HR Generalist

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals - and make a difference. Get started by choosing the career that's right for you.

Nashville, TN

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Individual Contributor

Competitive base pay

Overview: <p>Be a part of AAA - A company known for providing best-in-class service to its members when they need help the most.</p> <p>You can make a difference by supporting the employees that make our members feel like family.<br /><br />This is a challenging and rewarding position that requires passion and commitment for the well-being of others.&nbsp;<br /><strong><br />Work Environment:</strong></p> <p>Temperature controlled environment. 10% travel required.</p> <p><strong>As a reward for your compassion and commitment we offer:</strong></p> <ul> <li>Competitive base pay</li> <li>Career advancement potential</li> <li>Medical, vision and dental benefits</li> <li>Matching 401(k) and company funded retirement savings program</li> <li>Paid time off</li> <li>Holiday Pay</li> <li>A complimentary AAA Membership</li> <li>Tuition reimbursement</li> <li>Employee recognition programs</li> <li>Rewarding fast-paced environment</li> </ul>
Responsibilities: <ul> <li>Providing the highest-level customer service and support through coordination of HR functions</li> <li>Providing guidance and direction to achieve department objectives.</li> <li>Recommends and administers various HR Policy and Procedure</li> <li>Advising management on issues and recommends appropriate courses of action</li> <li>Acting as a liaison between intra-departmental and inter-departmental investigation inquiries</li> <li>Leading recruiting efforts</li> </ul>
Requirements: <ul> <li>Demonstrate successful completion of college coursework in Personnel Management, Business Administration or a related field. &nbsp;Bachelor's degree preferred.</li> <li>Successfully manage high-volume recruiting</li> <li>Demonstrate understanding of Equal Employment Opportunity (EEO); Involvement in Diversity and Inclusion projects preferred.</li> <li>Demonstrate ability to effectively respond to employee relations matters and provide guidance to leadership</li> <li>Effectively interpret policies, procedures and guidelines</li> <li>Provide Employee/manager counseling and coaching</li> <li>Participate in investigating and resolving employee and Leadership problems/complaints</li> <li>Ability to organize and planning</li> <li>Experience in utilizing computer software applications to include HRIS software and Microsoft applications (e.g. Word, Excel, Access, Viseo, PowerPoint, etc.)</li> <li>Preparation/delivery of effective oral presentations&nbsp;</li> <li>Ability to make sound decisions independent of manager/supervisor guidance</li> <li>Knowledge of Federal and State guidelines related to personnel administration (e.g. Fair Labor Standards act, Title VII of the Civil Rights Act of 1964, Equal Pay Act, EEO and ADA, etc.)</li> <li>Knowledge of governmental regulations pertaining to benefits related to illness/injury or disability claims (FML/ADA)</li> <li>Work under pressure to meet deadlines</li> <li>Communicate effectively with the public and others in a work environment Analyze and resolve problems</li> <li>Coordinate multiple projects on a simultaneous basis</li> </ul> <br /> <p><strong>Important Note:</strong>&nbsp;The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</p> <p>The Auto Club Group, and all of&nbsp;its affiliated companies,&nbsp;is an equal opportunity/affirmative action employer. &nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</p>