Account Manager

<span style="font-weight: 400;">We are hiring <strong>Account Managers</strong>. This is an opportunity to join an industry leader with an enviable culture of authenticity, mentorship, and passion for customers. As a valued member of our Sales team, you will be part of an extensive onboarding and training program.<br /><br /><br /></span>

Toronto, ON/Montreal, QC/Vancouver, BC (remote)


<p>We are a&nbsp;technology company that equips organizations to be efficient, agile and innovative, and helps their people to be productive, creative and happier at work. Strategists, architects and boots on the ground&mdash;we&rsquo;re a team that believes in the potential of organizations and people that technology can unlock. Potential to be future-ready right now. Potential to grow and thrive.&nbsp;</p> <p>To make this happen, our multi-disciplinary teams work with organizations to fully realize the potential of the cloud, build the workplaces of the future and make smarter decisions about their technology portfolios.</p>

keywords: who we are,who you are,what's in it for you?,why join us?,partner,diversify and grow an active book of business,nurture relationships,the personality and a customer-focused experience,the charisma and relationship-building skills,the communication skills,the technical skills

Entry Level

Overview: <p><em><span style="font-weight: 400;">On Wednesday, November 10th, from 2 - 6 pm, we're hosting a virtual information session and on-the-spot interviews for positions on our sales teams! By registering for the Virtual Career Fair, you'll get to meet the hiring managers and share how the work you've been doing has led you to this opportunity. It's a chance for you to interact with team members, hear more about the impact every individual has a chance to make, and get a glimpse into how you can build your career at Softchoice from virtually anywhere. Follow the link to register: </span></em><em><span style="font-weight: 400;">[Link]</span></em></p> <p><span style="font-weight: 400;">*This is a remote position with the requirement to be part of our hybrid team based in Toronto, Montreal, or Vancouver. We anticipate a 1-2 day on-site policy to start in early 2022 but this is subject to change pending guidance from local public health authorities.&nbsp;</span></p> <p><strong>Why you&rsquo;ll love Softchoice:&nbsp;</strong></p> <p><span style="font-weight: 400;">We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible.&nbsp;</span></p> <p><span style="font-weight: 400;">We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what&rsquo;s good for our people and communities.&nbsp;</span></p> <p><strong>The opportunity</strong></p> <p><span style="font-weight: 400;">We are hiring Account Managers. This is an opportunity to join an industry leader with an enviable culture of authenticity, mentorship, and passion for customers. As a valued member of our Sales team, you will be part of an extensive onboarding and training program. You will reach out to new prospects to diversify our reach and grow and maintain existing accounts, presenting solutions to </span><span style="font-weight: 400;">existing clients, SMB, and Commercial across all industries, covering</span><span style="font-weight: 400;"> a range of technologies and services including:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Cloud migration, adoption, and management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaboration and digital workplace tools</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">IT and software asset management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Secure access&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Application modernization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Business continuity for all-remote access</span></li> </ul> <p><span style="font-weight: 400;">This is a chance to equip</span><span style="font-weight: 400;"> our customers to be efficient, agile and innovative, and help their people to be productive, creative and happier at work.</span></p> <p><strong>Who you are</strong></p> <p><span style="font-weight: 400;">You may be in retail, hospitality, or business development. Or you have sales and account management experience in Canada or abroad. You are an energetic, quick-thinking, and charismatic relationship-builder. You are motivated by challenges and driven to achieve goals. You believe in providing outstanding customer service and can articulate benefits and overcome objections. You are looking for an opportunity to be part of a growing organization offering real value to their clients.&nbsp;</span></p> <p><strong>What's in it for you?&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><strong><em>Training, mentorship, and career development. </em></strong><span style="font-weight: 400;">This is an opportunity to be part of a formal 4-week training program on a friendly, collaborative team. You will make connections internally and externally, expand your knowledge and rapidly grow your career. On our team, everyone's success journey is unique. We believe:&nbsp;</span></li> </ul> <ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Success comes from listening.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Success comes from honest and humble discussion.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Success comes from meeting customer needs.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Success comes from putting our customers' customers ahead of ourselves.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Success is collective.</span></li> </ul> </ul> <ul> <li style="font-weight: 400;"><strong><em>Impact. </em></strong><span style="font-weight: 400;">This is a step in the door and a chance to move into B2B technology solutions and professional services sales. You can be confident in selling a solution with a reputation for changing the technology adoption and deployment experience for our customers and their teams.</span> <span style="font-weight: 400;">You will take on the role of trusted advisor, growing your understanding of the clients' needs and guiding them through the solutions in the marketplace that will change the way they work.</span> <span style="font-weight: 400;">&nbsp;</span></li> </ul> <ul> <li style="font-weight: 400;"><strong><em>A fun team and with a work-life balance. </em></strong><span style="font-weight: 400;">Our culture is evolving. Expect virtual socials, casual check-ins and company-wide meetups. We're even blocking out family hours to make your day-to-day life easier. Our team is equipped with the tools and support to work remotely without compromise.</span></li> </ul> <ul> <li style="font-weight: 400;"><strong><em>Earning potential. </em></strong><span style="font-weight: 400;">With a base salary plus commission we want you to feel motivated to exceed your quota.</span></li> </ul>
Responsibilities: <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><strong><em>Partner. </em></strong><span style="font-weight: 400;">You will work in collaboration across teams to deliver an exceptional customer experience.&nbsp;You will work with many technology vendors, partners, and specialists to assist your customers navigate the complex IT landscape. You support your customer&rsquo;s needs, while consistently delivering added value. You will help customers with the proactive management of their multiple contracts and purchasing options.</span></li> </ul> <ul> <li style="font-weight: 400;"><strong><em>Diversify and grow an active book of business. </em></strong><span style="font-weight: 400;">You will connect with stakeholders in existing accounts to cross-sell or upsell solutions and services. You will actively prospect, cold calling new contacts. You will apply analytical and strategic thinking, finding unique approaches to hitting your plan.</span></li> </ul> <ul> <li style="font-weight: 400;"><strong><em>Nurture relationships. </em></strong><span style="font-weight: 400;">You will gain the trust of prospects to gain insights into their business and present options to solve technology problems, skillfully overcoming challenges with customers and team members.&nbsp;</span></li> </ul>
Requirements: <p><strong>Our new Account Managers will have:</strong></p> <ul> <li style="font-weight: 400;"><strong><em>The personality and a customer-focused experience. </em></strong><span style="font-weight: 400;">You have a positive attitude, and you are animated and assertive. You may have worked in business development and B2B sales. Or, your customer service expertise is based in retail, a call centre, or hospitality. If you have the curiosity, the tenacity, and a willingness to learn, we can teach you the rest.</span></li> </ul> <ul> <li style="font-weight: 400;"><strong><em>The charisma and relationship-building skills.</em></strong> <span style="font-weight: 400;">You can engage anyone in a conversation, earning their trust. You can explain concepts and develop time-saving, simple solutions based on deep knowledge of our solutions and the customers' needs.</span></li> </ul> <ul> <li style="font-weight: 400;"><strong><em>The communication skills. </em></strong><span style="font-weight: 400;">You have an exceptional phone manner and the drive to reach out to customers directly. You can compose effective emails and create reports.</span></li> </ul> <ul> <li style="font-weight: 400;"><strong><em>The technical skills.</em></strong><span style="font-weight: 400;"> You are comfortable with MS Office, and you enjoy learning new tools.</span></li> </ul> <p><strong><em>Want to learn more?&nbsp;</em></strong></p> <p><em><span style="font-weight: 400;">We're hosting a virtual career fair on November 10th from 2 - 6pm. It's an opportunity to meet hiring managers and team members, learn about our company and the technology solutions we offer, and gain a real feel for why this is an exciting career move. Follow the link to register: </span></em><em><span style="font-weight: 400;">[Link]</span></em></p> <p><strong>Can't make it to the career fair? Express your interest here.&nbsp;</strong></p> <p><span style="font-weight: 400;">If you feel you have 70% of the qualifications we are looking for, and Softchoice sounds like something you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.</span></p> <p><strong>Inclusion &amp; Equal opportunity employment:<br /><br /></strong><span style="font-weight: 400;">We are an equal opportunity employer committed to </span><strong>diversity, inclusion &amp; belonging</strong><span style="font-weight: 400;">. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.</span></p> <p><strong>Require an accommodation? We are ready to help:</strong></p> <p><span style="font-weight: 400;">We are proud to provide </span><strong>interview &amp; employment accommodation</strong><span style="font-weight: 400;"> during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to </span><a href=""><span style="font-weight: 400;"></span></a><span style="font-weight: 400;">. We are committed to working with you to best meet your needs.</span><span style="font-weight: 400;">&nbsp;</span></p> <p><strong>Our commitment to your experience:</strong></p> <p><span style="font-weight: 400;">We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same.</span><span style="font-weight: 400;">&nbsp;</span></p> <p><span style="font-weight: 400;">Before you start with us, we will conduct a criminal record check, verify your education and check your references.</span></p> <p><span style="font-weight: 400;">When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.</span></p>