Customer Service Representative

Be a part of AAA - a company known for providing best-in-class service to its members when they need help the most! There is nothing like the feeling of providing safety, security and peace of mind to members when they call for emergency roadside assistance. You can make a difference by helping our members during stressful situations.

Omaha, NE

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

keywords: passion,call center,solutions,technology,customer service,training

Individual Contributor

$13/hr to start

Overview: <p>This is a challenging and rewarding position that requires passion and commitment to the well-being of others.</p>
Responsibilities: <ul> <li>Responding to emergency road service requests in a call center environment</li> <li>Listening to members and identifying their problem</li> <li>Performing geographical location spotting and data entry</li> <li>Seeking a solution to get the member back on the road</li> <li>Navigate through a P.C. and multiple applications</li> <li>Provide a high level of customer service in a professional environment</li> </ul>
Requirements: <ul> <li>Full-time paid Training (6 Weeks)</li> <li>Beginning July 18, 2016</li> <li>Monday through Friday from&nbsp; 12:00 pm &ndash; 8:30 pm</li> </ul>