Leisure Travel Agent

<strong>A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals &mdash; and make a difference. Get started by choosing the career that&rsquo;s right for you.</strong>

Pensacola, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

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Competitive Compensation and Benefits Package

Overview: <p align="center"><strong>The Auto Club Group&rsquo;s AAA Travel division is looking for&nbsp;<br />a highly motivated, experienced&nbsp;<u>Leisure</u>&nbsp;<u>Travel</u>&nbsp;<u>Sales</u>&nbsp;<u>Agent</u>&nbsp;in our Pensacola,&nbsp;<u>FL</u>&nbsp;Location&nbsp;</strong></p> <ul> <li>Does working for the most trusted and respected leader in the travel industry sound exciting to you?</li> <li>Does the thought of making travel dreams come true sound rewarding to you?</li> <li>Are you sales focused and ready to provide unsurpassed customer service?</li> <li>Are you passionate about working in the travel industry and exceeding your customer&rsquo;s expectations?</li> </ul> <p align="center"><strong>Then We Invite You To Review This Opportunity!!&nbsp;</strong></p> <p align="center"><strong><u>***What do we have to offer you?***</u></strong></p> <ul> <li>Support of the Most Trusted and Respected Brand Behind You!</li> <li>Comprehensive Training and Support from Day 1 and Beyond</li> <li>Travel Continuing Education Opportunities to Include Familiarization (FAM) Trips, Certification, Professional Designations &amp; Specialist Courses</li> <li>Strategic and Branded Partners and Systems Training</li> <li>A Lead Management Prospecting Tool</li> <li>Personalized Marketing/Promotional Materials/Top Customer Promotional Collateral</li> <li>Corporate Direct Mail to Members Including Special Promotions, eNewsletter, Collateral and Advertising</li> <li>Personalized Auto Club Group Webpage and more...&nbsp;</li> </ul> <p>This is a full time, onsite, sales position with great benefits to include, but not limited to:</p> <ul type="disc"> <li>Medical, dental and life insurance</li> <li>401K</li> <li>Paid vacation</li> <li>FAM opportunities</li> <li>Educational assistance</li> <li>Special employee discounts and perks&nbsp;&nbsp;</li> </ul> <br /> <p><strong><u>Work Environment:&nbsp;</u></strong></p> <p>Office environment. Limited travel to industry seminars, training, shows, events and Continuous Education opportunities.&nbsp; Branch hours vary by location and may include evenings and weekends.<br /><br />The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!</p>
Responsibilities: <ul> <li>Utilize professional selling skills to determine client&rsquo;s vacation needs, create a memorable vacation, close the sale and build customer relationships.</li> <li>Provide an outstanding customer experience through product knowledge, industry news and destination expertise.&nbsp;&nbsp;&nbsp;</li> <li>Support and embrace AAA Auto Club Group Preferred Supplier program, AAA Branded Product &amp; Services, preferred automation methods and all other Travel Agency strategy initiatives.&nbsp;&nbsp;</li> <li>Proactively seek sales opportunities through various avenues to include: travel mail/email campaigns, utilizing a Lead Management system, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.&nbsp;&nbsp;</li> <li>Utilize task management to support the sales process and complete tasks in a timely manner.&nbsp;&nbsp;&nbsp;</li> <li>Participate in trade shows and other promotional events as created by Auto Club Group to increase sales and promote travel products, travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming &ldquo;the source&rdquo; to clients for all their travel needs.&nbsp;&nbsp;</li> <li>Ensure all documents, client files and customer database profiles are completed accurately and timely.&nbsp;&nbsp;</li> <li>Meet and exceed Minimum Adjusted Sales Goals.&nbsp;</li> </ul>
Requirements: <p><strong><u>Preferred Qualifications:</u></strong></p> <ul> <li>Travel school graduate&nbsp;&nbsp;</li> <li>Travel sales experience&nbsp;&nbsp;</li> <li>CRM systems experience&nbsp;&nbsp;</li> <li>Galileo experience (or equivalent Global Distribution System)</li> </ul> <p><strong><u>Required Qualifications:</u></strong></p> <p><u>Education:</u>&nbsp;</p> <ul> <li>High school diploma or the equivalent&nbsp;&nbsp;&nbsp;</li> <li>Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products</li> </ul> <p><u>Experience:</u></p> <ul> <li>At least 2 years professional sales experience (preferably in travel)&nbsp;</li> </ul> <p><u>Knowledge and Skills:</u></p> <ul> <li>Ability to aggressively pursue sales through proactive marketing&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Effective skills to build long term customer relationships&nbsp;&nbsp;&nbsp;</li> <li>Excellent customer service skills &nbsp;</li> <li>Computer and Internet skills&nbsp;&nbsp;&nbsp;</li> <li>Ability to manage time in a fast paced environment while maintaining high quality results</li> </ul>