Product Management Analyst - Insurance

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you

Tampa, FL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Individual Contributor

Competitive compensation and benefits packages

Overview: The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. <br /><br />The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!<br /><br /> <div><strong><span style="font-family: Arial;">Work Environment:&nbsp;</span></strong><span style="font-family: Arial;">Works in a temperature-controlled office environment.</span></div>
Responsibilities: <div><span style="font-family: Arial;">Responsible for monitoring and analyzing designated product, pricing, marketing, areas of a business unit/product in order to identify issues and opportunities. Gathers, analyzes and interprets product, and marketing data in order to make recommendations for effective business solutions. Provides support to product management for a limited product size/scope.&nbsp; Develops solutions and gains commitment from management to take action in regard to pricing actions including base rates, product coverage, field impact, etc.&nbsp;</span></div> <div><span style="font-family: Arial;">&nbsp;</span></div> <div><span style="font-family: Arial;">Provides support to management in the implementation of new products, programs, standards and/or procedures.&nbsp; Provides primary resource support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Maintains specific knowledge base to provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs. Recommends actions/initiatives based on analyses provided and approved by the product manager.&nbsp; May represent ACG before vendors, insurance companies, insurance regulatory bodies/club.</span></div> <div><span style="font-family: Arial;">&nbsp;</span></div> <div><span style="font-family: Arial;">Produce and distribute management information reports on a daily, weekly, monthly, and quarterly basis. Conduct analyses to promote the growth and profitability of insurance products. Support affiliated and independent agency incentive development, maintenance, and analysis. Support affiliated and independent agency marketing development, maintenance, and analysis. Support affiliated and independent agency competitive analysis - competitor marketing initiatives, incentives, and pricing structures. Fulfill ad hoc data requests in support of business objectives. Conduct independent research related to the property and casualty insurance market and make recommendations to management. Provide first call support for premium questions from Operations/Underwriting/Insurance Technology Services. Prepare, collate, and submit data calls. Serve as a liaison to other business units with regard to product, pricing, or marketing responsibilities.&nbsp; </span></div>
Requirements: <ul> <li> <div><span style="font-family: Arial;">Bachelor&rsquo;s Degree in Mathematics, Statistics, Actuarial Science, Risk Management Insurance, Finance, Business Administration, Computer Science, or related field</span></div> </li> <li> <div><span style="font-family: Arial;">Experience working as an analyst in product management environment</span></div> </li> <li> <div><span style="font-family: Arial;">Experience in analyzing/developing/enhancing personal lines property/casualty products</span></div> </li> <li> <div><span style="font-family: Arial;">Critical thinking and problem-solving skills</span></div> </li> <li> <div><span style="font-family: Arial;">Excellent written and oral communication and editing skills to include preparation of proposals, reports, presentations, and technical writing (writing sample may be required at time of interview)</span></div> </li> <li> <div><span style="font-family: Arial;">Ability to multitask, prioritize, and manage time to meet competing project deadlines</span></div> </li> <li> <div><span style="font-family: Arial;">Ability to work independently and collaboratively with others</span></div> </li> <li> <div><span style="font-family: Arial;">Data analysis</span></div> </li> <li> <div><span style="font-family: Arial;">Software applications (e.g. Excel, Word, PowerPoint, Access, etc.)</span></div> </li> <li> <div><span style="font-family: Arial;">Programming (e.g. SQL, VBA, SAS, etc.)</span></div> </li> <li> <div><span style="font-family: Arial;">Professional insurance related coursework (CPCU, AINS, AAI, Actuarial Science, etc.)</span></div> </li> <li> <div><span style="font-family: Arial;">Knowledge of Property &amp; Casualty insurance industry and products</span></div> </li> </ul> <div>&nbsp; <div><u><span style="font-family: Arial;">Education (include minimum education and any licensing/certifications):</span></u></div> <div><span style="font-family: Arial;">Bachelor&rsquo;s degree in a club/insurance-related technical specialty (marketing, finance, math) with strong related business experience or college coursework and equivalent work experience.</span></div> <div><span style="font-family: Arial;">&nbsp;</span><span style="font-family: Arial;">&nbsp;</span></div> <div><u><span style="font-family: Arial;">Knowledge and Skills:</span></u></div> <div><span style="font-family: Arial;">Demonstrated competency in all of the following:</span></div> <ul> <li> <div><span style="font-family: Arial;">Techniques, practices, and theories in product, pricing, statistics and marketing</span></div> </li> <li> <div><span style="font-family: Arial;">Problem-solving, statistical and analytical skills</span></div> </li> <li> <div><span style="font-family: Arial;">Serving as a liaison with operations, claims, corporate functions and product managers with regard to their product, pricing, or marketing responsibilities</span></div> </li> <li> <div><span style="font-family: Arial;">Adept at using PC software applications including Excel, Access, and SAS</span></div> </li> </ul> <p><span style="font-family: Arial;">Ability to:</span></p> <ul> <li> <div><span style="font-family: Arial;">Communicate effectively with others in a work environment</span></div> </li> <li> <div><span style="font-family: Arial;">Deliver oral and written presentations to other departments</span></div> </li> <li> <div><span style="font-family: Arial;">Represent the department on inter-departmental teams</span></div> </li> <li> <div><span style="font-family: Arial;">Conduct quantitative and qualitative market research</span></div> </li> <li> <div><span style="font-family: Arial;">Participate in rate making analysis and decision-making discussions with product manager</span></div> </li> <li> <div><span style="font-family: Arial;">Lead initiatives with a multi-functional, multi-divisional, or company-wide impact</span></div> </li> <li> <div><span style="font-family: Arial;">Assist in developing strategies for market penetration</span></div> </li> <li> <div><span style="font-family: Arial;">Train and mentor junior analysts</span></div> </li> </ul> <br /><strong>Important Note:</strong>&nbsp;The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</div>