HR Generalist IV

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals - and make a difference. Get started by choosing the career that's right for you.

Nashville, TN

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Generalist IV

Overview: <div><strong><u>Work Environment:</u></strong></div> <div>Works in a temperature controlled office environment. &nbsp;Occasional travel (less than 10% of work time) required with exposure to road hazards and temperature extremes.</div>
Responsibilities: <div>Provides the highest level support to management personnel regarding the implementation and administration of various Corporate HR programs. &nbsp;Coordinates and supports multiple HR functions. &nbsp;Acts as project leader for various HR projects. &nbsp;Provides guidance and direction to less senior staff members as necessary to achieve department objectives. &nbsp;Recommends and administers various HR policies and procedures. &nbsp;Assists in administering compensation and benefit functions, including the processing of annual open enrollment information, base salary adjustments, etc. &nbsp; Assists in monitoring Partners in Performance process to ensure the timely completion of tasks. &nbsp;Assists in the testing of PeopleSoft hardware and software as requested.&nbsp;</div> <div>&nbsp;</div> <div>Serves as a resource to HR management, administrative staff and internal customers. &nbsp;Advises management of issues and recommends changes as appropriate. &nbsp;Acts as a liaison between intra-departmental and inter-departmental personnel to investigate inquiries, obtain accurate policy interpretation, and refer employees to content specialists. &nbsp;Develops spreadsheets and other relevant information for usage at presentations to departments, senior management, board of directors and others as directed by Human Resource management.</div> <div>&nbsp;</div> <div>Develops, coordinates and presents informational programs to employee groups and retirees to facilitate better understanding of personnel policies/projects or changes to existing programs such as employment practices, time off procedures, Tax Deferred Savings Plan, dental and medical benefits, wellness programs, etc.</div> <div>&nbsp;</div> <div>Recruits, screens and refers candidates for position openings and selections. &nbsp;Assists management in the counseling and mediation of employee relations issues.</div> <div>&nbsp;</div> <div>Performs other related duties as assigned.</div>
Requirements: <p><strong><u>Preferred Qualifications:</u></strong></p> <p>Knowledge of:</p> <p>ACG Human Resource policies and procedures</p> <p><strong><u>Required Qualifications (these are the minimum requirements to qualify):</u></strong>&nbsp;</p> <p>College coursework in Personnel Management, Business Administration or a related field. &nbsp;Bachelor's degree preferred.</p> <p>Professional experience in a personnel related function such as:</p> <ul> <li>Compensation</li> <li>Employment</li> <li>Equal Employment Opportunity (EEO)</li> <li>Employee relations</li> <li>Employee benefits</li> <li>Salary survey statistical analysis</li> <li>Employee services</li> <li>Business system support&nbsp;</li> </ul> <p>Experience in:</p> <ul> <li>Coordinating and controlling major projects</li> <li>Development of policies, procedures and guidelines</li> <li>Interpreting and administering Human Resource policies and procedures</li> <li>Employee/manager counseling and coaching</li> <li>Analyzing and defining resource and skill requirements fore the purpose of recruiting, screening and interviewing job candidates</li> <li>Statistical analysis</li> <li>Investigating and resolving problems</li> <li>Organization and planning</li> <li>Performance analysis/employee development</li> <li>Utilizing computer software applications (e.g. Word, Excel, Access, Viseo, PowerPoint, etc.)</li> <li>Preparation/delivery of effective oral presentations&nbsp;</li> <li>Decision making</li> </ul> <p>Knowledge of:</p> <ul> <li>Basic statistical analysis</li> <li>Federal and State guidelines related to personnel administration (e.g. Fair Labor Standards act, Title VII of the Civil Rights Act of 1964, Equal Pay Act, EEO and ADA, etc.)</li> <li>Pension, group insurance plans, and/or disability claims administration</li> <li>Governmental regulations pertaining to employee benefits and/or governmental benefits related to illness/injury or disability claims</li> <li>Resolution of benefit coverage issues/complaints</li> <li>Servicing employees by investigating and resolving inquiries/problems</li> <li>Developing and conducting group presentations</li> <li>Analyzing trends in employee inquiries and developing recommendations related to employee servicing</li> </ul> <p>Ability to:</p> <ul> <li>Interpret and apply personnel policies and employee benefit provisions</li> <li>Analyze and solve problems</li> <li>Organize and plan</li> <li>Work under pressure to meet deadlines</li> <li>Communicate effectively with the public and others in a work environment and with the public</li> <li>Safely operate a motor vehicle in order to attend meetings, seminars, etc.</li> <li>Analyze and resolve problems</li> <li>Coordinate multiple projects on a simultaneous basis</li> </ul> <p>Written and oral communication skills to include the preparation and presentation of reports and proposals to all levels of Management. &nbsp;(A sample may be required at the time of interview.)</p> <p>&nbsp;The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. &nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</p>