IT Product Manager

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Tampa, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13.5 million members and customers across 13 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. <br />
Responsibilities: The AWS Lead is responsible for overseeing the development, and technology integration, of all customer-facing web-based projects. This role will lead technology teams across all stages of Agile delivery while collaborating with the Club Applications team, Mobile App team, and Marketing. Duties include:<br /> <ul> <li>Lead web-based initiatives on the Amazon Web Services (AWS) platform, and Java</li> <li>Set technical direction for development team, lead the release of core products, and work with team to maintain knowledge management system for development tools and software documentation</li> <li>Proactively assess current processes, identify technology improvements, and develop solutions that meet the short and long term goals of the organization</li> <li>Supervise technical expertise of in-house and external resources</li> <li>Coordinate activities with third party technology partners.</li> <li>Interact with the Customer Experience and Marketing teams</li> <li>Support the AAA Membership, Insurance, Travel, and Banking lines of business</li> <li>Estimate time frames, quality, and quantity of resources required to successfully implement project</li> <li>Troubleshoot functional application issues to determine root cause</li> <li>Independently handle personnel issues, conflict management, define goals that increase knowledge and skills of team, and define team&rsquo;s expectations</li> </ul>
Requirements: Hands on experience with Salesforce Marketing Cloud<br /> Work Environment: Works in a temperature-controlled office environment.<br />Qualifications<br /><br />Required Qualifications: <br /><span style="text-decoration: underline;">Education:</span> <br /> <ul> <li>A Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field or in the alternative a combination of education, certifications and work experience equivalent to a Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field.</li> </ul> <span style="text-decoration: underline;">Experience:</span><br /> <ul> <li>5+ years&rsquo; hands-on experience with Amazon Web Services</li> <li>5+ years&rsquo; hands-on experience with Java, JavaScript, CSS and HTML including cross-browser compatibility</li> <li>Experience leading eCommerce platform integrations with various internal and external systems/services</li> </ul> <br /><span style="text-decoration: underline;">Knowledge and Skills</span>:<br /> <ul> <li>Hands on experience with emerging presentation layer frameworks and patterns such ReactJS, Backbone, AngulaJS, or similar Javascript libraries to design responsive user interfaces</li> <li>REST service development and methodologies</li> <li>Understanding the software development lifecycle in Agile and/or DevOps</li> <li>Strong familiarity with source code control systems (Subversion, GIT)</li> <li>Strong familiarity with common design patterns used in web applications</li> <li>Background in web application development using enterprise grade technologies and frameworks</li> <li>Knowledge of profiling techniques, memory management and performance tuning utilized to result in elegant and fast-loading web experiences</li> <li>Ability to enforce practices like test-driven development, Continuous Integration, and Test Automation</li> <li>Understanding of common web application security best practices</li> <li>Ability to communicate value propositions</li> <li>Ability to convert business requirements into detailed systems design and technical specifications</li> <li>Strong-communication and conflict resolution skills</li> <li>High level of self-motivation and initiative</li> <li>Ability to prioritize multiple work streams and responsibilities simultaneously</li> </ul>