Manager, Audit Data Analytics & Processes

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Dearborn, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!<br /><br />The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands.<br /><br />Works in a temperature controlled office environment.
Responsibilities: <div><strong><u><span style="font-family: Arial;">Primary Duties and Responsibilities:</span></u></strong></div> <div><span style="font-family: Arial; font-size: medium;">Leads a team of Audit data analytics and process improvement professionals.&nbsp; Develops and implements audit data analytic strategies, plans and procedures for core internal audit activities. Collaborates with the Internal Audit Management team to promote the use of data analytics to support the annual audit plan, continuous monitoring, auditing capabilities and support of fraud detection activities. Evaluates and enhances the audit risk assessment planning and execution processes, procedures, standards and policies. Ensures overall audit quality and consistency of audit work and adherence to internal and professional standards for audits and continuously looks for opportunities for audit process improvement.</span></div> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><span style="font-family: Arial; font-size: medium;">Responsibilities include, but are not limited to:</span></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Supporting audit management and senior leadership in implementing and maintaining a comprehensive Audit Data Analytics strategy that is aligned with industry and company best practices. Assists audit leadership in the development of the annual global risk assessment and data enabled internal audit plan(s) and interacts with audit management on a regular basis to ensure knowledge of business strategies, objectives, and risks are appropriately considered by data analytics and to provide subject matter expertise on data analysis and visualization.</span></li> <li><span style="font-family: Arial; font-size: medium;">Developing, implementing, and managing data strategies that optimize data quality to improve standardization and support continuous monitoring across diverse systems. Collaborates with audit teams and management to identify and deliver full population testing to improve assurance and achieve ACG objectives of continuous monitoring.&nbsp; Assists with audit reporting quality assurance reviews as needed.</span></li> <li><span style="font-family: Arial; font-size: medium;">Providing data analytics to support the entire audit cycle, including risk assessment, planning, testing of controls, reporting and issue verification; develop and implement strategies, plans, and procedures that promote the use of data analytics in all core internal audit activities.&nbsp; Evaluates and implements advanced analytics methodology specific to particular project needs and steer analytics request in the most productive direction, leveraging internal resources and technologies.</span></li> <li><span style="font-family: Arial; font-size: medium;">Facilitates implementation of data audit and visual analytics techniques, methods, and tools, including but not limited to Tableau, SQL, SAS, ACL / Arbutus, Microsoft Excel, TeamMate Analytics, etc.&nbsp; Uses data and data visualization to enhance the connection between the business units and audit; identifying, analyzing, and interpreting trends or patterns in complex data sets and develop graphs, reports, and presentations of results.</span></li> <li><span style="font-family: Arial; font-size: medium;">Assisting in defining, implementing, maintaining, and refining the department&rsquo;s audit process as necessary, including standards and procedures; continually seeking opportunities for audit process improvement; engaging with audit leadership to identify means to measure the effectiveness of current operations, ensure adherence to business processes, procedures, and corporate guidelines, and implement enhancement to improve operations.&nbsp; Identifies operational risks and develops data analytic strategies to evaluate and improve control environments.</span></li> <li><span style="font-family: Arial; font-size: medium;">Actively assisting in recruiting, screening, hiring, developing, and mentoring staff; providing guidance and training to team members and identifies opportunities to improve team performance and effectiveness, motivating and leading teams with diverse skills and backgrounds while facilitating an innovative and inclusive team-oriented work environment.</span></li> <li><span style="font-family: Arial; font-size: medium;">Developing and maintaining collaborative working relationships with management to better provide value-added services, establishing credibility as a management consultant and internal controls resource, and ensuring client satisfaction</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><u><span style="font-family: Arial; font-size: medium;">Supervisory Responsibilities:</span></u></div> <div><u><span style="font-family: Arial; font-size: medium;"><br /></span></u>&nbsp;Direct supervision of a professional staff of data and process improvement analysts.</div>
Requirements: <div><strong><u><span style="font-family: Arial;">Required Qualifications:<br /><br /></span></u></strong></div> <div><u><span style="font-family: Arial; font-size: medium;">Education:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Bachelor&rsquo;s degree in Mathematics, Statistics, Finance, Computer Science, Information Technology, Business Administration, or other quantitative/related field</span></li> <li> <div><span style="font-family: Arial;">Relevant professional certification, i.e. PMP, CAP (Certified Analytics Professional), Six Sigma, or ability to obtain within one year of hire</span></div> </li> </ul> <div>&nbsp;</div> <div><u><span style="font-family: Arial; font-size: medium;">Experience:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">3 to 5 years&rsquo; experience with data analytics, process engineering and standards development that included experience analyzing complex data to identify anomalies and provide usable information to internal and external customers</span></li> <li><span style="font-family: Arial; font-size: medium;">3+ years demonstrated ability to effectively lead/manage a team and develop staff</span></li> <li><span style="font-family: Arial; font-size: medium;">Interacting with subject matter experts and all levels of management;</span></li> </ul> <div><u><span style="font-family: Arial; font-size: medium;"><br /></span></u>&nbsp;</div> <div><u><span style="font-family: Arial; font-size: medium;"><br /></span></u>&nbsp;</div> <div><u><span style="font-family: Arial; font-size: medium;">Knowledge and Skills:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Knowledge of project management practices</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to develop process improvement and suggest efficiencies</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to document process and tools, and transfer knowledge to team members</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to operate with autonomy while leading and developing a data analytics and process improvement team</span></li> <li><span style="font-family: Arial; font-size: medium;">Excellent verbal and written communication skills including preparation and presentation of reports for all levels of management, and demonstrated client focus / relationship skills</span></li> <li><span style="font-family: Arial; font-size: medium;">Strong analytical, problem solving, planning, and decision making skills with demonstrated ability to analyze, compile and interpret data.&nbsp;&nbsp;Ability to lead and direct, as well as perform, data analytic and process improvement projects, and interpret data including limitations in various solution techniques; keen attention to detail</span></li> <li><span style="font-family: Arial; font-size: medium;">Strong interpersonal skills including the ability to motivate staff to meet individual and team goals and objectives; strong team leader and player</span></li> <li><span style="font-family: Arial; font-size: medium;">Outstanding project and time management skills, including ability to manage several audits or projects simultaneously and achieve stated objectives within designated time frames</span></li> <li><span style="font-family: Arial; font-size: medium;">Highly proficient computer skills including Microsoft Word and Excel</span></li> </ul>