IT Product Manager – Banking

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Dearborn, MI

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

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Full-Time

Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13.5 million members and customers across 13 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. <br />
Responsibilities: <p><span style="font-family: Arial; font-size: medium;">The IT Product Manager &ndash; Bank Applications oversees all design, development and implementation efforts for applications supporting ACG Bank.&nbsp; This position is focused on driving strategy, messaging, and positioning, of these critical applications.</span></p> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Drive Bank Application development from conceptualization through launch &ndash; creating actionable plans, work streams and tactics, and execute on those in support of new product launches.</span></li> <li><span style="font-family: Arial; font-size: medium;">Collaborate with technology teams, UX, and business development partners to determine what features to move forward and in what priority order.</span></li> <li><span style="font-family: Arial; font-size: medium;">Ensure business and technical stakeholder needs are aligned by driving mindful discussions that lead to crisp decisions.</span></li> <li><span style="font-family: Arial; font-size: medium;">Write market, functional and system requirements documents and ensure clear communication and coordination of requirements to business and development teams.</span></li> <li><span style="font-family: Arial; font-size: medium;">Create plans that have clear, measurable success criteria.</span></li> <li><span style="font-family: Arial; font-size: medium;">Manage the execution of initiatives from idea through launch, while setting and managing the right expectations with all relevant stakeholders.</span></li> <li><span style="font-family: Arial; font-size: medium;">Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.</span></li> <li><span style="font-family: Arial; font-size: medium;">Partner with UX and UX Research to define&nbsp;</span><span style="font-family: Arial; font-size: medium;">member journeys for member segments</span><span style="font-family: Arial; font-size: medium;">.</span></li> <li><span style="font-family: Arial; font-size: medium;">Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organization objectives.</span></li> <li> <div><span style="font-family: Arial; font-size: medium;">Conduct product development sprints following Agile methodology</span></div> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Responsible for all service delivery activities for Bank Applications</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Be single point of contact with IT Operations teams, ensuring adherence to all service level agreements (SLAs)</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Specify market requirements for current and future products by conducting market research supported by on-going discussions with internal and external teams.</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Drive and define launch plans/product roadmaps, goals and success metrics.</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Define product releases working in collaboration with engineering/application development counterparts.</span></p> </li> </ul> <div> <p><u><span style="font-family: Arial; font-size: medium;">&nbsp;</span></u></p> </div> <u><span style="font-family: Arial; font-size: medium;">Supervisory Responsibilities:</span></u> <p><span style="font-family: Arial; font-size: medium;">Directly and indirectly, will lead a team of developers, testers and support staff</span></p>
Requirements: <strong style="font-weight: inherit;"><u style="font-style: inherit; font-weight: inherit;">Preferred Qualifications:</u></strong> <ul style="font-weight: 300;"> <li style="font-style: inherit;">Experience with financial systems (preferably payment and retail banking systems)</li> <li style="font-style: inherit;">Experience with digital retail banking technologies</li> <li style="font-style: inherit;"><span style="font-style: inherit; font-weight: inherit;">Experience with implementing core banking software solutions and conversions</span></li> <li style="font-style: inherit;"><span style="font-style: inherit; font-weight: inherit;">Experience with operations of banking systems and sub components including core, integrations, digital, regulatory and data</span></li> <li style="font-style: inherit;"><span style="font-style: inherit; font-weight: inherit;">Experience leading projects comprising cross-functional teams, distributed across multiple locations</span></li> <li style="font-style: inherit;"><span style="font-style: inherit; font-weight: inherit;">Experience working in or with a shared services organization will be a plus</span></li> </ul> <br /> <div><strong><u><span style="font-family: Arial;">Required Qualifications:</span></u></strong></div> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><u><span style="font-family: Arial; font-size: medium;">Education:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">A Bachelor&rsquo;s degree in Computer Science, Computer Information Systems, Information Technology, Business Administration or a related field or in the alternative a combination of education,&nbsp; certifications and work experience equivalent to a Bachelor&rsquo;s degree in&nbsp;Computer Science, Computer Information Systems, Information Technology, Business Administration or a related field</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;<u><br /></u></span></div> <div><u><span style="font-family: Arial; font-size: medium;">Experience:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">3+ years&rsquo; experience in the following:</span> <ul> <li> <p><span style="font-family: Arial; font-size: medium;">Planning, implementation and maintenance of Bank Apps utilizing agile methodology</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Banking Core application such as FIS</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Digital origination platforms for deposit and loans</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Hiring and leading project team comprised of developers, testers and operations support staff</span></p> </li> </ul> </li> <li><span style="font-family: Arial; font-size: medium;">Strong experience in product ownership</span></li> <li><span style="font-family: Arial; font-size: medium;">Experience in leading core platform conversion projects</span></li> </ul> <div><u><span style="font-family: Arial; font-size: medium;">&nbsp;</span></u></div> <div><u><span style="font-family: Arial; font-size: medium;">Knowledge and Skills:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Sound business &amp; strategy judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position.</span></li> <li><span style="font-family: Arial; font-size: medium;">Must have exceptional communication skills including the ability to present and convey ideas to business and leadership stakeholders.</span></li> <li> <div><span style="font-family: Arial; font-size: medium;">Ability to communicate value propositions</span></div> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Ability to convert business requirements into detailed systems design and technical specifications</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Strong-communication and conflict resolution skills</span></p> </li> <li> <div><span style="font-family: Arial; font-size: medium;">High level of self-motivation and initiative</span></div> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Ability to prioritize multiple work streams and responsibilities simultaneously</span></p> </li> <li> <div><span style="font-family: Arial; font-size: medium;">Awareness of regulatory requirements</span></div> </li> </ul>