team&rsquo;s success, it is time for a break and your thought may be, &ldquo;This is like a family&rdquo;.&nbsp; Guess what?&nbsp; It is!&nbsp; &nbsp;&nbsp;</p> <p>Who knew being a Teller could be so much fun and impactful?&nbsp; Whatever the occasion calls for, know that at the end of the day, you made a positive difference in the lives of those you touched.&nbsp; Purpose.&nbsp; Meaning. &nbsp;Heart.&nbsp; All differentiators at SECU.</p>
Requirements: <p><strong>What We&rsquo;re Looking For</strong>.</p> <ul> <li><strong>Bilingual Spanish preferred</strong></li> <li>Genuine interest in well-being of those you serve</li> <li>Exceptional service and relationship building skills</li> <li>Ability to effectively engage humans using technology and automation</li> <li>Excellent verbal communication skills</li> <li>Impactful decision-making and problem solving expertise</li> </ul>