Leisure Travel Agent

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Fort Myers, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

keywords: about acg,work environment,compensation,sales,teamwork,provide,management,quality assurance,travel,skills,experience,education,license

Full Time

Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. <br />
Responsibilities: Sales position engaged in selling travel to Members and nonmembers utilizing Professional Selling Skills.&nbsp; Actively pursuing opportunities to establish and strengthen customer relationships through selling and consulting.&nbsp; Supporting all ACG Branded Products and Services in a professional and service oriented manner.&nbsp;<br /> <ul type="disc"> <li>Utilize Professional Selling skills from beginning to end to determine client&rsquo;s vacation needs, create a memorable vacation, close the sale and build customer relationships.</li> <li>Provide outstanding customer service through product knowledge, industry news and destination expertise.&nbsp;</li> <li>Sell AAA Branded Products &amp; Services and ACG preferred Suppliers. Proactively seeks sales opportunities through various avenues to include, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.</li> <li>Meet and exceeds Minimum Adjusted Sales Goals.</li> <li>Support and embraces AAA Auto Club Group Preferred Supplier program, AAA Branded Product &amp; Services, preferred automation methods and all other Travel Agency strategy initiatives. Proactively works travel campaigns and leads provided through Lead Management system.&nbsp;</li> <li>Utilize task management to support the sales process and complete system generated tasks in a timely manner.&nbsp;</li> <li>Participate in travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming &ldquo;the source&rdquo; to clients for all their travel needs.</li> <li>Ensure all Accounting documents, client files and POC profiles are completed accurately and timely.</li> <li>Participate in all trade show functions, and other promotional events as created by Auto Club Group to increase sales and promote travel products.&nbsp;</li> </ul> <br /> <div align="left"><strong><span style="font-family: Arial; font-size: medium;">How you will benefit:</span></strong></div> <ul> <li> <p align="left"><span style="font-family: Arial;">Our Auto Club Group&nbsp;<strong>Leisure Travel Agent</strong>&nbsp;earn a competitive salary with a potential of earning bonuses and sales incentives Competitive Salary</span></p> </li> <li> <p align="left"><span style="font-family: Arial;">Travel Agents receive 100% backing from one of America&rsquo;s most trusted brands to include paid training and generated leads</span></p> </li> <li> <p align="left"><span style="font-family: Arial;">Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:</span></p> <ul> <li> <p align="left"><span style="font-family: Arial;">401k Match</span></p> </li> <li> <div align="left"><span style="font-family: Arial;">Medical</span></div> </li> <li> <div align="left"><span style="font-family: Arial;">Dental</span></div> </li> <li> <div align="left"><span style="font-family: Arial;">Vision</span></div> </li> <li> <p align="left"><span style="font-family: Arial;">PTO</span></p> </li> <li> <p align="left"><span style="font-family: Arial;">Paid Holidays</span></p> </li> <li> <div align="left"><span style="font-family: Arial;">Tuition Reimbursement</span></div> </li> </ul> </li> </ul>
Requirements: <div align="left"><u>Education:</u></div> <ul type="disc"> <li>High school diploma or the equivalent.&nbsp;</li> <li>Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products.</li> <li>Travel school graduate preferred</li> </ul> <div align="left">&nbsp;</div> <div align="left"><u>Experience:</u></div> <ul type="disc"> <li>At least 2 years professional sales experience</li> <li>Travel sales experience</li> <li>CRM systems experience preferred</li> <li>Galileo experience preferred</li> </ul> <div align="left">&nbsp;</div> <div align="left">&nbsp;<u>Knowledge and Skills:</u></div> <ul type="disc"> <li>Ability to aggressively pursue sales through proactive marketing</li> <li>Effective skills to build long term customer relationships.&nbsp;</li> <li>Excellent customer service skills</li> <li>Computer and Internet Skills.</li> <li>Ability to manage time in a fast paced environment while maintaining high quality results</li> </ul> <br /> <div align="left"><strong><span style="font-family: Arial;">What it&rsquo;s like to work for us:</span></strong></div> <p align="left"><span style="font-family: Arial;">We serve our members by making their satisfaction our highest priority. We do what&rsquo;s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.</span></p> <p align="left"><span style="font-family: Arial;">All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.</span></p> <div><strong><span style="font-family: Arial;">Who we are:</span></strong></div> <p align="left"><span style="font-family: Arial;">The Auto Club Group helps AAA Members enjoy life&rsquo;s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.</span></p> <p align="left"><span style="font-family: Arial;">The Auto Club Group has established four long-term enterprise goals:</span></p> <ul> <li> <p align="left"><span style="font-family: Arial;">Long-term, sustainable, profitable growth</span></p> </li> <li> <p align="left"><span style="font-family: Arial;">AAA Membership growth and renewal</span></p> </li> <li> <p align="left"><span style="font-family: Arial;">Operational excellence</span></p> </li> <li> <p align="left"><span style="font-family: Arial;">Become the &ldquo;flagship club&rdquo; of the AAA Federation</span></p> </li> </ul> <br /><br />Important Note:<br />The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.<br /><br />The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.