Customer Sales & Service Representative

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Dearborn, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Responsibilities: <div>You&rsquo;ll be more than the face of our company, you&rsquo;ll be the heart and soul of our customer experience,&nbsp;the essence of what makes The Auto Club Group unique, and the reason we&rsquo;re better than the rest!&nbsp;</div> <div>&nbsp;</div> <div>As a Customer Sales and Service Representative, you will thrive within our dynamic and fast paced customer care and call center environment by providing a high level of customer service, responding to and providing solutions for our members and customers&rsquo; insurance product &nbsp;needs while providing value and understanding of our products.</div> <div><strong>&nbsp;</strong></div> <div>Are you sales and customer service oriented and enjoy a fast-paced challenging environment? Do you have a competitive edge? Do you possess strong written and communication skills, ability to navigate multiple computer systems and enjoy ongoing learning? Are you goal oriented? If so, this is the position for you!</div>
Requirements: <div>Education: High School diploma or equivalent</div> <div>&nbsp;</div> <div>Must be able to attain and/or maintain all appropriate State Property &amp; Casualty insurance sales licenses within 60 days from the start of licensing coursework.&nbsp;<strong><em>*AAA will cover the cost of this exam up to two times*</em></strong></div> <div>&nbsp;</div> <div>May be required to attain and maintain State membership licenses as appropriate by department</div> <div>&nbsp;</div> <div><strong>To prepare you for this exciting opportunity, we offer:&nbsp;</strong></div> <ul> <li> <div>Full-time paid Training (10 Weeks)</div> </li> <li> <div>Monday through Friday from&nbsp; 8:00 am &ndash; 5:00 pm during training</div> </li> <li> <div>Monday through Friday from 11:00am &ndash; 8:00pm after training (shift includes a Saturday rotation every 3 weeks from 8:00 am - 4:30 pm)</div> <div><strong><em>&nbsp;</em></strong></div> <div>Be a part of the company America has trusted for over 100 years! Apply today for this rewarding opportunity and make a difference in someone&rsquo;s journey!</div> <div>&nbsp;</div> <div>The Auto Club Group, and all of&nbsp;its affiliated companies,&nbsp;is an equal opportunity/affirmative action employer. &nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</div> <div>&nbsp;</div> <div><strong>Important Note:&nbsp;</strong>The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</div> </li> </ul>