College Intern

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Tampa, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: <strong>About ACG:</strong><br />The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AAA club in North America.<br /><br /><strong>Compensation:</strong><br />The Auto Club Group offers competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership, and much more!<br /><br /><strong>Work Environment:</strong><br />Works in a temperature-controlled office environment. May require the ability to travel to offsite locations.
Responsibilities: <ul> <li>Learn about the Auto Club Group and assigned business line products and services by receiving training through corporate education and/or on-the-job training.</li> <li>Assignments are based on business line needs but should encompass professional-level work that may include: gathering information, providing analysis and drawing conclusions and/or developing recommendations, conducting department business/system audits, developing reports, performing mathematical calculations for various transactions, selling and servicing of various ACG/affiliated products, etc.</li> <li>Good performers are eligible to return.</li> </ul> <br /><strong>Program Components:</strong><br /> <ul> <li>Must be available during the entire internship period as determined by the department.</li> <li>Project-focused, with specific group assignments and time to work together as a team.</li> <li>Individual assignments to assist Intern in gaining an understanding of the day-to-day aspects of working in the department.</li> <li>Other program components as determined by department.</li> </ul> <br /><strong>Additional Items to Post for Travel Intern:</strong><br /><br /><strong>Responsibilities may include (but are not limited to):</strong><br /> <ul> <li>Completing, demonstrating, and validating each component of the travel training curriculum and on-the-job training assignments and skills as outlined at the beginning of the internship program.</li> <li>Gaining the necessary knowledge and skills to actively solicit and sell Auto Club Group travel products and services.</li> <li>Learning to provide professional guidance and counsel to customers regarding their travel requirements including offering ancillary products (hotel, car, insurance, etc.) to enhance the primary travel purchase.</li> <li>Completing sales by making necessary travel arrangements including making reservations, collecting money, and processing documents per travel standards.</li> </ul> <br /><strong>Program Components:</strong><br /> <ul> <li>Training in Dearborn, MI for one week and in Aurora, IL for two weeks (tentative locations). The remaining weeks will be spent in Michigan Branch training locations (Flint, Macomb County, Ann Arbor, Lansing, Brighton, and Grand Rapids).</li> <li>Transition to a AAA Travel Agent position</li> </ul> <br /><strong>Additional Items to Post for Audit Intern:</strong><br /> <ul> <li>Develops an understanding of ACG&rsquo;s audit approach, audit tools used, business process, accounting, and control systems, and industry-related GAAP and GAAS issues by completing tasks and projects in areas within the Audit department.</li> <li>Learns to assess workflows and risks and evaluate business processes and internal control structures.</li> <li>Performs IT, financial, operational, and/or other audits to test, evaluate, and document work performed and uses internal controls to identify and resolve operational, IT, accounting, or reporting issues.</li> <li>Provides audit-related support to the team, including completing related projects (which could include data analytics) to support audit goals and objectives and attends meetings as necessary.</li> </ul> <br /><strong>Additional Items to Post for Enterprise Risk Management Intern:</strong><br /> <ul> <li>Develops an understanding of ACG&rsquo;s Enterprise Risk Management approach, ERM tools used, and control systems by completing tasks and projects in areas within Enterprise Risk Management.</li> <li>Assists in the development and maintenance of risk management processes and governance framework, and will participate in various ERM-related meetings.</li> <li>Maintains the repository of ERM performance metrics/documentation.</li> <li>Prepares materials to facilitate risk discussions (e.g. agendas, minutes, presentation materials, and analysis).</li> <li>Participates in assigned projects to support the department&rsquo;s business goals and objectives.</li> </ul>
Requirements: <strong>Education:</strong><br /> <ul> <li>Minimum 3.0 GPA</li> <li>Sophomore and/or Junior (determined by department)</li> <li>Full-time enrollment &ndash; Bachelor&rsquo;s degree program at an accredited college/university</li> <li>Must be enrolled in their college/university career development internship program(s)</li> <li>Legally authorized to work in the United States</li> </ul> <br /><strong>Experience in/with:</strong><br /> <ul> <li>Providing timely solutions to problems</li> <li>PC software applications (e.g., Word, Excel, PowerPoint, Access, etc.)</li> <li>Multi-tasking and appropriately prioritizing tasks to ensure meeting business line goals</li> </ul> <br /><strong>Knowledge of:</strong><br /> <ul> <li>Basic math calculations to accurately perform various types of transactions</li> <li>Field of study that aligns with assigned business line</li> </ul> <br /><strong>Ability to:</strong><br /> <ul> <li>Work from May to August or rotational schedule(s)</li> <li>Acquire knowledge of ACG products, services, and functions to perform the responsibilities of assigned job</li> <li>Assist internal/external client in response to questions, requests, and resolution of problems</li> <li>Review records, system files, reports, etc. to ensure correct information is reflected and/or assigned.</li> <li>Gather data and prepare/track reports</li> <li>Communicate effectively with others in a work environment and with the public</li> <li>Assist and/or develop reports/presentations/recommendations for management review</li> <li>Rotate within department/field location to cross-train on various business line functions</li> <li>Work independently and on teams</li> </ul> <br /><strong>Skills Needed:</strong><br /> <ul> <li>Oral and written communication and interpersonal skills</li> <li>Analytical and critical thinking skills</li> <li>Be technically savvy</li> </ul> <br />Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.<br /><br />The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.