PLAYER SERVICES ATTENDANT - PART TIME

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Sam Houston Race Park

Sam Houston Race Park

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">SAM HOUSTON RACE PARK</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,sales,administration,customer care,assist,education,experience

Regular Part-Time

13.00 per hour

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> <p>Click&nbsp;<a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.</p>
Responsibilities: Reports to: Guest Services Manager<br />Primary Purpose: Operate Players' Lounge Service Desk<br />Responsibilities:<br /><ul><li>Provide friendly and knowledgeable customer service.</li><li>Sell betting carrels and manage seating map of Players' Lounge</li><li>Handle and resofve any customer needs or probfems in Players' Lounge</li><li>Administer basic procedures for Park Rewards program</li><li>Turn televisions on and off; adjust channels as necessary</li><li>Sell programs and other racing related periodicals when required</li><li>Neatly and accurately complete inventory and till sheets.</li><li>Have a thorough knowledge and understanding of Park services, promotions and events.</li><li>Assist other department personnel as directed.</li><li>Keep work area clean and neat, Display products as directed.</li><li>Attend meetings and training sessions as scheduled.</li></ul>
Requirements: Education/Certification: High school diploma preferred.<br /><br />Work Experience:<br /><ul><li>Training will be provided by department manager. </li><li>Must possess good verbal communication skilfs with solid customer service orientation.</li><li>Cash handling and accurate math skills required.</li><li>Must be adaptable to a variety of specialized computer software applications.</li><li>Must be able to read, write and speak English language.</li></ul>