Field Manager Trainee

<p><strong>A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals &mdash; and make a difference. Get started by choosing the career that&rsquo;s right for you.</strong></p>

Macomb Twp, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

keywords: about acg,work environment,compensation,support,teamwork,compliance,communication,management,insurance,education,analysis,administration,maintain,sales,quality assurance

Full-Time

Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.&nbsp;<br /><br /> <div><span style="font-size: medium;">Work Environment</span></div> <p>Works in a temperature controlled office environment. Travel (about 20% of work time) required with exposure to road hazards and temperature extremes.</p> <div><span style="font-size: medium;">The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance,401(k), generous time off, a complimentary AAA Membership and much more!</span></div>
Responsibilities: <ul> <li>Assist assigned Manager(s) in the implementation and management of sales and service delivery in one or more retail outlets for all ACG products, including membership, insurance, travel, etc.&nbsp;</li> <li>In a learning capacity, participate in various job rotations to meet specific knowledge and skill-based objectives including all branch level operations (facilities, cash management, etc.).&nbsp;</li> <li>Provide support to management to ensure the attainment of product, revenue, net income and service goals for assigned retail outlets.&nbsp;</li> <li>Learn all Auto Club Group and Line of Business policies and procedures consistent with assigned location/region and keep current on regulatory changes that may impact sales and service.&nbsp;</li> <li>Provide support to management in the recruitment, selection and development of sales and service employees.&nbsp;</li> <li>Provide on-site support to local activities and keep current on community activities, trends and competitive environments.&nbsp;</li> <li>Communicate issues and concerns to assigned Manager to ensure appropriate response and provides oversight to the necessary administrative workload to support assigned location/region.</li> </ul>
Requirements: <div>Preferred:</div> <ul> <li><span style="font-size: medium;">College Degree in Business Administration, Sales &amp; Marketing, Management, or a related field</span></li> </ul> <span style="font-size: medium;">Management experience that includes primary responsibilities for:</span><br /> <ul> <li><span style="font-size: medium;">Motivating and developing retail sales and service employees</span></li> <li><span style="font-size: medium;">Developing and managing effective local sales business plans</span></li> <li><span style="font-size: medium;">Review and analysis of profit and loss statements</span></li> <li><span style="font-size: medium;">Branch level management/managing a revenue center</span></li> </ul> <div>Knowledge of:</div> <ul> <li><span style="font-size: medium;">Insurance and/or club products</span></li> <li><span style="font-size: medium;">Sales techniques and coaching sales and/or retail personnel</span></li> </ul> <p style="font-weight: 300;"><strong><strong style="font-style: inherit;"><u style="font-style: inherit; font-weight: inherit;">Required Qualifications (these are the minimum requirements to qualify):</u></strong></strong></p> <ul style="font-weight: 300;"> <li style="font-style: inherit;">Currently hold or successfully attain appropriate State Property &amp; Casualty and Life Sales licenses within time frame designated by ACG, and maintain State licenses as required<u style="font-style: inherit; font-weight: inherit;"><strong><strong style="font-style: inherit;">.&nbsp;</strong></strong></u></li> <li style="font-style: inherit; font-weight: inherit;"><span style="font-style: inherit; font-weight: inherit;">&nbsp;&nbsp;</span>High School Diploma or equivalent</li> </ul> <p style="font-weight: 300;">Leadership experience to include:</p> <ul style="font-style: inherit; font-weight: inherit;"> <li style="font-style: inherit;">Decision making</li> <li style="font-style: inherit;">Analyzing and problem solving</li> <li style="font-style: inherit;">Coaching, mentoring, challenging employees/peers to successfully meet objectives and goals</li> </ul> <p style="font-weight: 300;">Ability to:</p> <ul style="font-weight: 300;"> <li style="font-style: inherit;">Learn to analyze local branch territories and/or sales markets and develop</li> <li style="font-style: inherit;">Business plans to: increase the quality of existing business; retain existing customers; cross sell products to existing customers and increase overall market share</li> <li style="font-style: inherit;">Effectively communicate with employees in order to share complex information (i.e., numbers, margins, customer service data, customer defections, quality data, etc.) in a clear and understandable manner.</li> <li style="font-style: inherit;">Learn and handle necessary administrative processes and systems to support a Branch or Sales Office</li> <li style="font-style: inherit;">Maintain appropriate State Property &amp; Casualty and Life and health Sales licenses</li> <li style="font-style: inherit;">Willingness and ability to work in any assigned location throughout state and to work irregular hours</li> </ul> <strong>Important Note:</strong>&nbsp;The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.