Digital Marketing Lead

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Tampa, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13.5 million members and customers across 13 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. <br />
Responsibilities: <ul> <li>Serves as team lead and provides expertise in the development and execution of the strategic Digital and Traditional (Direct Mail, AAA Living Magazine, Field, Call Center) marketing plans for the Property/Casualty and Life Insurance products/business lines.</li> <li>Interfaces with Business Line and Field partners to develop marketing plans.</li> <li>Identifies and coordinates cross-marketing opportunities with other business lines (Membership, Automotive, Banking, Travel, etc).</li> <li>Develops processes to improve and streamline workflow across the Marketing organization.</li> <li>Provides marketplace insights, monitors trends and identifies market opportunities using advanced data analysis and modeling tools.</li> <li>Leverages content management platform such as Adobe and SalesForce Marketing Cloud to develop, launch and monitor digital campaigns.</li> <li>Play a lead role in designing acquisition and retention journeys to provide best-in-class customer experience.</li> </ul>
Requirements: <p><strong><u><span style="font-family: Arial;">Preferred Qualifications:</span></u></strong></p> <ul> <li><span style="font-family: Calibri; font-size: large;"><span style="font-family: Arial; font-size: medium;">Insurance experience</span></span></li> <li><span style="font-family: Calibri; font-size: large;"><span style="font-family: Arial; font-size: medium;">Marketing campaigns and budget management and execution</span></span></li> <li><span style="font-family: Calibri; font-size: large;"><span style="font-family: Arial; font-size: medium;">Understanding of Omni-channel marketing model - digital, direct mail, agents call center&nbsp;</span></span></li> </ul> <p><span style="font-family: Arial; font-size: medium;">&nbsp;</span></p> <div><span style="font-family: Arial;">&nbsp;</span></div> <div><strong><u><span style="font-family: Arial;">Work Environment:</span></u></strong></div> <p><span style="font-family: Arial;">Works in a temperature-controlled office environment.</span></p> <br /> <div><strong><u><span style="font-family: Arial;">Required Qualifications:</span></u></strong></div> <ul type="disc"> <li><span style="font-family: Arial;">Bachelor degree in Marketing, Advertising, Business Administration or related field.</span></li> </ul> <div><span style="font-family: Arial;">&nbsp;<u><br /></u></span></div> <div><u><span style="font-family: Arial;">Experience:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial;">4+ years developing and advancing digital marketing campaigns and communications strategies.</span></li> <li><span style="font-family: Arial;">4+ years in digital campaign planning</span></li> <li> <p><span style="font-family: Arial;">Developing marketing and customer experience journeys based on triggers, personas and product value propositions</span></p> </li> <li> <p><span style="font-family: Arial;">Developing new approaches to solve business challenges using marketing information</span></p> </li> <li> <p><span style="font-family: Arial;">Monitoring and interpreting market conditions to determine the impact on marketing strategy</span></p> <div><u><span style="font-family: Arial;">&nbsp;</span></u></div> <div><u><span style="font-family: Arial;">Knowledge and Skills:</span></u></div> </li> <li> <p><span style="font-family: Arial;">Insurance industry and products</span></p> </li> <li> <p><span style="font-family: Arial;">Digital marketing platforms such Google Analytics, Adobe or similar, Salesforce Marketing could, etc.</span></p> </li> <li> <p><span style="font-family: Arial;">Digital marketing tactics such as Display, SEM, Social Media, Emails, SEO, DRTV, etc.</span></p> </li> <li> <p><span style="font-family: Arial;">Advanced marketing principles and applications</span></p> </li> <li> <p><span style="font-family: Arial;">Marketing program development</span></p> </li> <li> <p><span style="font-family: Arial;">Primary and secondary research sources</span></p> </li> <li> <p><span style="font-family: Arial;">Market share data sources (e.g., A.M. Best&rsquo;s&nbsp; Market Share Reports)</span></p> </li> <li> <p><span style="font-family: Arial;">Statistical analysis tools and procedures</span></p> </li> <li><span style="font-family: Arial;">Exceptional communication skills, to include presentation skills to internal/external clients and executives</span></li> <li><span style="font-family: Arial;">Problem analysis and decision making</span></li> <li><span style="font-family: Arial;">Organization and planning</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><span style="font-family: Arial;">&nbsp;</span></div> <div> <p><span style="font-family: Arial; font-size: medium;">The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!</span></p> <p><span style="font-family: Arial; font-size: medium;">Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</span></p> <p><span style="font-family: Arial; font-size: medium;">The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.</span></p> </div>