Leisure Travel Agent

<p><strong>A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals &mdash; and make a difference. Get started by choosing the career that&rsquo;s right for you.</strong></p>

Palm Beach Gardens, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

keywords: about acg,compensation,work environment,sales,document,teamwork,support,experience,education,maintain,sales

Full-Time

Competitive Compensation and Benefits Package

Overview: <p align="center"><span style="font-family: Arial; font-size: medium;"><strong><span style="font-family: Arial;">The Auto Club Group&rsquo;s AAA Travel division is looking for&nbsp;<br />a highly motivated, experienced&nbsp;<u>Leisure</u>&nbsp;<u>Travel</u>&nbsp;<u>Sales</u>&nbsp;<u>Agent</u>&nbsp;in our Palm Beach,&nbsp;<u>FL</u>&nbsp;Location</span></strong></span></p> <p><span style="font-family: Arial;">&nbsp;&nbsp;</span>&nbsp;&nbsp;</p> <p><span style="font-family: Arial;">*Does working for the most trusted and respected leader in the travel industry sound exciting to you?</span></p> <p><span style="font-family: Arial;">*Does the thought of making travel dreams come true sound rewarding to you?</span></p> <p><span style="font-family: Arial;">*Are you sales focused and ready to provide unsurpassed customer service?</span></p> <p><span style="font-family: Arial;">*Are you passionate about working in the travel industry and exceeding your customer&rsquo;s expectations?&nbsp;&nbsp;</span></p> <p align="center"><strong><span style="font-family: Arial;">Then We Invite You To Review This Opportunity!!&nbsp;</span></strong></p> <p align="center"><span style="font-family: Arial;"><strong><u>***What do we have to offer you?***</u></strong></span></p> <p><span style="font-family: Arial; font-size: medium;">&nbsp;</span></p> <ul> <li><span style="font-family: Arial;">Support of the Most Trusted and Respected Brand Behind You!</span></li> <li><span style="font-family: Arial;">Comprehensive Training and Support from Day 1 and Beyond</span></li> <li><span style="font-family: Arial;">Travel Continuing Education Opportunities to Include Familiarization (FAM) Trips, Certification, Professional Designations &amp; Specialist Courses</span></li> <li><span style="font-family: Arial;">Strategic and Branded Partners and Systems Training</span></li> <li><span style="font-family: Arial;">A Lead Management Prospecting Tool</span></li> <li><span style="font-family: Arial;">Personalized Marketing/Promotional Materials/Top Customer Promotional Collateral</span></li> <li><span style="font-family: Arial;">Corporate Direct Mail to Members Including Special Promotions, eNewsletter, Collateral and Advertising</span></li> <li><span style="font-family: Arial;">Personalized Auto Club Group Webpage and more...</span></li> </ul> <p><span style="font-family: Arial;">This is a full time, onsite, sales position with great benefits to include, but not limited to:&nbsp;</span></p> <ul type="disc"> <li><span style="font-family: Arial;">Medical, dental and life insurance</span></li> <li><span style="font-family: Arial;">401K</span></li> <li><span style="font-family: Arial;">Paid vacation</span></li> <li><span style="font-family: Arial;">FAM opportunities</span></li> <li><span style="font-family: Arial;">Educational assistance</span></li> <li><span style="font-family: Arial;">Special employee discounts and perks</span></li> </ul> <p><strong><u><span style="font-family: Arial;">Work Environment:</span></u></strong></p> <p><span style="font-family: Arial;">Office environment. Limited travel to industry seminars, training, shows, events and Continuous Education opportunities.&nbsp; Branch hours vary by location and may include evenings and weekends.</span></p>
Responsibilities: <ul> <li><span style="font-family: Arial;">Utilize professional selling skills to determine client&rsquo;s vacation needs, create a memorable vacation, close the sale and build customer relationships.</span></li> <li><span style="font-family: Arial;">Provide an outstanding customer experience through product knowledge, industry news and destination expertise.&nbsp;&nbsp;</span></li> <li><span style="font-family: Arial;">Support and embrace AAA Auto Club Group Preferred Supplier program, AAA Branded Product &amp; Services, preferred automation methods and all other Travel Agency strategy initiatives.&nbsp;</span></li> <li><span style="font-family: Arial;">Proactively seek sales opportunities through various avenues to include: travel mail/email campaigns, utilizing a Lead Management system, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.&nbsp;</span></li> <li><span style="font-family: Arial;">Utilize task management to support the sales process and complete tasks in a timely manner.&nbsp;&nbsp;</span></li> <li><span style="font-family: Arial;">Participate in trade shows and other promotional events as created by Auto Club Group to increase sales and promote travel products, travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming &ldquo;the source&rdquo; to clients for all their travel needs.</span></li> <li><span style="font-family: Arial;">Ensure all documents, client files and customer database profiles are completed accurately and timely.</span></li> <li><span style="font-family: Arial;">Meet and exceed Minimum Adjusted Sales Goals.</span></li> </ul>
Requirements: <p><strong><u><span style="font-family: Arial;">Preferred Qualifications:</span></u></strong></p> <ul> <li><span style="font-family: Arial;">Travel school graduate&nbsp;</span></li> <li><span style="font-family: Arial;">Travel sales experience&nbsp;</span></li> <li><span style="font-family: Arial;">CRM systems experience&nbsp;</span></li> <li><span style="font-family: Arial;">Galileo experience (or equivalent Global Distribution System)</span></li> </ul> <p><strong><u><span style="font-family: Arial;">Required Qualifications:</span></u></strong></p> <p><span style="font-family: Arial;"><u>Education:</u>&nbsp;</span></p> <ul> <li><span style="font-family: Arial;">High school diploma or the equivalent&nbsp;&nbsp;</span></li> <li><span style="font-family: Arial;">Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products</span></li> </ul> <p><u><span style="font-family: Arial;">Experience:</span></u></p> <ul> <li><span style="font-family: Arial;">At least 2 years professional sales experience (preferably in travel)&nbsp;</span></li> </ul> <p><u><span style="font-family: Arial;">Knowledge and Skills:</span></u></p> <ul> <li><span style="font-family: Arial;">Ability to aggressively pursue sales through proactive marketing&nbsp;&nbsp;&nbsp;&nbsp;</span></li> <li><span style="font-family: Arial;">Effective skills to build long term customer relationships&nbsp;&nbsp;&nbsp;</span></li> <li><span style="font-family: Arial;">Excellent customer service skills&nbsp;&nbsp;&nbsp;</span></li> <li><span style="font-family: Arial;">Computer and Internet skills&nbsp;&nbsp;&nbsp;</span></li> <li><span style="font-family: Arial;">Ability to manage time in a fast paced environment while maintaining high quality results</span></li> </ul>