Leisure Travel Sales Agent

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Sarasota, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

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Full-Time

Competitive Compensation and Benefits Package

Overview: <p class="MsoNormal" style="margin-top: 0px; margin-bottom: 0px;" align="justify">The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.</p>
Responsibilities: <ul> <li class="MsoNormal" style="margin-top: 0px; margin-bottom: 0px;">Utilize professional selling skills to determine client&rsquo;s vacation needs, create a memorable vacation, close the sale and build customer relationships. </li> <li style="margin: 0in 0in 0pt; line-height: normal;">Provide an outstanding customer experience through product knowledge, industry news and destination expertise. </li> <li style="margin: 0in 0in 0pt; line-height: normal;">Support and embrace AAA Auto Club Group Preferred Supplier program, AAA Branded Product &amp; Services, preferred automation methods and all other Travel Agency strategy initiatives. </li> <li style="margin: 0in 0in 0pt; line-height: normal;">Proactively seek sales opportunities through various avenues to include: travel mail/email campaigns, utilizing a Lead Management system, walk-ins, outbound client calling, client retention, self-marketing and customer referrals. </li> <li style="margin: 0in 0in 0pt; line-height: normal;">Utilize task management to support the sales process and complete tasks in a timely manner.</li> <li style="margin: 0in 0in 0pt; line-height: normal;">Participate in trade shows and other promotional events as created by Auto Club Group to increase sales and promote travel products, travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming &ldquo;the source&rdquo; to clients for all their travel needs. </li> <li style="margin: 0in 0in 0pt; line-height: normal;">Ensure all documents, client files and customer database profiles are completed accurately and timely. </li> <li style="margin: 0in 0in 0pt; line-height: normal;">Meet and exceed Minimum Adjusted Sales Goals.</li> </ul> <p style="margin: 0in 0in 0pt; line-height: normal;">&nbsp;</p>
Requirements: <p style="margin: 0in 0in 0pt; line-height: normal;"><strong><u>Work Environment:</u></strong></p> <p style="margin: 0in 0in 0pt; line-height: normal;">Office environment. Limited travel to industry seminars, training, shows, events and Continuous Education opportunities. Branch hours vary by location and may include evenings and weekends.</p> <p style="margin: 0in 0in 0pt; line-height: normal;"><strong><u>Preferred Qualifications:</u></strong></p> <ul> <li style="margin: 0in 0in 0pt; line-height: normal;">Travel school graduate&nbsp;</li> <li style="margin: 0in 0in 0pt; line-height: normal;">Travel sales experience&nbsp;</li> <li style="margin: 0in 0in 0pt; line-height: normal;">CRM systems experience</li> <li style="margin: 0in 0in 0pt; line-height: normal;">Galileo experience (or equivalent Global Distribution System)</li> </ul> <p style="margin: 0in 0in 0pt; line-height: normal;"><strong><u>Required Qualifications:<br /></u></strong></p> <p style="margin: 0in 0in 0pt; line-height: normal;"><u>Education:</u></p> <ul> <li style="margin: 0in 0in 0pt; line-height: normal;">High school diploma or the equivalent&nbsp;</li> <li style="margin: 0in 0in 0pt; line-height: normal;">Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products</li> </ul> <p style="margin: 0in 0in 0pt; line-height: normal;"><u>Experience:</u></p> <ul> <li style="margin: 0in 0in 0pt; line-height: normal;">At least 2 years professional sales experience (preferably in travel)</li> </ul> <p style="margin: 0in 0in 0pt; line-height: normal;"><u>Knowledge and Skills:</u></p> <ul> <li style="margin: 0in 0in 0pt; line-height: normal;">Ability to aggressively pursue sales through proactive marketing&nbsp;</li> <li style="margin: 0in 0in 0pt; line-height: normal;">Effective skills to build long term customer relationships&nbsp;</li> <li style="margin: 0in 0in 0pt; line-height: normal;">Excellent customer service skills&nbsp;</li> <li style="margin: 0in 0in 0pt; line-height: normal;">Computer and Internet skills</li> <li style="margin: 0in 0in 0pt; line-height: normal;">Ability to manage time in a fast paced environment while maintaining high quality results&nbsp;</li> </ul> <p style="margin: 0in 0in 0pt; line-height: normal;">&nbsp;</p> <p style="margin-top: 0px; margin-bottom: 0px;"><span>Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</span></p> <p style="margin-top: 0px; margin-bottom: 0px;">The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</p> <p style="margin-top: 0px; margin-bottom: 0px;">The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!</p> <p style="margin-top: 0px; margin-bottom: 0px;"><span>The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to 9+ million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.</span></p>