Facility Manager – Car Care Plus

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Atlanta, GA

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

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Full-Time

Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) is looking for talented individuals to join our Car Care Plus Centers. Here&rsquo;s what we offer:<br /><br />&bull; Competitive Pay<br />&bull; No Sundays or evenings<br />&bull; Competitive Paid Time Off (PTO)<br />&bull; Closed with pay on most major holidays<br />&bull; Paid Training<br />&bull; Great work environment<br />&bull; Competitive Benefits to include medical, dental and vision<br />&bull; Top rated equipment<br />&bull; Most locations air-conditioned
Responsibilities: <p><span style="font-family: Arial; font-size: medium;">This position oversees the overall operation and growth of a Car Care Center facility. Includes managing, leading and coordinating the facility staff and their functions to ensure stellar customer service, overseeing work schedules and meeting service and budgetary goals related to automotive repairs and related service to customers.</span></p> <p><span style="font-family: Arial; font-size: medium;"><br />Operates the Car Care Center facility, overseeing the overall profitable operation and growth of the shop and ensuring smooth operation at all times. Includes achieving service and budgetary goals related to automotive repairs and related service to customers.</span></p> <p><span style="font-family: Arial; font-size: medium;">&nbsp;<br />&bull; Manages, maintains and builds quality customer relationships.<br />&bull; Maintains personal and store sales standards as set by management<br />&bull; Oversees Facility staff. Includes coordinating the recruiting and selection of candidates and recommending compensation changes, promotions, demotions and termination decisions.<br />&bull; Schedules staff and self to ensure smooth operation and appropriate staffing levels at all times.<br />&bull; Trains Employees and evaluates their performance. Makes decisions regarding performance issues, in accordance with Company policies and procedures. Responds to Employee issues and concerns.<br />&bull; Provides input into overall location scheduling to ensure the appropriate number of Technicians is designated to accommodate workload; determines which Employees will work which days and shifts.<br />&bull; Light to moderate travel (10% to 25%) is expected once the branch is open and established.<br /><br /><u><strong>Supervisory Responsibilities:</strong></u><br />Supervises Service Advisor, Senior Service Advisor and all Service Technicians</span></p>
Requirements: <strong><u>Preferred Qualifications:</u></strong><br />&bull; Bachelor&rsquo;s Degree preferred.<br /><br /><strong><u>Work Environment:</u></strong><br />Exposure to loud noises and odors intermittently in the shop environment. Limited travel required.<br /><br /><strong><u>Required Qualifications:</u></strong><br /><br /><u>Education:</u><br />&bull; High School diploma, GED or equivalent successful business experience<br />&bull; Must possess valid driver&rsquo;s license<br /><br /><u>Experience:</u><br />&bull; 3 or more years working with auto/truck systems and technical resources that included supervisory or management and project management experience.<br /><br /><u>Knowledge and Skills:</u><br />&bull; Knowledge of equipment and tool operation and diagnostic/repair procedures.<br />&bull; Sales skills and ability to make appropriate service recommendations<br />&bull; Good verbal and written communication skills.<br />&bull; Ability to lead, train and mentor others in their work.<br />&bull; Solid PC skills to enter data accurately and quickly.<br />&bull; Ability to problem-solve in an efficient and effective manner.<br />&bull; Ability to manage a variety of projects using available tools and business knowledge.