Developer, Consulting Services

Reporting to the Project Supervisor, we need a Developer, Consulting Services to join our Professional Services team in Burlington, Ontario. With the opportunity to travel 10-20% of the time across North America, this is an exciting chance to expand your customer facing skills while playing a critical role responding to the needs of our clients. 

Burlington, ON


<div class="basic-info-description"> <p>Seradex ERP Software is used to support your entire business and consists of modules such as Estimating, Sales Orders, Field Service, Production, Inventory Control, Procurement, Distribution, Human Resources, Finance and Accounting. The Seradex Product Configurator lets customers, engineers, salespeople and dealers recommend solutions, configure complex products and automate pricing, costing and commission calculations. You can produce detailed quotations and instantly create bills of material and routings for each order.</p> </div> <div class="basic-info-about">&nbsp;</div>

keywords: who we are,what we do,who we need,who you are,build and maintain relationships,create,travel,a certain amount of technical knowledge,a customer service focus,a desire to learn and grow

Entry Level

Overview: <p>For the past 28 years, Seradex has been growing, and we've just had a record year. We specialize in building customized ERP solutions for enterprise clients. It&rsquo;s tricky and it&rsquo;s exciting. In a field where a lot of big companies are offering box solutions, we take the time to understand what complex problems the client is trying to solve. Then, using the best technology and production methods we innovate to improve their business outcomes and the way they work.</p> <p>We don't take ourselves too seriously, but we're serious about innovating customized solutions on a proven framework and the accountability methodology. If you are ready to jumpstart your career and you are passionate about working with smart people and intelligent processes, this is the place to be.</p> <p><strong>Who we need</strong></p> <p>Reporting to the Project Supervisor, we need a Developer, Consulting Services to join our Professional Services team in Burlington, Ontario. With the opportunity to travel 10-20% of the time across North America, this is an exciting chance to expand your customer facing skills while playing a critical role responding to the needs of our clients. We need a Developer, Consulting Services who can create custom reports for our manufacturing customers, from basic to complex; and to provide training on various aspects of our ERP system including Configurator setup, Bill of Material Consolidation, Report writing with Seradex ERP. &nbsp;This role is in the revenue stream, and billable utilization is a critical component of the position, and your high performance will be rewarded.</p>
Responsibilities: <p><strong>Who you are</strong></p> <p>You are a Junior Developer looking for the next opportunity to grow your career. You want to enter the world of ERP enterprise work, and you want to stay at a more nimble company. A fast learner, you come with solid technical skills, you know how to collaborate with a team and you can work independently. You are ready to take the next step, to nurture and foster client relationships. You are seeking an opportunity to work on shorter projects, tackling customer issues and creating solutions.</p> <p><strong>What&rsquo;s in it for you</strong></p> <p>At Seradex we are all about the awesome, and it falls under one of three groups: technology, relationships, and fun.</p> <ul> <li><strong><em>Technology.</em></strong>&nbsp;We&rsquo;ve excelled in our area; and as a smaller company, we continue to do big things. We&rsquo;re an established longterm software provider in the competitive world of ERP, and yet we retain the responsiveness of a startup. We pivot to use the latest technologies such as Angular, and we work with IOT, using machine intelligence to provide us with up-to-the-second performance information directly from the manufacturing floor.</li> <li><em><strong>Relationships.&nbsp;</strong></em>Our clients &nbsp;- your clients - are going to love you. You are the person coming in to solve their problems. This is an exciting opportunity, to connect with clients, understand their business needs and build a solution. It&rsquo;s fast and rewarding as you will see the impact of your work almost immediately. If you enjoy seeing people benefit from what you create, you are going to love this role.</li> <li><em><strong>Fun.</strong></em>&nbsp;Let&rsquo;s be honest. It&rsquo;s a rare combination to be both a people-person and someone who can work heads down, writing code to solve problems. If that happens to be you, you&rsquo;re going to love this. You&rsquo;ll have fun jumping from client to client; project to project and occasionally - about 20% of the time - from city to city. When you&rsquo;re in the office, you&rsquo;ll report up to our Project Supervisor Kristin, who beyond having her finger on the pulse of everything going on, is an active social committee member who will rope you into events like escape rooms and watching a magic show in the office.</li> </ul>
Requirements: <p><strong>What you bring</strong></p> <ul> <li><em><strong>A certain amount of technical knowledge.&nbsp;</strong></em>You have a diploma or degree in Computer Science or Information Technology. You have 2-3 &nbsp;years of experience with database design, LAN applications and report writing history. You are comfortable with SQL Server, C# and MS Office. This is a technical role, so you need to know Excel inside and out; if you don&rsquo;t know what a Vlookup is, this isn&rsquo;t for you.</li> <li><em><strong>A customer service focus.&nbsp;</strong></em>You have outstanding written and verbal communication skills. You are comfortable picking up the phone to ask a question or obtain information. You can take a consultative approach to understand complex problems and business needs; by the same token, you can translate technical solutions into non-technical language. You can handle conflict, meet deadline and exhibit sound judgment and outstanding analytical skills. You are a positive presence in the office or at the client site, open to feedback. You are willing to travel up to 20% of the time within and outside Canada and must possess and be able to maintain a valid passport.</li> <li><em><strong>A desire to learn and grow.&nbsp;</strong></em>You are a lifelong learner, a seeker of new tools, and up-to-date on best practices. You believe in the power and effect of continuous learning. At Seradex, we want to support your learning and your growth. We have an extensive onboarding program that combines self-learning modules, shadowing peers, a library of work to draw from, access to an internal tech support group and ongoing coaching. The doors are open, and the atmosphere is laid-back despite the hum of busy project teams, professional services, and developers all coming together to innovate solutions. You can move up the Core Development Group or into Project Management depending on where your interests lie.</li> </ul> <p><strong>Why commit to a career with Seradex:</strong></p> <ul> <li>We streamline, automate, optimize, all for the benefit of our clients.</li> <li>We make businesses run better for our clients in the manufacturing industry.</li> <li>We offer flexible and autonomous work environments.</li> <li>We are made up of friendly teams that collaborate.</li> <li>We are a place where the best idea always wins.</li> </ul> <p>If you&rsquo;re looking to start &ndash; and grow &ndash; your career at a place where you can be an integral part of the team and gain instant hands-on experience in the world of ERP Solutions, Seradex is the place to be. We look forward to speaking with you!</p> <p>Seradex welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p>