Summer Temp - Farmington Hills (Part-Time)

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Farmington Hills, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: <strong>About ACG:</strong><br />The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AAA club in North America.<br /><br /><strong>Compensation:</strong><br />The Auto Club Group offers competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership, and much more!<br /><br /><strong>Work Environment:</strong><br />Works in a temperature-controlled office environment. May bend and/or stoop to perform filing functions.
Responsibilities: <ul> <li>Provides a variety of services and support to members, customers, and staff in assigned branches or departments on a short-term basis.</li> <li>Responsibilities will vary based on the area and support needed, including clerical and administrative duties, as assigned.</li> <li>Participates in a team environment to provide high-quality service and support to members and staff.</li> </ul>
Requirements: <strong>Experience:</strong><br /> <ul> <li>Customer service</li> <li>Performing basic clerical functions including filing, maintaining records, and completing routine correspondence, forms, and letters.</li> <li>Operating a calculator and/or adding machine</li> <li>Using a PC for word processing, email, and basic spreadsheet applications</li> <li>Performing basic math calculations</li> <li>Working with cash and completing monetary and sales transactions.</li> <li>Answering telephone and relaying messages</li> </ul> <br /><strong>Knowledge and Skills:</strong><br /> <ul> <li>Ability to learn branch or department administrative procedures and functions</li> <li>Good verbal and written communication skills</li> <li>Analyzing, researching, and routine problem-solving skills</li> <li>Ability to prioritize and complete multiple tasks concurrently</li> <li>Basic math ability including addition, subtraction, multiplication, division, and percentages</li> <li>Organizational skills</li> <li>Attention to detail</li> <li>Ability to rotate within departments and among various functions to provide support and for training purposes.</li> </ul> <br /><strong>Preferred Qualifications:</strong><br /> <ul> <li>Customer service in a fast-paced, sales-oriented environment</li> <li>Ability to walk or stand for most of the workday in some locations</li> <li>Lifting requirement in some locations</li> </ul> <br />The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.