Travel Associate

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Nashville, TN

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: <p>The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.</p> <p><strong><u>Work Environment:</u></strong></p> <p>Limited travel to industry seminars, training, shows, events and Continuous Education opportunities. Branch hours vary by location and may include evenings and weekends.</p> <strong><br /> <u>Compensation</u></strong><br /> The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!
Responsibilities: <p>You can make a difference by providing service that makes our members and new customers feel like family by:</p> <ul> <li>Providing the highest-level of customer service through engaging with Members and customers and selling travel to their desired vacation destinations from beginning to end while providing them with a memorable vacation experience.</li> <li>Actively pursuing opportunities to establish and strengthen relationships through sales and consultation.</li> <li>Developing new sales opportunities with walk-ins and through outbound client leads, retention efforts and sales and marketing campaigns.</li> </ul> <p>This is a challenging and rewarding position that requires passion and commitment for providing value to members and customers in order to keep them returning time and again and generating referrals.</p>
Requirements: <p><strong><u>Preferred Qualifications:</u></strong></p> <ul> <li>Travel school graduate preferred.</li> <li>2 years Travel sales experience.</li> <li>CRM systems experience preferred.</li> <li>Galileo experience preferred.</li> </ul> <p><strong><u>Qualifications</u></strong></p> <p><strong>Required Qualifications (these are the minimum requirements to qualify):</strong></p> <p><strong>Education (include minimum education and any licensing/certifications):</strong></p> <ul> <li>High school diploma or the equivalent.&nbsp;</li> <li>Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products.</li> </ul> <p><strong>Experience:</strong></p> <ul> <li>Professional sales experience.</li> </ul> <p><strong>Knowledge and Skills:</strong></p> <ul> <li>Ability to aggressively pursue sales through proactive marketing.</li> <li>Effective skills to build long term customer relationships.&nbsp;</li> <li>Excellent customer service skills.</li> <li>Computer and Internet Skills.</li> <li>Ability to manage time in a fast-paced environment while maintaining high quality results.</li> </ul>