Senior Business Analyst

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Tampa, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Full Time

Competitive Compensation and Benefits Package

Overview: <strong>About ACG:</strong><br /> The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.<br /><br /><strong>Compensation:</strong><br />The Auto Club Group offers competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership, and much more!<br /> <br /><strong>Work Environment:</strong><br />Works in a temperature-controlled office environment.
Responsibilities: <ul> <li>Serve as a team member on one or more corporate projects and completes a variety of complex assignments related to project work/business functions.</li> <li>Analyze the impact of the proposed project/ on processes, systems, product lines, and staff personnel.</li> <li>Participate in the research and design of various phases of department/company projects/business functions and prepares detailed reports, summaries, and analyses.</li> <li>Secure information, study market trends, and develops recommendations that will align with the scope of the project.</li> <li>Analyze existing business/system functionally and activity and presents new methods/processes/procedures (i.e. business re-engineering) to affected business units.</li> <li>Develop innovative and effective solutions and coordinates the completion of specific tasks and assignments that are part of the project/business plan.</li> <li>Act as liaison between the Project, Information Systems, Business Lines, and any assigned external clients and assists management with the development of project/business plans, schedules, budgets, and progress reports.</li> <li>Provide support to the implementation of new products and systems as to existing products and systems.</li> <li>Develop communication, training materials, and testing and implementation plans for projects, systems, processes, and/or product lines.</li> <li>Develop and conducts training programs/sessions on implemented systems for business units.</li> <li>Provide/participate in the preparation of reports for all levels of management and outside organizations (e.g., Request for Information, Request of Proposals, milestone deliverable, etc.).</li> <li>May analyze business needs in order to develop project value proposition estimates.</li> </ul>
Requirements: <strong>Education:</strong><br /> <ul> <li>College coursework in Business Administration, Finance, Computer Science, Information Technology or related field</li> </ul> <br /><strong>Experience:</strong><br /> <ul> <li>Researching, identifying, and resolving complex business problems</li> <li>Participation on project teams</li> <li>Utilizing software applications (e.g. Microsoft Office Suite, etc.)</li> </ul> <br /><strong>Knowledge and Skills:</strong><br /> <ul> <li>Knowledge of corporate and industry policies, practices, and various procedures</li> <li>Business knowledge of the assigned area of responsibility (indicate the business knowledge requirement at the time of posting)</li> <li>Planning and decision making</li> <li>Analysis, compilation, and interpretation of data</li> <li>Preparation and presentation of materials</li> <li>Planning and organizing of information</li> <li>Achieving stated objectives within the designated time frame</li> <li>Providing analytical skill/content knowledge to contribute to team effort</li> <li>Taking the initiative to explore alternative approaches to project tasks, existing processes, and other project objectives</li> <li>Performing a variety of concurrent activities</li> <li>Working with others in a team environment</li> <li>Interacting with representatives of various business units</li> <li>Developing and presenting complex reports</li> <li>Representing the operational requirements of one or more business units</li> <li>Assessing the operational impacts upon the procedures and staffing of one or more business units</li> <li>Excellent oral and written communication skills</li> </ul> <br /><strong>Preferred Qualifications:</strong><br /> <ul> <li>Bachelor&rsquo;s degree in Business Administration, Finance, Computer Science, Information Technology or related field</li> <li>Related professional or technical certification(s) or designation(s)</li> <li>Preparing cost proposals and justifications, monitoring expenses and budgets, and reconciling department billings</li> </ul> <br />The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.