Product Management Analyst II

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Dearborn, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: <div><span style="font-family: Arial;">The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. </span></div>
Responsibilities: <div><span style="font-family: Arial; font-size: medium;">Under minimal supervision and guidance provide product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Handle moderate to complex assignments. Identify issues and opportunities for enhancements. Use knowledge and experience to take a new perspective on existing solutions to resolve complex problems. Assist in developing recommendations for effective business solutions. Present recommendations for improvements to management. </span></div> <div>&nbsp;</div> <div><span style="font-family: Arial; font-size: medium;">Participate in and/or lead portions of projects/processes associated with the implementation of new products, programs, standards and/or procedures. Participate in the development and implementation of rate, rule and policy revisions.</span></div> <div>&nbsp;</div> <div><span style="font-family: Arial; font-size: medium;">Research and analyze industry legislation and maintain up-to-date knowledge of new trends and developments that affect property/casualty insurance products/programs. Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs. </span></div> <div>&nbsp;</div> <div><span style="font-family: Arial; font-size: medium;">May represent the company with vendors, insurance companies and insurance regulatory bodies/club. </span></div> <div>&nbsp;</div> <div><span style="font-family: Arial; font-size: medium;">Act as a resource for less experienced staff.</span></div> <div>&nbsp;</div> <div>&nbsp;</div>
Requirements: <p style="font-weight: 400;"><strong><u><span>Preferred Qualifications:</span></u></strong></p> <p style="font-weight: 400;"><u><span>Education:</span></u></p> <ul style="font-weight: 400;"> <li><span>CPCU, IIA, LOMA, CAS or other insurance-related coursework</span></li> <li><span>MBA</span></li> </ul> <p style="font-weight: 400;"><u><span>Experience:</span></u></p> <ul style="font-weight: 400;"> <li><span>working as an analyst in a product management or product development environment</span></li> <li><span>writing and/or testing detailed requirements</span></li> </ul> <u><span>Knowledge and Skills:</span></u><br /><u><span>Knowledge of:</span></u>&nbsp;<br /> <ul style="font-weight: 400;"> <li><span>regulations, policies and procedures of various state insurance regulatory agencies</span></li> </ul> <p style="line-height: normal; margin-top: 0px; margin-bottom: 0pt;">&nbsp;</p> <p style="line-height: normal; margin-top: 0px; margin-bottom: 0pt;"><u><span><span>Ability to:</span></span></u></p> <ul style="font-weight: 400;"> <li><span>become adept at using InDesign or other similar software</span></li> </ul> <p style="margin-top: 0px; margin-bottom: 0px;"><strong><u><span>Work Environment:</span></u></strong></p> <p style="font-weight: 400;"><span>Work in a temperature-controlled office environment</span></p> <p style="font-weight: 400;"><span><u><strong>Required Qualifications:</strong></u></span></p> <p style="font-weight: 400;"><span>Education:</span></p> <ul style="font-weight: 400;"> <li><span>Bachelor&rsquo;s degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience.</span></li> </ul> <span>Experience:</span><br /> <ul style="font-weight: 400;"> <li><span>using PC software applications: Word, Excel, Access, SAS or Adobe Professional</span></li> </ul> <p style="margin-top: 0px; margin-bottom: 0px;"><strong><strong><u><span><span><span>Experience in at least two of the following:</span></span></span></u></strong></strong></p> <ul style="font-weight: 400;"> <li>researching and developing new property/casualty insurance products</li> <li>developing property/casualty insurance programs, standards, and procedures</li> <li>pricing new/current property/casualty insurance products or statistical work</li> <li>underwriting property/casualty insurance products</li> <li>marketing or sales of property/casualty insurance products</li> <li>adjusting personal and/or commercial lines property/casualty claims</li> </ul> <p style="margin-top: 0px; margin-bottom: 0px;"><span><span>Experience in at least two of the following:</span></span></p> <ul style="margin-top: 0in;"> <li><span>Researching and developing new property/casualty insurance or telematics programs/products</span></li> <li><span>Developing property/casualty insurance or telematics programs, standards and procedures.</span></li> <li><span>Interacting with customers/agents or Sales to understand the need and ensure the product enhancements is aligned&nbsp;</span>with their needs</li> <li><span>Marketing or sales of Property /Casualty insurance or telematics programs.</span></li> <li><span>Working with technology teams and user experience teams in creating and delivering online/mobile capabilities</span></li> </ul> <p style="font-weight: 400;"><span>&nbsp;</span></p> <p style="font-weight: 400;"><span><u><strong>Knowledge and Skills:</strong></u></span></p> <p style="font-weight: 400;"><span><u><strong>Knowledge of:</strong></u></span></p> <ul style="font-weight: 400;"> <li><span>techniques, practices, and theories in product, pricing, statistics or marketing</span></li> <li><span>the role of each department involved in program development and implementation</span></li> <li><span>market and research concepts and techniques</span></li> <li><span>reinsurance principles</span></li> <li><span>ISO or similar rating bureau system</span></li> </ul> <p style="line-height: normal; margin-top: 0px; margin-bottom: 0pt;"><span><strong><u><span>Ability to:</span></u></strong></span></p> <ul style="font-weight: 400;"> <li><span>demonstrate analytical and problem solving skills</span></li> <li><span>plan, organize, gather, analyze and convert data from numerous sources to satisfy reporting requirements and deadlines</span></li> <li><span>conduct and coordinate quantitative and qualitative market research</span></li> <li><span>analyze current products to revise/develop new P&amp;C and membership insurance related programs/coverages</span></li> <li><span>lead initiatives within projects that have multi-functional, multi-divisional, or company-wide impact</span></li> <li><span>assist in developing strategies for market penetration</span></li> <li><span>participate in rate making or policy language analysis and decision-making discussions with product manager</span></li> <li><span>communicate effectively with others in a work environment to include making presentations to various recipients</span></li> <li><span>represent the department on inter-departmental teams</span></li> <li><span><span>serve as a liaison with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities</span></span></li> <li><span><span>train and assist junior analysts</span></span></li> </ul> <p style="margin-top: 0px; margin-bottom: 0px;"><span>The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!</span></p> <p><span>Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</span></p> <p><span>The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</span></p>