Senior Investigator

<p>A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals &mdash; and make a difference. Get started by choosing the career that&rsquo;s right for you.</p>

Dearborn, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: <p>The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.<br /> </p> <p><strong><u>Work Environment:</u></strong></p> <p>Work in a temperature-controlled office environment.&nbsp;Travel throughout corporate footprint with exposure to temperature extremes.</p> <strong><br /> <u>Compensation</u></strong><br /> The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!
Responsibilities: <p>Conducts/coordinates investigations involving criminal (e.g. fraud, embezzlement, arson, etc.) and non-criminal activities against the Company. Serves as a liaison with law enforcement agencies and public officials to coordinate investigations, and develop cases for criminal prosecution. Assists officials in the preparations of referred cases. Works closely with Employee Relations, General Counsel and management to investigate and address violations of Company policies and procedures. Designs and develops new loss prevention and detection initiatives to reduce the frequency and cost of fraud to the organization. Prepares reports for all levels of management regarding fraud and investigation activities and loss prevention initiatives.</p> <p>Serve as a member of the Rapid Response Team responsible for responding to and addressing active assailant or other threatening situations at company locations. In situations that justify the use of a firearm, use extreme judgement, emotional control and caution to load, unload, aim and fire handguns, shotguns and other company-approved firearms. Use authorized weapons, protective gear and devices, while maintaining awareness of and ensuring personal safety and the safety of others. Meet any applicable state, county and municipal licensing and permit requirements for Armed Security Officers and specific protective device and weapons qualifications.</p>
Requirements: <p><strong><u>Preferred Qualifications:<br /> </u>Education:</strong></p> <ul> <li>Master's Degree Security Administration, Business Administration or related field.</li> <li>Professional Certification in fraud or financial investigations such as CFE, CPI, and CFCI.</li> </ul> <p><strong>Experience in/with:</strong></p> <ul> <li>Conducting investigations for a law enforcement agency or insurance company.</li> <li>Evaluating fraud risks and control breakdowns.</li> <li>Developing a training program (fraud prevention and detection techniques) for all levels of</li> <li>Employees.</li> <li>Forensic accounting and the detection of financial fraud and abuse.</li> <li>Audit or related corporate experience.</li> <li>Reid School of Interview and Interrogation or similar training on investigative interviewing.</li> </ul> <p><strong>Knowledge of:</strong></p> <ul> <li>The Auto Club Group's policies and procedures.</li> </ul> <p><strong><u>Qualifications</u></strong></p> <p><strong>Required Qualifications (these are the minimum requirements to qualify):</strong></p> <p><strong>Education (include minimum education and any licensing/certifications):</strong></p> <ul> <li>Bachelor&rsquo;s Degree in Criminal Justice, Security, Business Administration or related field of study.</li> <li>possess valid state Driver&rsquo;s License.</li> <li>completion of required training in carrying and operating firearms.</li> <li>possess and maintain a valid Concealed Pistol License in the State of assigned office location.</li> <li>completion of security / investigator licensing as required by the State of assigned office location.</li> </ul> <p><strong>Experience:</strong></p> <ul> <li>utilizing loss prevention and investigative techniques.</li> <li>conducting police and/or corporate investigation.</li> <li>conducting investigative interviews of suspects, witnesses and other parties.</li> <li>using current technology and data base resources for loss prevention, detection and&nbsp;investigation</li> <li>analyzing, problem solving and decision making.</li> <li>coordinating and controlling investigative projects.</li> <li>five years of experience as an armed certified law enforcement officer, military police, P.A. 330 security police officer, corporate security officer, or private security for a high-profile client.</li> </ul> <p><strong>Knowledge and Skills:</strong></p> <p>Demonstrated knowledge of:</p> <ul> <li>criminal and civil law as it relates to investigations including jurisdiction, felony and misdemeanor crimes, rules of evidence, court proceedings, rights of individuals, rules of evidence, and use of force.</li> <li>corporate internal audit techniques and control concepts.</li> <li>interviewing and interrogation techniques.</li> <li>techniques to manage stress and control highly emotional situations.</li> <li>proper procedures and techniques for operating firearms.</li> <li>active shooter and active threat management tactical response techniques.</li> </ul> <p>Ability to:</p> <ul> <li>use effective fraud prevention, detection and investigation techniques.</li> <li>oversee and coordinate investigative phases of a criminal or internal investigation.</li> <li>prepare and present written reports and findings to all levels of management.</li> <li>evaluate situations and make sound decisions based on all available information.</li> <li>maintain composure and perform well under stressful and very intense situations.</li> <li>utilize mental processes necessary to perform essential job duties and responsibilities include observing, identifying, remembering, understanding, and problem solving.</li> <li>restrain unruly employees, visitors or others during altercations.</li> <li>perform other physical activities necessary to essential job duties including: walking, standing, running, walking/running stairs, driving, lifting, carrying, climbing, reaching and restraining/detaining violators.</li> <li>successfully complete psychological evaluation.</li> <li>successfully complete firearms and use of force training.</li> <li>work in environments and under conditions that require carrying authorized weapons and ammunition and use protective gear and devices, while maintaining awareness of personal safety and safety of others.</li> </ul>