Sales Support Specialist III

<strong>A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals &mdash; and make a difference. Get started by choosing the career that&rsquo;s right for you.</strong>

Portage, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

keywords: about acg,work environment,compensation,analysis,support,leadership,research,education,prepare,experience,analysis,communication,knowledge,research


Competitive Compensation and Benefits Package

Overview: <p style="margin-top: 0px; margin-bottom: 0px;">The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.</p> <div>&nbsp;</div> <div><strong>WORK ENVIRONMENT</strong></div> <p style="margin-top: 0px; margin-bottom: 0px;">Works in a temperature controlled office environment. Frequent travel (approximately 50% of work time) required with exposure to road hazards and temperature extremes.</p> <p style="margin-top: 0px; margin-bottom: 0px;"><strong><u>&nbsp;</u></strong></p> <p style="margin-top: 0px; margin-bottom: 0px;">The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!</p> <p style="margin-top: 0px; margin-bottom: 0px;"><strong><u>&nbsp;</u></strong></p>
Responsibilities: <ul> <li style="margin-top: 0px; margin-bottom: 0px;">Lead, coordinate and monitor various field sales projects to ensure the achievement of regional and corporate goals.</li> <li style="margin-top: 0px; margin-bottom: 0px;">Provide analytical skill and content knowledge in the development of recommendations, and prepare reports, statistical information and communications for distribution.</li> <li style="margin-top: 0px; margin-bottom: 0px;">Research issues and respond to complex inquiries, providing management with a consistent approach regarding various processes (e.g. communication, training schedules, promotions, events) across regions.</li> <li style="margin-top: 0px; margin-bottom: 0px;">Develop reviews and analyze various reports (e.g. sales volumes, retention results, commission, revenue, expense, service trends, etc) to identify opportunities for further training, improved marketing opportunities, tracking for contest standings, etc.</li> <li style="margin-top: 0px; margin-bottom: 0px;">Support projects/implementation of action plans designed to promote market growth and penetration.</li> <li style="margin-top: 0px; margin-bottom: 0px;">Develop and/or maintain branch/department budgets for management review.</li> <li style="margin-top: 0px; margin-bottom: 0px;">Support projects and /or drives local promotions and sales including the marketing of member and prospect events in branches and communities. May develop and contract local Show Your Card &amp; Save (SYC&amp;S) partnerships, and identify, cultivate and execute local community-level sponsorships</li> </ul>
Requirements: <div><strong>PREFERRED:</strong><br /><u>Education:</u></div> <ul type="disc"> <li>Bachelor's Degree in Business Administration, Marketing, Advertising, or a related field</li> </ul> <div><u>Experience:</u></div> <ul> <li>Active participation in civic or community organizations.</li> </ul> <strong><u>Required Qualifications:</u></strong><br /> <p style="margin-top: 0px; margin-bottom: 0px;"><u>Education:</u></p> <ul type="disc"> <li>High School Diploma or equivalent</li> <li>College coursework in Business Administration, Marketing, Advertising or extensive experience a related field.</li> </ul> <div>&nbsp;</div> <div><u>Experience:</u></div> <ul> <li>Business planning and consulting</li> <li>Researching, identifying, and resolving complex business problems</li> <li>PC software applications (e.g. Excel, Access, MS Project, Word, etc.)</li> <li>Preparing and presenting proposals to all levels of management</li> <li>Implementing marketing plans and strategies</li> <li>Planning, developing, and maintaining client relationships</li> <li>Negotiating and/or implementing business contracts</li> <li>Planning, developing, and/or implementing promotional programs</li> </ul> <div><u>Knowledge and Skills:</u></div> Knowledge of:<br /> <ul> <li>Business and industry trends</li> <li>Company products and services</li> <li>Mathematical calculations including statistics</li> <li>Club products and procedures</li> <li>Marketing affinity or partnership programs</li> </ul> <div>&nbsp;</div> Ability to:<br /> <ul> <li>Prepare and deliver presentations to partnership prospects, management or project team</li> <li>Communicate effectively with others in a work environment and with the public</li> <li>Negotiate with retailers at the local, national and international levels</li> <li>Develop and coordinate projects</li> <li>Work on diverse projects simultaneously</li> <li>Support sales targets across channels</li> <li>Identify potential growth opportunities</li> <li>Safely operate a motor vehicle</li> <li>Analyze problems and make decisions</li> <li>Demonstrate effective written communication skills to include report and proposal presentation (a writing sample may be required at time of interview.)</li> </ul> <br /> <p style="margin-top: 0px; margin-bottom: 0px;">&nbsp;</p> <p style="margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>