Retail Home Loan Originator

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

St. Petersburg, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.&nbsp;<br /><br /> <div><strong><u>Work Environment:</u></strong></div> <div>Work in a temperature-controlled office environment.&nbsp; Willingness and ability to assist customers and work irregular hours, weekend and holidays.&nbsp; Some travel is required to allow outside sales activity with exposure to road hazards and temperature extremes.</div> <br />The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!
Responsibilities: <p>Serve as a Bank and home lending representative within a call center or company insurance, travel and membership branches.&nbsp; Originate new residential mortgage loans and home equity business and sell ACT/Bank home loan products to meet established loan quality and production goals.&nbsp; Respond and contact prospective clients to originate loans and solicit new business and retain existing business. &nbsp;Respond to customer inquiries and referrals within a Call Center environment that are generated from AAA marketing and from other AAA Bank business channels.&nbsp; The Retail Home Loan Originator may also develop, identify and maintain a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities.&nbsp; Promote and cross-sell AAA Bank and non-bank products and services as applicable.</p> <p>Ensure exceptional customer service by responding to customer inquiries and communication protocols within established SLAs,&nbsp; maintaining a thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and adhering to HMDA requirements.</p> <div>&nbsp;</div> <p>Note: This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 for Federal Charter organizations and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.</p>
Requirements: <p><strong><u>Preferred Qualifications:</u></strong></p> <div><u>Education:</u></div> <ul type="disc"> <li>Bachelor&rsquo;s degree in Business, Finance or a related fields</li> <li>Four years progressive financial experience with three years of mortgage experience</li> <li>Experience with loan origination systems, with an emphasis on Encompass.</li> </ul> <p>&nbsp;<u>Experience:</u></p> <p>Familiarity with Encompass software<br /><br /></p> <p><strong><u>Required Qualifications:</u></strong></p> <p><u>Education:</u></p> <div><u></u> <div>&nbsp;</div> <u></u> <ul> <li> <div>High School diploma or equivalent</div> </li> <li> <p>Knowledge of residential mortgage loan origination or related mortgage experience</p> <div>&nbsp;</div> <div>&nbsp;</div> <div><u>Experience:</u></div> </li> <li> <p>Home lenders/originators or residential mortgage process and operations</p> </li> <li> <p>Internal and/or external prospecting, generating leads and closing business</p> </li> <li> <p>Utilizing laptop technology including accessing rate, credit and loan status information</p> <div>&nbsp;</div> <div><u>Knowledge and Skills:</u></div> <div>&nbsp;</div> <div><u>Knowledge of:</u></div> </li> <li> <p>Various loan programs such as Agency conforming, VA, FHA, Heloc</p> </li> <li> <p>Mortgage origination and customer service processes</p> </li> <li> <p>Mortgage processing, underwriting and closing procedures</p> </li> <li> <p>Conventional, portfolio and government lending guidelines</p> </li> <li> <p>Federal and state specific regulations governing real estate lending</p> <div>&nbsp;</div> <p><u>Ability to:</u></p> </li> <li> <p>Analyze and comprehend complex financial data and provide financial alternatives</p> </li> <li> <p>Understand MS applications and database management</p> </li> <li> <p>Develop and adhere to mortgage loan processing procedures</p> </li> <li> <p>Organize, prioritize and perform multiple tasks simultaneously</p> </li> <li> <div>Qualify for NMLS license/registration</div> </li> <li> <p>Effectively establish and manage a large mortgage loan pipeline</p> </li> <li> <p>Maintain compliance with the S.A.F.E. Mortgage Licensing Act and all related</p> <div>regulations</div> </li> <li> <p>Demonstrate&nbsp;excellent written and verbal communication skills</p> </li> </ul> </div>