Senior IT Consultant

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Dearborn, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

keywords: about acg,compensation,leadership,objectives,benefits,education,certifications,proficiency,knowledge,preferred experience,additional preferred experience

Full-time

Competitive Compensation and Benefits Package

Overview: <br />The Auto Club Group is seeking a prospective&nbsp;<strong>Senior IT Consultant&nbsp;</strong>who will serve in a planning consultant role with a strong background in technology.<br /><br /> <p>The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 13 million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AAA club in North America.<br /><br /></p> <p>The Auto Club Group offers competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership, and much more!</p>
Responsibilities: <br /><br /> <ul> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Provide oversight in the planning, evaluation, implementation, and validation of new/emerging technologies.&nbsp;</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Lead project and /or technical maintenance teams.&nbsp;</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Responsible for providing recommendations and attaining design approval for new technologies and major enhancements to existing systems.&nbsp;</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Provide support to Security in the development of appropriate audit controls and procedures to ensure the integrity and protection of company resources.&nbsp;</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Work with customers to understand business objectives in order to ensure functional and technical designs meet requirements and are in compliance with the ACG infrastructure and IS technology standards</span></span></p> </li> </ul> <br /> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">With our powerful brand and the mentoring we offer, you will find your position as a&nbsp;<strong>Senior IT Consultant&nbsp;</strong>can lead to a rewarding career at our growing organization.</span></span></p> <p align="left">&nbsp;</p> <p align="left"><span style="font-family: Arial; font-size: medium;"><strong><span style="font-family: Arial;">How you will benefit:<br /><br /></span></strong></span></p> <ul> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Our Auto Club Group Legal Secretaries earn a competitive salary with the potential of earning bonuses</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:</span></span></p> <ul> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">401k Match</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Medical</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Dental</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Vision</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">PTO</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Paid Holidays</span></span></p> </li> <li> <p align="left"><span style="font-family: Arial; font-size: medium;"><span style="font-family: Arial;">Tuition Reimbursement</span></span></p> </li> </ul> </li> </ul>
Requirements: <br /> <div align="left"><strong><u><span style="font-family: Arial;">Education:<br /><br /></span></u></strong></div> <ul> <li><span style="font-family: Arial;">Bachelor's Degree in Computer Science or related field or applicable professional certification and/or six to eight years relevant technical and analytical experience.</span></li> </ul> <div align="left"><span style="font-family: Arial;">&nbsp;</span></div> <div align="left"><strong><u><span style="font-family: Arial;">Certifications:<br /><br /></span></u></strong></div> <ul type="disc"> <li><span style="font-family: Arial;">Disaster Recovery Institute-Associate Business continuity Professional (ABCCP)</span></li> <li><span style="font-family: Arial;">Data Center University (APC) associate Certification</span></li> <li><span style="font-family: Arial;">Microsoft MCSA</span></li> <li><span style="font-family: Arial;">HP Accredited Systems Engineer</span></li> <li><span style="font-family: Arial;">HP Master Accredited Systems Engineer</span></li> <li><span style="font-family: Arial;">HP Accredited Systems Administrator</span></li> <li><span style="font-family: Arial;">IBM Certified Advanced Technical Expert-IBM systems Pseries</span></li> <li><span style="font-family: Arial;">IBM Certificed Systems Expert-IBM systems p5 Virtualization</span></li> <li><span style="font-family: Arial;">IBM Certified systems Expert-pseries HACMP for AIX 51</span></li> <li><span style="font-family: Arial;">IBM Certified systems Administrator-websphere Application Server network</span></li> <li><span style="font-family: Arial;">Deployment V6.01BM Certified System Administrator-websphere Application</span></li> <li><span style="font-family: Arial;">Server Network Deployment, V6.1</span></li> <li><span style="font-family: Arial;">IBM Certified system Administrator-websphere MZ V6.0</span></li> <li><span style="font-family: Arial;">IBM Certified Solution Designer</span></li> </ul> <div align="left"><span style="font-family: Arial;">&nbsp;</span></div> <div align="left"><strong><u><span style="font-family: Arial;">Experience in/with:<br /><br /></span></u></strong></div> <ul type="disc"> <li><span style="font-family: Arial;">Designing, developing, and implementing technology solutions using technical/business design decisions</span></li> <li><span style="font-family: Arial;">Multi-platform environments and infrastructure technology planning</span></li> <li><span style="font-family: Arial;">Developing and maintaining vendor relationships</span></li> <li><span style="font-family: Arial;">Serving as a consultant to business lines in defining processes or identifying technology based on business requirements</span></li> <li><span style="font-family: Arial;">Developing business plans for technology initiatives</span></li> <li><span style="font-family: Arial;">Voice and data communication</span></li> </ul> <div align="left"><span style="font-family: Arial;">&nbsp;</span></div> <div align="left"><strong><u><span style="font-family: Arial;">Strong knowledge of:<br /><br /></span></u></strong></div> <ul type="disc"> <li><span style="font-family: Arial;">Infrastructure architecture (Network, Integration)</span></li> <li><span style="font-family: Arial;">Tactical infrastructure technology</span></li> <li><span style="font-family: Arial;">Security and control procedures</span></li> <li><span style="font-family: Arial;">Relational database concepts</span></li> <li><span style="font-family: Arial;">Business process reengineering and technology application&nbsp;</span></li> </ul> <br /> <div align="left"><strong><u><span style="font-family: Arial;">Leadership Experience including</span></u><span style="font-family: Arial;">:<br /><br /></span></strong></div> <ul type="disc"> <li><span style="font-family: Arial;">Providing technical consultation and training to less senior staff</span></li> <li><span style="font-family: Arial;">Providing leadership to project teams/technical project maintenance teams</span></li> </ul> <div align="left"><span style="font-family: Arial;">&nbsp;</span></div> <div align="left"><strong><u><span style="font-family: Arial;">Ability to</span></u><span style="font-family: Arial;">:<br /><br /></span></strong></div> <ul type="disc"> <li><span style="font-family: Arial;">Apply similar prior experience to new issues to ensure effective problem solving</span></li> <li><span style="font-family: Arial;">Develop strong business relationships</span></li> </ul> <br /> <div align="left"><strong><span style="font-family: Arial;">&nbsp;Preferred Qualifications:<br /><br /></span></strong></div> <div align="left"> <ul> <li>3-5 years of working knowledge/experience in administering, developing, and implementing solutions within the Service-Now platform.&nbsp;&nbsp;</li> <li>Experience with ServiceNow ITSM (Incident, Problem, Change, Asset Management, Service Catalog, Knowledge, CMDB).&nbsp;</li> <li>Experience with ServiceNow ITOM (Discovery, Orchestration).</li> <li>Experience with Virtual Agent(Chatbot), Predictive Intelligence, and Performance Analytics in creating Reports and Dashboards.</li> <li>Experience with Event Management, IT Business Management (PPM, APM) modules.</li> <li>Experience with Service Portal using Angular JS/Bootstrap framework.&nbsp;</li> <li>Experience with Web Services integrations using SOAP or REST.</li> <li>Successful<strong>&nbsp;Senior IT Consultants&nbsp;</strong>will possess effective communication skills, ambition, motivation, and drive!</li> </ul> </div> <br />