Senior Product Management Analyst

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Dearborn, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Responsibilities: <ul> <li><span style="font-family: Arial; font-size: medium;">Independently combine specialized knowledge and expertise and a broader understanding of business processes to serve as the primary resource for product management support to the assigned region on pricing, statistical, regulatory, and marketing aspects of a given product or state.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Responsible for gathering, monitoring, analyzing, and interpreting data for assigned product, pricing, and marketing areas/business units.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Handle complex to highly complex assignments.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Identify issues and opportunities for enhancements.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Utilize existing and when necessary create new solutions to resolve complex problems.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Develop recommendations for effective business solutions.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Present recommendations for improvements to management.&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Provide lead support to projects/processes associated with the implementation of new products, programs, standards, and/or procedures.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Coordinate the development and implementation of rate, rule, and policy revisions.</span></li> <li><span style="font-family: Arial; font-size: medium;">Analyze industry legislation and maintain expert knowledge of new trends and developments that affect property/casualty insurance products/programs.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs.&nbsp; <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Develop solutions and gain commitment from management to take action in regard to product actions including base rates, coverage, field impact, etc. and/or the marketing of assigned products.&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Represent the company with vendors, insurance companies, and insurance regulatory bodies/club.&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Serve as the technical expert by providing input, guidance, and training to less experienced staff.</span></li> </ul>
Requirements: <strong>Education:</strong><br /><br /> <ul> <li>CPCU, IIA, LOMA, CAS or other insurance-related coursework</li> </ul> <br />Experience:<br /><br /> <ul> <li>working as an analyst in a product management or product development environment</li> <li>writing and/or testing detailed requirements</li> </ul> <br />Knowledge and Skills:<br /><br />Knowledge of:<br /> <ul> <li>regulations, policies, and procedures of various state insurance regulatory agencies</li> <li>property/casualty insurance policy forms and language for major and specialty personal and/or commercial lines products</li> </ul> <br />Ability to:<br /><br /> <ul> <li>become adept at using InDesign or other similar software</li> </ul> <br />Work Environment:<br /><br />Work in a temperature-controlled office environment<br /><br /><br /><br />Required Qualifications:<br /><br />Education:<br /> <ul> <li>Bachelor&rsquo;s degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience.Experience:</li> </ul> <br /><br />Experience in at least three of the following:<br /> <ul> <li>researching and developing new property/casualty insurance products</li> <li>developing property/casualty insurance programs, standards, and procedures</li> <li>pricing new/current property/casualty insurance products or statistical work</li> <li>underwriting property/casualty insurance products</li> <li>marketing or sales of property/casualty insurance products</li> <li>adjusting personal and/or commercial lines property/casualty claims</li> <li>participating in rate making or policy language analysis and decision-making processes</li> </ul> <br /><br /> Experience in at least three of the following<br /><br /> <ul> <li>Researching and developing new property/casualty insurance or telematics programs/products</li> <li>Developing property/casualty insurance or telematics programs, standards, and procedures.</li> <li>Interacting with customers/agents or Sales to understand the need and ensure the product enhancements is aligned with their needs</li> <li>Marketing or sales of Property /Casualty insurance or telematics programs.</li> <li>Working with technology teams and user experience teams in creating and delivering online/mobile capabilities</li> <li>Participating in product design or backlog analysis and decision making processes</li> </ul> <br /><br />Knowledge and Skills:<br /><br />Knowledge of:<br /> <ul> <li>advanced knowledge of techniques, practices, and theories in the product, pricing, statistics, or marketing</li> <li>the role of each department involved in program development and implementation</li> <li>advanced knowledge of market and research concepts and techniques</li> <li>reinsurance principles</li> <li>ISO or similar rating bureau system</li> <li>solid understanding of pricing or marketing responsibilities</li> </ul> <br /><br />Ability to:<br /> <ul> <li>demonstrate advanced analytical and problem-solving skills</li> <li>plan, organize, gather, analyze and convert complex data from numerous sources to satisfy reporting requirements and deadlines</li> <li>conduct and coordinate advanced quantitative and qualitative market research</li> <li>analyze current products to revise and create new P&amp;C and membership insurance-related programs/coverages</li> <li>lead projects or multiple initiatives within projects that have multi-functional, multi-divisional, or company-wide impact</li> <li>work with management to develop strategies for market penetration</li> <li>communicate effectively with others in a work environment to include making presentations to various recipients</li> <li>represent the department on interdepartmental teams, outside organizations, and the public</li> <li>serve as a subject matter expert with operations, information systems, claims, corporate functions, underwriting, and product managers regarding the product, pricing, or marketing responsibilities</li> <li>train and mentor junior analysts</li> </ul> <br /> <p style="font-weight: 300;"><strong style="font-weight: 300;">&nbsp;</strong></p> <p style="font-weight: 300;">The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance-based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership, and much more!</p> <p style="font-weight: 300;">Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</p> <p style="font-weight: 300;">The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.</p>