Service Technician A

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Vernon Hills, IL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

keywords: about acg,compensation,work environment,maintenance,manage,training,knowledge,license,education,organization,leadership,experience

Full-Time

Competitive Compensation and Benefits Package

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13.5 million members and customers across&nbsp;13 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.&nbsp;<br /><br /> <p><span style="font-family: Arial; font-size: medium;">The Auto Club Group (ACG) is looking for talented individuals to join our Car Care Plus Centers.&nbsp; Here&rsquo;s what we offer:</span></p> <ul> <li> <div><span style="font-family: Arial; font-size: medium;">Competitive Pay</span></div> </li> <li> <p><span style="font-family: Arial; font-size: medium;">No Sundays or evenings</span></p> </li> <li> <div><span style="font-family: Arial; font-size: medium;">Competitive Paid Time Off (PTO)</span></div> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Closed with pay on most major holidays</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Paid Training</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Great work environment</span></p> </li> <li> <div><span style="font-family: Arial; font-size: medium;">Competitive Benefits to include medical, dental and vision</span></div> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Top rated equipment</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Most locations air-conditioned</span></p> </li> </ul> <br /> <p><strong><u><span style="font-family: Arial; font-size: medium;">Work Environment:</span></u></strong></p> <p><span style="font-family: Arial; font-size: medium;">May experience loud noises and odors intermittently in the shop environment.&nbsp;<br />Must have own tools appropriate for&nbsp;skill level for use in the Center&nbsp;</span></p> The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance,&nbsp; 401(k), generous time off, a complimentary AAA Membership and much more!
Responsibilities: <p><span style="font-family: Arial; font-size: medium;">Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant.&nbsp;</span></p> <ul> <li> <p><span style="font-family: Arial; font-size: medium;">In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which Technician is trained. Responsible for all types and levels of repairs, adjustments and maintenance work accepted in the Center (including but not limited to light engine repair, electrical diagnoses and repair, light automatic transmission work). Works with, and trains lower level Technicians.</span></p> </li> <li> <p><span style="font-family: Arial; font-size: medium;">Drives vehicles into service bay, prepares them for and completes inspections.</span></p> </li> <li><span style="font-family: Arial; font-size: medium;">Test drives vehicles and prepares vehicle for delivery to customer.</span></li> <li><span style="font-family: Arial; font-size: medium;">Maintains cleanliness of shop and work areas, performs other duties as necessary.</span></li> </ul>
Requirements: <div><strong><u><span style="font-family: Arial; font-size: medium;">Preferred&nbsp;Qualifications:</span></u></strong></div> <ul> <li> <p><span style="font-family: Arial; font-size: medium;">ASE certification L1-Advanced Engine Performance Specialist is preferred&nbsp;</span></p> </li> <li> <div><span style="font-family: Arial; font-size: medium;">State inspection certificate&nbsp;</span></div> </li> </ul> <br /> <p><span style="font-family: Arial; font-size: medium;"><strong><u>Required Qualifications:</u></strong></span></p> <p>&nbsp;</p> <div><span style="font-family: Arial; font-size: medium;">Education:&nbsp;&nbsp;</span></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">High School diploma, GED or Technical school graduate/certification&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Must possess 8 ASE Certifications with Master Technician (A1 &ndash; A8) designation or the equivalent combination of Technician certifications and ASE certifications. (ASE certification A9-Light Vehicle Diesel Engines is acceptable alternative to A2/A3 certifications.)&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Must possess a valid driver&rsquo;s license&nbsp;</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><span style="font-family: Arial; font-size: medium;">Experience:&nbsp;&nbsp;</span></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">5 to 10 years of experience repairing autos and/or&nbsp;trucks at dealership or an automotive center&nbsp;</span></li> </ul> <p><span style="font-family: Arial; font-size: medium;">&nbsp;Knowledge and Skills:&nbsp;&nbsp;</span></p> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to consistently provide exceptional customer service and improve customer service score&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to prioritize and deliver work on time&nbsp;</span></li> <li><span style="font-family: Arial; font-size: medium;">Have the ability to mentor and train lower level Technicians to develop these Technicians and help them be successful&nbsp;</span></li> </ul>