Travel Associate

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Maryville, TN

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

keywords: sales,relationships,culture,travel,passion,teamwork,build,management,technology,accounting,support,sales,experience,travel,medical,environment,education,maintain,hospitality

Individual Contributor

Competitive base pay

Overview: Be a part of AAA - A company known for providing best-in-class service to its members when they need help the most.<br /><br /> <div>You can make a difference by providing service that makes our members and new customers feel like family by:</div> <ul> <li>Providing the highest-level of customer service through engaging with Members and customers and selling travel to their desired vacation destinations from beginning to end while providing them with a memorable vacation experience.</li> <li>Actively pursuing opportunities to establish and strengthen relationships through sales and consultation.</li> <li>Developing new sales opportunities with walk-ins and through outbound client leads, retention efforts and sales and marketing campaigns.</li> </ul> <div><u>&nbsp;</u></div> <div>This is a challenging and rewarding position that requires passion and commitment for providing value to members and customers in order to keep them returning time and again and generating referrals.</div> <br /> <div><strong><span style="font-family: Arial; font-size: small;">Work Environment</span></strong></div> <div><span style="font-family: Arial; font-size: small;">Work in a temperature controlled office environment.&nbsp;</span></div> <div><span style="font-family: Arial; font-size: small;">&nbsp;</span></div> <div><span style="font-family: Arial; font-size: small;">Limited travel to industry seminars, training, shows, events and Continuous Education opportunities.&nbsp;</span></div>
Responsibilities: <div> <div><strong><span style="font-family: Arial; font-size: small;">If you think you are right for this roll, you will need to be able to:</span></strong></div> <div><span style="font-family: Arial; font-size: small;">&nbsp;</span></div> <ul> <li> <div><span style="font-family: Arial; font-size: small;">Display the ability to aggressively pursue sales through proactive marketing.</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Utilize skills to build long term customer relationships.&nbsp;</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Ability to manage time in a fast paced environment while maintaining high quality results</span></div> </li> <li><span style="font-family: Arial; font-size: small;">Utilizes company systems to support the sales process and complete system generated tasks in a timely manner.</span></li> <li> <div><span style="font-family: Arial; font-size: small;">Navigate computer software applications to include Microsoft applications (e.g. Word, Excel, Outlook etc.); experience with Galileo is preferred</span></div> </li> <li><span style="font-family: Arial; font-size: small;">Participate in travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge in order to become &ldquo;the source&rdquo; to clients for all their travel needs.</span></li> <li><span style="font-family: Arial; font-size: small;">Ensure all accounting documents, client files and POC profiles are completed accurately and timely.</span></li> <li><span style="font-family: Arial; font-size: small;">Participate in all trade show functions, and other promotional events as created by Auto Club Group to increase sales and promote travel products.&nbsp;</span></li> </ul> <span style="font-family: Arial; font-size: small;"><span id="requisitionDescriptionInterface.ID1523.row1" class="text" title=""></span><span class="blockpanel"><span class="">&nbsp;</span></span><br /></span></div>
Requirements: &nbsp; <div id="requisitionDescriptionInterface.ID1554.row1" class="inlinepanel" title=""><span class="subtitle">Qualifications</span></div> <span class="blockpanel"><span class="">&nbsp;</span></span> <div><strong><span style="font-family: Arial; font-size: small;">Education</span></strong></div> <ul> <li> <div><span style="font-family: Arial; font-size: small;">High school diploma or the equivalent.&nbsp;</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products.</span></div> <div><u><span style="font-family: Arial; font-size: small;">&nbsp;</span></u></div> <div><strong><span style="font-family: Arial; font-size: small;">Experience</span></strong></div> </li> <li><span style="font-family: Arial; font-size: small;">Proven successful sales experience</span></li> <li> <div><span style="font-family: Arial; font-size: small;">Proven previous customer service experience</span></div> <div><span style="font-family: Arial; font-size: small;">&nbsp;</span></div> <div><strong><span style="font-family: Arial; font-size: small;">Preferred Qualifications</span></strong></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Hospitality industry experience</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Travel sales experience a plus</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Travel school graduate&nbsp;CRM</span></div> </li> </ul> <div style="display: inline !important;"><strong><span style="font-family: Arial; font-size: small;">As a reward for your compassion and commitment we offer:</span></strong></div> <div><strong><span style="font-family: Arial; font-size: small;">&nbsp;</span></strong></div> <ul> <li> <div><span style="font-family: Arial; font-size: small;">Competitive base pay</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Career advancement potential</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Medical, vision and dental benefits</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Matching 401(k) and company funded retirement savings program</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Paid time off</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Holiday Pay</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">A complimentary AAA Membership</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Tuition reimbursement</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Employee recognition programs</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Rewarding fast-paced environment</span></div> </li> </ul> <div><span style="font-family: Arial; font-size: small;">&nbsp;</span></div>