Human Resources Generalist III

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

United States, FL, Heathrow

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

keywords: compensation,travel,management,administration,quality assurance,support,professional,experience,education,knowledge,human resources,compliance

Individual Contributor

Competitive Compensation and Benefits Package

Overview: Description<br />The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.&nbsp;<br /><br />The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!
Responsibilities: <p><strong><u>Primary Duties and Responsibilities (details of the basic job functions):</u></strong></p> <div>&nbsp;</div> <p>Provides support in functional areas of HR including, but not limited to recruitment and employment, employee relations, compensation, benefit administration and special projects.&nbsp; Acts as a liaison between intra-departmental and inter-departmental personnel to investigate inquiries, obtain accurate policy interpretation, and refer employees to content specialists.</p> <p>Monitors the implementation and administration of various corporate HR programs for assigned location. Assures compliance with state and federal legislation.&nbsp; Implements and administers major enhancements and/or revisions to the employee benefits programs.&nbsp;&nbsp; Notifies management personnel regarding issues and concerns relative to HR functions.&nbsp;&nbsp; Develops, coordinates and presents informational programs to employee groups and retirees.&nbsp; Researches and develops improved methods of services and communication for employees.</p> <div>&nbsp;</div> <p>Assists in the installation and testing of PeopleSoft hardware and software upgrades as requested.</p> <div>&nbsp;</div> <p>Develops spreadsheets and other relevant information for usage at presentations to departments, senior management, board of directors and others as directed by Human Resource management.</p>
Requirements: <div id="requisitionDescriptionInterface.ID1470.row1" class="contentlinepanel" title=""> <p><strong><u>Preferred Qualifications:</u></strong></p> <div>&nbsp;</div> <div>Experience with:</div> <ul> <li>Utilizing Human Resources PeopleSoft&nbsp; applications</li> </ul> <div>&nbsp;</div> <div>Knowledge of:</div> <ul> <li>ACG Human Resource policies and procedures</li> </ul> <div>&nbsp;</div> <div><strong><u>Work Environment</u></strong></div> <p>Works in a temperature controlled office environment.&nbsp; Occasional travel (less than 10% of work time) required with exposure to road hazards and temperature extremes.</p> <span class="blockpanel"><span class="">&nbsp;</span></span></div> <div id="requisitionDescriptionInterface.ID1528.row1" class="contentlinepanel" title=""> <div id="requisitionDescriptionInterface.ID1544.row1" class="inlinepanel" title=""><span class="subtitle">Qualifications</span></div> <span class="blockpanel"><span class="">&nbsp;</span></span> <p><strong><u>Required Qualifications (these are the minimum requirements to qualify):</u></strong></p> <div>&nbsp;</div> <p>College coursework in Business Administration or a related field.&nbsp; Bachelor's degree preferred.</p> <div>&nbsp;</div> <p>Extensive experience in a personnel related function such as:</p> <ul> <li>Compensation</li> <li>Employment</li> <li>Employee relations</li> <li>Employee benefits</li> <li>Employee services</li> <li>Business system support<span style="font-size: medium;">&nbsp;</span></li> </ul> <p>Experience in:</p> <ul> <li>Coordinating and controlling major projects</li> <li>Development of policies, procedures and guidelines</li> <li>Decision making</li> <li>Administration of benefit programs</li> <li>Resolution of benefit coverage issues/complaints</li> <li>Governmental regulations pertaining to employee benefits and/or governmental benefits related to illness/injury or disability claims</li> <li>Utilizing software applications (e.g. Word, Excel, Powerpoint, Access, etc.)</li> </ul> <div>&nbsp;</div> <p>Knowledge of:</p> <ul> <li>Basic statistical analysis</li> <li>Equal pay act</li> <li>Title VII of the Civil Rights Act of 1964</li> <li>Statistical report preparation</li> <li>Pension, group insurance plans and/or disability claims administration</li> <li>Employee selection procedures, performance appraisal methods, and federal guidelines<span style="font-size: medium;">&nbsp;</span></li> </ul> <p>Ability to:</p> <ul> <li>Provide work direction and guidance</li> <li>Interpret and apply human resource policies and employee benefit provisions</li> <li>Analyze and solve problems</li> <li>Organize and plan</li> <li>Work under pressure to meet deadlines</li> <li>Communicate effectively with the public and others in a work environment</li> <li>Safely operate a motor vehicle in order to attend meetings, seminars, etc.</li> <li>Analyze and resolve problems</li> <li>Coordinate multiple projects on a simultaneous basis<span style="font-size: medium;">&nbsp;</span></li> </ul> <div>&nbsp;</div> <p>Strong problem solving, analytical and organizational skills.</p> <div>&nbsp;</div> <div>Strong interpersonal skills.</div> <div>&nbsp;</div> <div>Willingness to occasionally work irregular hours.</div> <div>&nbsp;</div> <p>Written and oral communication skills to include the preparation and presentation of reports and proposals.&nbsp; (A sample may be required at the time of interview.)</p> </div>