Service Technician C

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

North Riverside, IL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: <div id="overview" class="job-summary-section ng-scope"> <div class="full-text ng-binding">The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AAA club in North America.</div> </div>
Responsibilities: <p><span style="font-family: Arial; font-size: medium;">Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routinely scheduled maintenance services on automobiles and trucks as directed by the manager or service consultant.&nbsp;</span></p> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">In an efficient and productive manner, performs basic automotive repairs, adjustments, and maintenance procedures as outlined on repair order for which Technician is trained.</span></li> <li><span style="font-family: Arial; font-size: medium;">Drives vehicles into the service bay prepare them for and complete inspections</span></li> <li><span style="font-family: Arial; font-size: medium;">Test drives vehicles and prepares the vehicle for delivery to the customer.</span></li> <li><span style="font-family: Arial; font-size: medium;">Maintains cleanliness of shop and work areas, performs other duties as necessary.</span></li> </ul>
Requirements: <div><strong><u><span style="font-family: Arial; font-size: medium;">Preferred&nbsp;Qualifications:</span></u></strong></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">1-2 ASE Certifications (or their equivalent).&nbsp; A4-Suspension &amp; Steering, A5-Brakes, G1-Auto Maintenance &amp; Light Repair preferred</span></li> <li><span style="font-family: Arial; font-size: medium;">State inspection certificate</span></li> </ul> <div> <p><strong><u><span style="font-family: Arial; font-size: medium;">&nbsp;</span></u></strong></p> </div> <p><strong><u><span style="font-family: Arial; font-size: medium;">Work Environment:</span></u></strong></p> <p><span style="font-family: Arial; font-size: medium;">May experience loud noises and odors intermittently in the shop environment.&nbsp;<br />Must have own tools appropriate for&nbsp;skill level for use in the Center&nbsp;</span></p> <p>&nbsp;</p> <div> <p><span style="font-size: medium;"><strong><u>Required Qualifications:</u></strong></span></p> <div><span style="font-family: Arial; font-size: medium;"><strong><u>Education:</u></strong></span></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">High School diploma, GED or Technical school graduate, certification</span></li> <li><span style="font-family: Arial; font-size: medium;">Must possess valid driver&rsquo;s license</span></li> </ul> <div><u><span style="font-family: Arial; font-size: medium;">&nbsp;</span></u></div> <div><strong><u><span style="font-family: Arial; font-size: medium;">Experience:</span></u></strong></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">1 to 3 years of experience repairing autos and trucks at dealership or automotive center that provided knowledge of automotive and/or truck systems, tools, and technical resources.</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <p><strong><u><span style="font-family: Arial; font-size: medium;">Knowledge and Skills:</span></u></strong></p> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles.</span></li> <li><span style="font-family: Arial; font-size: medium;">Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe, and organized work area.</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to consistently provide exceptional customer service and improve customer service score.</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><span style="font-size: medium;">The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance-based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership, and much more!</span></div> <p><span style="font-size: medium;"><br /><strong>Important Note:&nbsp;</strong>The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</span></p> <p><span style="font-size: medium;">The Auto Club Group, and all of&nbsp;its affiliated companies,&nbsp;is an equal opportunity/affirmative action employer. &nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</span></p> </div>