HVAC Residential Service Technician

Yellow Dot Heating & Air, a Southern HVAC company, is a premier HVAC service company focused on Residential & Commercial HVAC maintenance, service and replacement and is the local market leader in HVAC New Construction installs. If you thrive in a fast-paced environment, deliver as a way of life and are inspired to make a positive impact, consider applying with us today!

Raleigh, NC

Yellow Dot

Since opening our doors in 2002, Yellow Dot Heating & Air Conditioning has been far from an ordinary installation and repair company. Our organization was built from the ground up and, to this day, stays completely focused around you, our valued customer, and your unique HVAC needs. We are based in Raleigh, NC and also serve the areas of Durham, Cary, Chapel Hill, Apex, Hillsborough, Garner, Wake Forest, Holly Springs, Morrisville, Knightsdale, Zebulon, Clayton, Fuquay-Varina and more. https://www.ydhvac.com/

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Competitive Compensation and Benefits Package

Overview: Yellow Dot is currently seeking Residential HVAC Service Technicians to perform HVAC services and repairs on Residential HVAC Systems for our Raleigh, North Carolina location. <p>We believe our employees are the most valuable business strength; therefore it is important to us that we take care of our own. We make it a point to recognize and reward those who work hard. We provide a stable, secure work environment that promotes learning and growth from within.&nbsp;</p> <p><u>We make available a top notch benefits plan which includes</u>:</p> <ul> <li>Comprehensive Benefits Package including Health, Dental, and Vision insurance options.</li> <li>Supplemental Insurance &ndash; Accident, Critical illness, etc.</li> <li>Long Term and Short Term Disability.</li> <li>Flexible Spending Account options.</li> <li>Paid Personal Time Off and (8) Paid Holidays per year.</li> <li>Life insurance options for you and your family.</li> <li>Strong 401k and more!</li> </ul>
Responsibilities: <p><u>Essential Functions</u>:</p> <ul> <li>Troubleshoot, repair, service and maintain all types of Residential HVAC equipment.</li> <li>Communicate with customers to resolve or repair any customer issues or problems.</li> <li>Complete all invoices, warranty forms, and time sheets essential for each service call.</li> <li>Maintain the company vehicle and tools in a safe, clean and organized manner.</li> <li>Keep truck inventory stocked and organized.</li> </ul> <p><u>Accountability</u>:</p> <ul> <li>Represent Yellow Dot Heating and Air Conditioning in a kind and courteous manner.</li> <li>Must exhibit a professional appearance and wear Yellow Dot uniforms.</li> <li>Technicians start time is 7:30 am and on your first call by 8:00.</li> <li>Technicians must attend all service and safety meetings unless on an approved day off.</li> <li>Service Reports are to be completed on your I-Pad in detail and presented to the customer for approval and payment before leaving jobsite.</li> <li>Complete a monthly vehicle inspection report due at the first meeting of each month.</li> <li>Properly diagnose system failures and communicate to the customer their options for repair or replacement in an informative and professional manner.</li> </ul>
Requirements: <p><u>Job Qualifications</u>:</p> <ul> <li>High School Diploma.</li> <li>Minimum 2 &ndash; 5 years Residential Service Experience.</li> <li>CFC certification is required &ndash; Universal is preferred.</li> <li>A strong working knowledge of Residential HVAC systems including Zoning, Wi-Fi, Multi-Stage, Modulating, Variable Capacity and Communicating Systems.</li> <li>Good driving record with a current NC Driver&rsquo;s License.</li> <li>Must have a clean background check and be drug free.</li> <li>Willingness to be in the 24/7 on-call Rotation and work extended hours to cover call volumes.</li> <li>Exceptional communication and customer service skills.</li> <li>Ability to work well within a team environment.</li> </ul>