AAA Tow/Light Service Vehicle Driver

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Marietta, GA

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

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Full Time

Competitive Compensation and Benefits Package

Overview: <p class="p1">About ACG</p> <p class="p1">The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.</p> <p class="p2">&nbsp;</p> <p class="p1">Compensation</p> <p class="p1">The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!</p>
Responsibilities: <p align="left"><strong>What you will do: (Primary Duties &amp; Responsibilities)</strong></p> <p align="left">AAA The Auto Club Group is seeking prospective Tow and Light Service Vehicle Drivers for our Emergency Roadside Assistance team. Our Roadside Assistance Heroes provide peace of mind to our members through identifying vehicle problems and providing applicable services to get them back on the road.</p> <p align="left">In this position, you will have the opportunity to:</p> <ul> <li>Operate a full-size or mini service van or tow truck and applicable service equipment to assist AAA members, employees and other motorists.</li> <li>Utilize GPS and maps to locate member breakdown locations</li> <li>Service vehicles performing functions such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service and changing/inflating flat tires</li> <li>Arrange for or tow vehicle when the vehicle cannot be started or is unsafe to drive</li> <li>Ensuring 100% member satisfaction</li> <li>Offer value to members through On the Go Tow or battery tests/sales</li> <li>Provide support at special events such as parades, travel shows, Car Care or Public Relations events</li> </ul> <p align="left">With our powerful brand and the mentoring we offer, you will find your position as a&nbsp;<strong>Service Vehicle Driver&nbsp;</strong>can lead to a rewarding career at our growing organization. Excellent career advancement opportunities to supervisor and/or manager positions.</p> <p align="left">Successful Service Vehicle Operators will possess effective communication skills, superior customer service skills, are team and goal oriented and have the ability to work in an environment with exposure to road hazards and temperature extremes.</p> <p align="left"><strong>How you will benefit:</strong></p> <ul> <li>Our AAA Service Vehicle Drivers earn a competitive wage&nbsp;$17.50 hourly&nbsp;with a potential of earning bonuses and performance incentives</li> <li>Overtime earning potential at time and a half the hourly wage</li> <li>Shift premiums 5% for hours worked between 5pm and 11pm and 10% for hours worked between 11pm and 5am</li> <li>$1000 sign on bonus; split payment at 90 and 180-days of employment</li> <li>$250 Quarterly Perfect Attendance bonus</li> </ul> <ul> <li>Fully paid training</li> <li>Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: <ul> <li>401k Match</li> <li>Medical</li> <li>Dental</li> <li>Vision</li> <li>PTO</li> <li>Paid Holidays</li> <li>Tuition Reimbursement</li> </ul> </li> </ul>
Requirements: <p><strong>Qualifications</strong></p> <div> <div> <p>&nbsp;</p> <p align="left"><strong>We&rsquo;re looking for candidates who: (Preferred/Required Qualifications)</strong></p> <ul> <li>Have a high school diploma or equivalent and a valid driver&rsquo;s license</li> <li>21 years of age or older</li> <li>Possession of a valid state driver&rsquo;s license with minimal driving infractions/incidents. <ul> <li>If employed in Illinois, possession of a valid Illinois C-Non CDL driver&rsquo;s license.**</li> </ul> </li> <li>Successfully complete drug screening, MVR, criminal background check, and DOT health screenings (pre-employment and ongoing).</li> <li>Experience using tablets or electronic devices to update calls, review policy and procedure and information, document safety records and other applicable duties</li> <li>Customer Service Experience including ability to effectively communicate to customers/ members and understand the need for meeting/exceeding customer expectations.</li> <li>Ability to lift materials weighing up to seventy-five (75) pounds</li> <li>Experience servicing vehicles such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service, and changing/inflating flat tires, prior tow truck driver or roadside service experience. Safely operate a wheel lift, flatbed, dolly towing equipment and full-size or mini service vehicle and applicable service equipment and/or commercial driving experience, preferred.</li> </ul> </div> </div>