Business Continuity Analyst

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Dearborn, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

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Full-Time

Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. <br />
Responsibilities: <ul> <li><span style="font-family: Arial; font-size: medium;">Conducting Business Continuity and Disaster Recovery (BC/DR) planning, assessment, analysis, reporting, testing, and follow-up for all enterprise stakeholders.</span></li> <li><span style="font-family: Arial; font-size: medium;">Developing BC/DR programs assuring that key business operations can be conducted and resumed in face of or following interruptive events.</span></li> <li><span style="font-family: Arial; font-size: medium;">Developing BC/DR processes and programs that identify and mitigate likely threats or risks to key business operations and resources (people, property, and systems), as well as key internal and external dependencies.</span></li> <li><span style="font-family: Arial; font-size: medium;">Developing policies and procedures that provide consistent and strategic BC/DR direction and oversight for varied programs, and can be audited broadly for compliance.</span></li> <li><span style="font-family: Arial; font-size: medium;">Developing collaborative BC/DR strategies, plans and exercises that continually improve the resiliency of the enterprise.</span></li> <li><span style="font-family: Arial; font-size: medium;">Reporting, presenting and communicating BC/DR issues and recommendations effectively and routinely.</span></li> <li><span style="font-family: Arial; font-size: medium;">Working with BC/DR vendors to leverage third-party resiliency services to augment internal capacities where appropriate.</span></li> <li><span style="font-family: Arial; font-size: medium;">Working with various automated software tools to ensure consistent reporting, compliance with enterprise BC standards and programs,&nbsp; and senior leadership direction.</span></li> </ul>
Requirements: <div><strong><u><span style="font-family: Arial; font-size: medium;">Preferred Qualifications:</span></u></strong></div> <ul> <li><span style="font-family: Arial; font-size: medium;">Related BC/DR certification such as Certified Business Continuity Professional (CBCP).</span></li> <li><span style="font-family: Arial; font-size: medium;">Industry certifications in the areas of Information Security/Systems preferred.</span></li> <li><span style="font-family: Arial; font-size: medium;">Understanding of modern business continuity and/or disaster recovery concepts and best practices. Demonstrated understanding in formulating strategies, alternatives and recommendations.</span></li> <li><span style="font-family: Arial; font-size: medium;">Understanding of crisis operations, risk management and crisis communication.</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to work independently and as part of a team.</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to manage tactical (daily) operations and participate in development of strategic program plans.</span></li> <li><span style="font-family: Arial; font-size: medium;">Results-oriented person with strong delivery focus who can work independently and collaboratively.</span></li> <li><span style="font-family: Arial; font-size: medium;">Strong oral and written communication skills are critical, as well as the ability to think clearly, analyze semi-quantitatively, problem-solve, scope&nbsp;technical/process requirements, and prioritize tasks.</span></li> </ul> <br /> <p><strong><u><span style="font-family: Arial; font-size: medium;">Work Environment</span></u></strong><strong><u><span style="font-family: Arial; font-size: medium;">:</span></u></strong></p> <div><span style="font-family: Arial; font-size: medium;">Works in a temperature-controlled office environment.<br /></span><strong><u><span style="font-family: Arial;">Required Qualifications:</span></u></strong></div> <div><u><span style="font-family: Arial; font-size: medium;">Education:</span></u></div> <ul> <li><span style="font-family: Arial; font-size: medium;">Bachelor's degree in Computer Science, Management Information Science or other related field.</span></li> </ul> <div><u><span style="font-family: Arial; font-size: medium;">Experience:</span></u></div> <ul> <li><span style="font-family: Arial; font-size: medium;">Experience within the business continuity and disaster recovery disciplines that included</span></li> </ul> <p><span style="font-family: Arial; font-size: medium;">3 or more years of experience implementing and managing enterprise BC solutions/programs and/or work experience in information systems support and administration or risk management.</span></p> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span><u><span style="font-family: Arial; font-size: medium;">Knowledge and Skills:</span></u></div> <ul> <li><span style="font-family: Arial; font-size: medium;">Key disaster recovery skills including recovery gap assessments, development of short-term and long-term disaster recovery strategies on a broad-scale (enterprise, multi-business unit or regional), requirements analysis (BIA/RA), policies, frameworks/templates, testing (simulation and tabletop BC/DR), training, and reporting/compliance.</span></li> <li><span style="font-family: Arial; font-size: medium;">Strong attention to detail and accuracy.</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to communicate clearly and concisely, including written, verbal, presentation and interpersonal skills.</span></li> <li><span style="font-family: Arial; font-size: medium;">Familiarity with BC standards (e.g., ISO 22301, FFIEC, etc.)</span></li> <li><span style="font-family: Arial; font-size: medium;">Development and leadership of high impact projects and programs.</span></li> </ul>