Sales Support Specialist II

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals - and make a difference. Get started by choosing the career that's right for you.

Brentwood, TN

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA. http://michigan.aaa.com/

keywords: marketing,work environment,analysis,travel,training,maintain,advertising,support,research,education,experience,communication,marketing,teamwork,organization,technology,analysis,travel,research

Individual Contributor

Overview: Coordinate Branch/Agency events and local marketing activities.&nbsp;<br /><br />Analyze and maintain various reports (e.g. sales volumes, retention results, commission, local incentives, revenue, co-op expense tracking, NPS qualitative data, etc.) for management review.&nbsp;&nbsp;<br /><br /> <p><strong><u><span style="font-family: Arial; font-size: medium;">Work Environment:&nbsp;</span></u></strong><span style="font-family: arial;"><span style="font-size: medium;">Work in a temperature-controlled office environment.&nbsp; Frequent travel (approximately 50% of work time) required with exposure to road hazards and temperature extremes.</span></span></p>
Responsibilities: Provide and/or coordinate training and education to Branch/Independent Agencies/MEEMIC/Fremont staff regarding promotions, local Show Your Card &amp; Save (SYC&amp;S), new products and/or services and support programs.&nbsp; Coordinate and maintain various field sales projects to ensure the achievement of regional and corporate goals.&nbsp; Research issues and responds to inquiries, providing management with a consistent approach across regions. Provide guidance and/or training to new staff members/field personnel regarding ACG products, services and/or systems.&nbsp;<br /><br />Assist&nbsp; management and senior staff with the development/maintenance of program/department budgets for management review, providing expense analysis and problem resolution.&nbsp; May monitor adherence to local sponsorship advertising agreements and keep management updated on promotions, events and advertising activities in field locations.&nbsp;
Requirements: <p><strong><u><span style="font-family: Arial; font-size: medium;">Preferred Qualifications</span></u></strong><strong><u><span style="font-family: Arial; font-size: medium;">:</span></u></strong></p> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><u><span style="font-family: Arial; font-size: medium;">Education:</span></u></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: medium;">Bachelor degree in related field</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><u><span style="font-family: Arial; font-size: medium;">Experience:</span></u></div> <ul> <li><span style="font-family: Arial; font-size: medium;">Active participation in civic or community organizations.</span></li> </ul> <p><strong><u><span style="font-family: Arial;">Required Qualifications (these are the minimum requirements to qualify):</span></u></strong></p> <p><u><span style="font-family: Arial; font-size: medium;">Education (include minimum education and any licensing/certifications):</span></u></p> <ul> <li><span style="font-family: Arial; font-size: medium;">High School Diploma or equivalent.</span></li> <li><span style="font-family: Arial; font-size: medium;">College coursework in Business Administration, Marketing, Advertising or extensive&nbsp; experience a related field.&nbsp;</span></li> </ul> <div>&nbsp;</div> <div><u><span style="font-family: Arial; font-size: medium;">Experience:</span></u></div> <ul> <li><span style="font-family: Arial; font-size: medium;">Analyzing and resolving problems</span></li> <li><span style="font-family: Arial; font-size: medium;">PC software applications (e.g. Excel, Access, MS Project, Word, etc.)</span></li> <li><span style="font-family: Arial; font-size: medium;">Researching, identifying and resolving business problems</span></li> <li><span style="font-family: Arial; font-size: medium;">Project team member</span></li> <li><span style="font-family: Arial; font-size: medium;">Conducting and evaluating training programs for adult learners using a variety of media or instructional delivery methodologies</span></li> <li><span style="font-family: Arial; font-size: medium;">Working with various ACG products/services (e.g. memberships, travel packages, insurance, etc.</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><u><span style="font-family: Arial; font-size: medium;">Knowledge and Skills:</span></u></div> <div>&nbsp;</div> <div><span style="font-family: Arial; font-size: medium;">Knowledge of:</span></div> <ul> <li><span style="font-family: Arial; font-size: medium;">Business and industry trends</span></li> <li><span style="font-family: Arial; font-size: medium;">Company contracts relative to area of responsibility</span></li> <li><span style="font-family: Arial; font-size: medium;">Marketing affinity or partnership programs</span></li> </ul> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div> <div><span style="font-family: Arial; font-size: medium;">Ability to:</span></div> <ul> <li><span style="font-family: Arial; font-size: medium;">Communicate effectively with others in a work environment and with the public</span></li> <li><span style="font-family: Arial; font-size: medium;">Organize and plan</span></li> <li><span style="font-family: Arial; font-size: medium;">Safely operate a motor vehicle</span></li> <li><span style="font-family: Arial; font-size: medium;">Demonstrate effective written communication skills to include report and proposal presentation (a writing sample may be required at time of interview.)</span></li> </ul> <br /> <div><span style="font-family: Arial; font-size: medium;">&nbsp;</span></div>