Service Technician II

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Evergreen Park, IL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

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Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AAA club in North America.<br /> <div id="gtx-trans" style="position: absolute; left: -305px; top: 26px;">&nbsp;</div>
Responsibilities: <p align="left">AAA The Auto Club Group is seeking a prospective, experienced&nbsp;<strong>Automotive Service Technician</strong>&nbsp;<strong>II&nbsp;</strong>to join our Care Care Plus Centers and perform automotive repair and maintenance and complete routine scheduled maintenance services for our AAA Car Care Plus members and customers.</p> <p align="left"><strong>How you will benefit:</strong></p> <ul> <li>Potential of up to $3000 incentive pay out depending on experience</li> <li>Competitive pay with potential for performance based incentives</li> <li>No Sunday or evening schedules. Locations close by 6pm daily.</li> <li>Closed with pay on most major holidays</li> <li>Full time, paid training</li> <li>State of the art equipment</li> <li>Bi-weekly paycheck</li> <li>Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: <ul> <li>401k, 4% automatic contribution and match up to 6%</li> <li>Medical, Dental and Vision active the first of the month following 30 days of employment</li> <li>PTO &ndash; up 2 weeks year one, 3 weeks year two</li> <li>Paid uniform program</li> <li>Tuition Reimbursement</li> <li>Free AAA Membership and savings/discounts options</li> <li>And much more&hellip;</li> </ul> </li> </ul> <p align="left">*Most locations offer an air-conditioned work environment. May experience loud noises and odors intermittently in the shop environment.</p> <p align="left">In this position, you will have the opportunity to:</p> <ul> <li>Perform basic automotive repairs, adjustments and maintenance procedures as outlined on repair orders to include front-end and brake work.</li> <li>Drive vehicles into service bays, prepare them for and complete inspections</li> <li>Test drive vehicles and prepare them for delivery to the customer.</li> <li>Maintain cleanliness of the shop and work areas.</li> <li>Perform other duties as necessary.</li> </ul> <div id="gtx-trans" style="position: absolute; left: -59px; top: 26px;">&nbsp;</div>
Requirements: <p align="left"><strong>We&rsquo;re looking for candidates who: (Preferred/Required Qualifications)</strong></p> <ul> <li>Have a high school diploma or equivalent or technical school graduate/certification</li> <li>Possess a valid driver&rsquo;s license</li> <li>Prior customer service experience</li> <li>3 to 7 years of experience repairing autos and trucks at dealership or automotive centers that provided knowledge of automotive and/or truck systems, tools and technical resources.</li> <li>Possesses and able to maintain 4 ASE Certifications (or their equivalents). A1-Engine Repair, A4-Suspension &amp; Steering, A5 &ndash; Brakes, A7-Heating and Air Conditioning and State Inspection Certification, preferred.</li> <li>Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles.</li> <li>Ability to properly use equipment and tools and maintain a clean, safe and organized work area.</li> </ul> <p align="left">&nbsp;</p> <p align="left">Successful Apprentice Automotive Service Technicians will possess excellent customer service and teamwork skills, effectively communicate and work under general supervision to consistently meet service standards.&nbsp;</p> <p align="left"><strong>What it&rsquo;s like to work for us:</strong></p> <p align="left">We serve our members by making their satisfaction our highest priority. We do what&rsquo;s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.</p> <p align="left">All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.</p> <p><strong>Who we are:</strong></p> <p align="left">The Auto Club Group helps AAA Members enjoy life&rsquo;s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.</p> <p align="left">The Auto Club Group has established four long-term enterprise goals:</p> <ul> <li>Long-term, sustainable, profitable growth</li> <li>AAA Membership growth and renewal</li> <li>Operational excellence</li> <li>Become the &ldquo;flagship club&rdquo; of the AAA Federation</li> </ul> <p align="left"><strong>Important Note:</strong></p> <p align="left">The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.</p> <p>The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. &nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</p>