EMR/PM Software Training Program Specialist

<strong>TRIARQ Health</strong>&nbsp;embodies a fully-integrated, health network and services organization &ndash; taking care of patients from wellness through to treatment and recovery.<br /><br />

Troy, MI


<a href="http://www.triarqhealth.com/" target="_blank" rel="noopener noreferrer">TRIARQ Health</a>&nbsp;is a national physician practice management &amp; value-based solutions company, who is leading the transition in healthcare with our One Team Care approach: one complete solution, one expert partner, and one simple fee. http://www.triarqhealth.com/

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Overview: The TRIARQ Health Software Training Program Specialist is responsible for developing and delivering EMR/PM Software instructional design, training content, tools, and programs and content internally and externally.&nbsp;
Responsibilities: <p>The Software Training Program Specialist will identify EMR/PM training needs and develop solutions. The Software Training Program Specialist develops instructional design, interactive training tools, and implements and delivers training programs. Oversees planning, coordination, and administration of each program adhering to standards, guidelines, policies and procedures.&nbsp; He or she must be able to quickly learn training content development software tools, design interactive online training programs, learn new EMR/PM software, payer incentive programs (such as Medicare&rsquo;s MACRA/MIPS program), and revenue cycle management and be able to deliver education in all areas of EMR and practice management.<br /><br /></p> <ul> <li>Designs Instructional Content</li> <li>Develops Training Content including interactive training videos and online assessments</li> <li>Develop and Manage Delivery of Content online and in-person</li> <li>Document Training curriculum and user guides</li> <li>Deliver Training content onsite and remotely</li> <li>Manage Training projects</li> <li>Create Training Policies and Procedures</li> </ul>
Requirements: <ul> <li>Proven customer service skills</li> <li>Knowledge of EMR/PM systems/Quick Learner</li> <li>Sound decision-making skills, drive and desire to succeed</li> <li>Positive and energetic</li> <li>Ability to work in a fast-paced environment</li> <li>Microsoft Office Suite</li> <li>Excellent person-to-person skills &ndash; strong communicator</li> <li>Solid problem solver</li> <li>Must have the ability to multi-task</li> <li>Must have knowledge of key practice/industry trends</li> <li>Understands the intersection of software with today&rsquo;s medical practices</li> </ul> <p><strong>Education &amp; Experience</strong></p> <ul> <li>Experience with developing instructional design and online training tools</li> <li>Experience with EMR/PM solution and/or service</li> <li>Meaningful Use, PQRS, and/or MACRA/MIPS incentive program knowledge very helpful, but not required</li> </ul>