Life Agent Development Specialist

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Tampa, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

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Full-Time

Competitive Compensation and Benefits Package

Overview: <p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial;">The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. </span></p>
Responsibilities: <ul> <li style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial; font-size: medium;">Supports field agent development program including assessing, coaching and mentoring of agents, beginning with the installation process (including the first two years of employment) and then continuing with all tenured agents as appropriate. </span></li> <li style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial; font-size: medium;">Provides support to management in the development of critical agent skills. <br /></span></li> <li style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial; font-size: medium;">Assists field managers in learning sales processes, prospecting and agent development skills in order to support agent productivity goals.<br /> </span></li> <li style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial; font-size: medium;">Provides support to management as part of the field interview and selection process. </span></li> <li><span style="font-family: Arial; font-size: medium;">Monitors and assesses agent performance through on-site review, joint sales work, input from field management, and production reports. <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Develops actions plans to address performance gaps and assists the agent in implementation. <br /></span></li> <li><span style="font-family: Arial; font-size: medium;">Provides field and senior management with frequent and balanced feedback regarding progress of agent development plans. </span></li> <li><span style="font-family: Arial; font-size: medium;">Provides support to management in setting annual performance goals, and may assist in development of agent business plans. </span></li> <li><span style="font-family: Arial; font-size: medium;">Promotes an environment of shared accountability with field managers, regarding agent performance, in order to ensure the success of agency development goals.</span></li> </ul>
Requirements: <p style="margin-bottom: 0px; margin-top: 0px;"><u><span style="font-family: Arial; font-size: medium;">Supervisory Responsibilities:</span></u></p> <p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial; font-size: medium;">None, but role is one of coaching, mentoring, challenging and enabling other employees to successfully meet objectives and goals.</span></p> <div>&nbsp;</div> <div>&nbsp;</div> <div><strong><u><span style="font-family: Arial; font-size: medium;">Preferred Qualifications:</span></u></strong></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">College coursework or Degree</span></li> <li><span style="font-family: Arial; font-size: medium;">Completion and maintenance of appropriate Health Sales License</span></li> </ul> <div><strong style="font-size: 12pt;"><u><span style="font-family: Arial; font-size: medium;">Work Environment</span></u></strong><strong style="font-size: 12pt;"><u><span style="font-family: Arial; font-size: medium;">:</span></u></strong></div> <p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial; font-size: medium;"><br />Works in a temperature-controlled office environment.</span></p> <div><span style="font-family: Arial; font-size: medium;">Position spends a varying amount of time traveling in order to meet with branch management and agents, with exposure to road hazards and temperature extremes during travel.</span></div> <p style="margin-bottom: 0px; margin-top: 0px;">&nbsp;</p> <p style="margin-bottom: 0px; margin-top: 0px;">&nbsp;</p> <div> <p style="margin-bottom: 0px; margin-top: 0px;"><strong><u><span style="font-family: Arial; font-size: medium;">Required Qualifications:</span></u></strong></p> <p style="margin-bottom: 0px; margin-top: 0px;"><u><span style="font-family: Arial; font-size: medium;">Education:</span></u></p> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">High School Diploma or equivalent</span></li> <li><span style="font-family: Arial; font-size: medium;">Possession of a valid State Driver&rsquo;s license.</span></li> </ul> <div><u><span style="font-family: Arial; font-size: medium;">Experience:</span></u></div> <div>&nbsp;</div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Successful completion and maintenance of appropriate license for area of assignment, (Personal or Life Sales), such as State Property &amp; Casualty or Life Sales Licenses for Personal product line or Life Sales License.</span></li> <li><span style="font-family: Arial; font-size: medium;">Strong knowledge of Insurance Industry and Standards, etc.</span></li> <li><span style="font-family: Arial; font-size: medium;">Successful experience selling products specific to area of assignment (Personal or Life Insurance) within the Auto Club Group or in a comparable sales environment</span></li> <li><span style="font-family: Arial; font-size: medium;">Market development experience including analyzing territories and/or sales markets and developing plans to: increase the quality of existing business; retain existing customers; cross- sell products to existing customers and increase overall market share.</span></li> <li><span style="font-family: Arial; font-size: medium;">Leadership experience to include coaching, mentoring, challenging and enabling employees to successfully meet objectives and goals.</span></li> </ul> <div>&nbsp;</div> <div><u><span style="font-family: Arial; font-size: medium;">Knowledge and Skills:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Strong organizational, planning, time management and administrative skills demonstrated through recent sales management/support experience in sales or product management</span></li> <li><span style="font-family: Arial; font-size: medium;">Communicating effectively with employees in order to share complex information (i.e., numbers, margins, customer service data, customer defections, quality data, etc.) in a clear and understandable manner.</span></li> <li><span style="font-family: Arial; font-size: medium;">PC software applications (e.g. Word, Excel, POS, Legacy, Access, etc)</span></li> <li><span style="font-family: Arial; font-size: medium;">Providing support to agents in the achievement and maintenance of sales and service goals</span></li> <li><span style="font-family: Arial; font-size: medium;">Assisting managers and agents with skill development and prospecting new sales opportunities</span></li> <li><span style="font-family: Arial; font-size: medium;">Communicating and transitioning corporate goals into individual plans</span></li> <li><span style="font-family: Arial; font-size: medium;">Identifying an agent&rsquo;s strengths and weaknesses and model skills needed to facilitate corrective action in various areas including product knowledge, prospecting, professionalism, closing techniques, etc.</span></li> <li><span style="font-family: Arial; font-size: medium;">Interpreting reports and utilize as tools to increase performance of agents</span></li> <li><span style="font-family: Arial; font-size: medium;">Representing the Auto Club Group in a professional and positive manner</span></li> </ul> <div>&nbsp;</div> <div>The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!</div> <div> <div>&nbsp;</div> <p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial; font-size: medium;">Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</span></p> <div>&nbsp;</div> <p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial; font-size: medium;">The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</span></p> </div> </div> <br /> <div>&nbsp;</div>