Auto Loan Originator- Call Center Remote

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Remote

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

keywords: about acg,compensation,support,call center,education,ability to do,knowledge & skills,experience

Full Time

Competitive Compensation and Benefits Package

Overview: <p class="p1"><strong>About ACG</strong></p> <p class="p1">The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 13.5 million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second-largest AA club in North America.</p> <p class="p1"><strong>Compensation</strong></p> <p class="p1">The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!</p>
Responsibilities: <strong>Job Description</strong> <p style="font-weight: 300;"><span style="font-weight: 300;"><strong style="font-weight: 300;">Auto Loan Originator &ndash; The Auto Club Group</strong></span></p> <p style="font-weight: 300;"><span style="font-weight: 300;"><strong style="font-weight: 300;">What you will do:</strong></span></p> <p style="font-weight: 300;">&nbsp;</p> <ul> <li style="font-weight: 300;"><span style="font-weight: 300;">Provide support to customers by assisting sales and servicing of loan requests, sending documents to borrowers for review and discussing loan processes to ensure an understanding of the loan process flow and timing.&nbsp; </span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Follow-up, maintain relationships and ensure origination integrity on behalf of Auto Club Trust, FSB.</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">In a call center environment, provide consumer loan products and works to meet production goals and customer service standards.&nbsp; </span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.&nbsp; </span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Demonstrate a commitment to professional ethics by complying with all Federal and State compliance policies and adhering to requirements.</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Note:&nbsp;&nbsp;&nbsp; Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;"><strong style="font-weight: 300;">How you will benefit:</strong></span></li> </ul> <p style="font-weight: 300;"><span style="font-weight: 300;">Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:</span></p> <ul style="font-weight: 300;"> <li style="font-weight: 300;"><span style="font-weight: 300;">401k Match</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Medical</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Dental</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Vision</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">PTO</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Paid Holidays</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Tuition Reimbursement</span></li> </ul>
Requirements: <p style="font-weight: 300;"><strong>Qualifications</strong></p> <p style="font-weight: 300;"><span style="font-weight: 300;"><strong style="font-weight: 300;"><u style="font-weight: 300;">Preferred Qualifications:</u></strong></span></p> <p style="font-weight: 300;">&nbsp;</p> <p style="font-weight: 300;"><span style="font-weight: 300;"><u style="font-weight: 300;">Education:</u></span></p> <ul style="font-weight: 300;"> <li style="font-weight: 300;"><span style="font-weight: 300;">Bachelor&rsquo;s degree in Business, Finance, or related field or additional related work experience</span></li> </ul> <p style="font-weight: 300;">&nbsp;</p> <p style="font-weight: 300;"><span style="font-weight: 300;"><strong style="font-weight: 300;"><u style="font-weight: 300;">Required Qualifications:</u></strong></span></p> <p style="font-weight: 300;">&nbsp;</p> <p style="font-weight: 300;"><span style="font-weight: 300;"><u style="font-weight: 300;">Education:</u></span></p> <ul style="font-weight: 300;"> <li style="font-weight: 300;"><span style="font-weight: 300;">High School diploma or equivalent</span></li> </ul> <p style="font-weight: 300;">&nbsp;</p> <p style="font-weight: 300;"><span style="font-weight: 300;"><u style="font-weight: 300;">Experience:</u></span></p> <ul style="font-weight: 300;"> <li style="font-weight: 300;"><span style="font-weight: 300;">Processing consumer or auto loans and general banking</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Sales within a call center or person to person contact</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Prospecting and generating leads</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Closing loans&nbsp;</span></li> </ul> <p style="font-weight: 300;"><span style="font-weight: 300;"><u style="font-weight: 300;">Knowledge and Skills:</u></span></p> <ul style="font-weight: 300;"> <li style="font-weight: 300;"><span style="font-weight: 300;">Auto processing, underwriting and closing procedures and general banking activities</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Proven sales, prospecting and negotiating skills</span></li> </ul> <p style="font-weight: 300;">&nbsp;</p> <p style="font-weight: 300;"><span style="font-weight: 300;"><u style="font-weight: 300;">Ability to:</u></span></p> <ul style="font-weight: 300;"> <li style="font-weight: 300;"><span style="font-weight: 300;">Communicate loan terms, features and benefits to consumers and business partners</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Effectively communicate with others across a variety of audiences</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Comprehend underwriting guidelines, programs and policies</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Analyze and understand financial data and provide financial alternatives</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Use and maintain banking and accounting systems</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Develop and adhere to consumer loan processing procedures</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Organize, prioritize and perform multiple tasks simultaneously</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Assist customers on evenings and weekends</span></li> </ul> <p style="font-weight: 300;"><span style="font-weight: 300;">&nbsp;</span></p> <p style="font-weight: 300;"><span style="font-weight: 300;"><strong style="font-weight: 300;">What it&rsquo;s like to work for us:</strong></span></p> <p style="font-weight: 300;"><span style="font-weight: 300;">We serve our members by making their satisfaction our highest priority. We do what&rsquo;s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.</span></p> <p style="font-weight: 300;"><span style="font-weight: 300;">All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.</span></p> <p style="font-weight: 300;"><span style="font-weight: 300;"><strong style="font-weight: 300;">Who we are:</strong></span></p> <p style="font-weight: 300;"><span style="font-weight: 300;">The Auto Club Group helps AAA Members enjoy life&rsquo;s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.</span></p> <p style="font-weight: 300;"><span style="font-weight: 300;">The Auto Club Group has established four long-term enterprise goals:</span></p> <ul style="font-weight: 300;"> <li style="font-weight: 300;"><span style="font-weight: 300;">Long-term, sustainable, profitable growth</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">AAA Membership growth and renewal</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Operational excellence</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">Become the &ldquo;flagship club&rdquo; of the AAA Federation</span></li> </ul> <p style="font-weight: 300;"><span style="font-weight: 300;"><strong style="font-weight: 300;">Important Note:</strong></span></p> <p style="font-weight: 300;"><span style="font-weight: 300;">The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.</span></p> <p style="font-weight: 300;"><span style="font-weight: 300;">The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. &nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</span></p> <p style="font-weight: 300;">&nbsp;</p> <p style="font-weight: 300;"><span style="font-weight: 300;">*This is a remote position.&nbsp; We are accepting applications from candidates in the following states:</span></p> <p style="font-weight: 300;"><span style="font-weight: 300;">Michigan, Illinois, Indiana, Minnesota, Wisconsin, Colorado, North Dakota, North Carolina, South Carolina, Iowa, Nebraska, Florida, Georgia, or Tennessee, Texas, Kentucky and Pennsylvania.</span></p> <p style="font-weight: 300;">&nbsp;</p> <p style="font-weight: 300;"><span style="font-weight: 300;">#LI-KT2</span></p>