Assistant Property Manager

<strong>We are inherently positive people and have great vibes before we walk in the door because we love life and we love what we do. We despise mediocrity and work hard to achieve greatness every single day. We pursue our purpose with passion and use what we do to positively impact the world.</strong>

Troy, MI


<strong><span class="s2">SG believes that our team members and our residents are our greatest assets and that if we take good care of our people,</span><span class="s1">&nbsp;they will take good care of our properties. SG carefully selects its team members, investors and residents as well as the assets that we pursue. Consequently, we often times sacrifice growth for quality &ndash; quality of team, quality of resident, quality of asset, quality of life.&nbsp;</span><span class="s1">We are manic about finding the &ldquo;right&rdquo; fit and</span><span class="s1">&nbsp;the right project which allows us to have a laser-like focus on the assets that we own &amp; manage.</span></strong>

keywords: position summary,performance,support,management,compliance,reporting,administration,experience,skills,schedule,education,knowledge

Base + Commission


Overview: The Assistant Property Manager assists the Property Manager with activities involved in the successful day-to-day operation of the property with a strong emphasis on accounts receivable and sales. Perform the Property Manager's functions, with limited authority, in their absence.
Responsibilities: <ul> <li>Must adhere to SG Companies' core values and behaviors.</li> </ul> <ul> <li>Establish and maintain good relations with prospects, residents, team members, and vendors.</li> </ul> <ul> <li>Maintain controls over Accounts Receivables in accordance with SG Companies guidelines and procedures. Maintains SG Companies targeted delinquency goal of less than 2 %. Follow-up with telephone calls and/or collection notices (letters/emails) to ensure prompt payment by residents, updates lease information/changes; etc.</li> </ul> <ul> <li>Maintain current and complete property management software information. Inputs daily activities such as leasing activity, resident renters' insurance, work requests, etc.</li> </ul> <ul> <li>Administer the lease renewal program. Completes/updates the "Renewal Worksheet, generates and delivers "renewal letters" 120 days prior to the lease expirations, generates and delivers renewal leases, and updates information in the property management system.</li> </ul> <ul> <li>Generates and delivers general correspondence to residents, vendors, and prospective residents such as lease violations, certificates of insurance updates, application rejection letters, etc.</li> </ul> <ul> <li>Maintain a collection policy for residents who moved out with a balance on their account. Submits a monthly report to the property manager with the status of collection accounts. Turns files over to a third-party collection agency on a monthly basis.</li> </ul> <ul> <li>Assist property manager in the development of monthly marketing plan and participate in outside marketing to local employers.</li> </ul> <ul> <li>Assist property manager in evictions and follow state eviction laws.</li> </ul> <ul> <li>Assist in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor.</li> </ul> <ul> <li>Adhere to established policies related to fair housing.</li> </ul> <ul> <li>Communicate with team members, management, residents, vendors, and all outside contacts in a courteous and professional manner.</li> </ul> <ul> <li>Maintain confidentiality of team members, management, owners, past and current residents, vendors, and all outside contacts.</li> </ul> <ul> <li>Perform sales activities in the absence or unavailability of the sales consultant; maintains a closing ratio of 30% or better on all traffic shown. See sales consultant job description for specific information.</li> </ul> <ul> <li>Plan, organize, promote, and implement the resident function in conjunction with the management staff, if applicable.</li> </ul> <ul> <li>Perform general office duties; answer the telephone; write up service requests, files, monitors and orders office supplies and printed materials, etc.</li> </ul> <ul> <li>Prepare invoices for approval in the event of an absence of the property manager. Must verify services and products have been provided to the property, stamp and code invoices, input invoices into accounts payable software.</li> </ul> <ul> <li>Perform all reasonable duties as assigned by a property manager, regional manager, or corporate staff.</li> </ul> <ul> <li>Perform, when asked, property manager duties in absence of property manager.</li> </ul> <ul> <li>Responsible for the performance of the sales team's closing ratios, phone conversions, and shopping reports. Reports a sales consultant's lack of performance and ability to the property manager</li> </ul>
Requirements: <ul><li>Must have previous experience as a Sales Consultant or Assistant Property Manager.</li> </ul><ul><li>High school diploma, or bachelor's degree.</li> </ul><ul><li>A minimum of 5 years of experience in the hospitality and/or the apartment industry is preferred.</li> </ul><ul><li>Good supervisory and problem-solving skills.</li> </ul><ul><li>Must have the availability to work a flexible schedule any day of the week.</li> </ul><ul><li>Ability to handle multiple tasks in an organized and efficient manner.</li> </ul><ul><li>Must have an excellent understanding of accounting practices and procedures.</li> </ul><ul><li>Previous work experience with property management software and an understanding of Microsoft Word and Excel programs.</li> </ul><ul><li>Must have reliable transportation.</li> </ul><ul><li>Must be detailed oriented and have the ability to communicate effectively.</li> </ul><ul><li>Developed salesmanship skills.</li> </ul>