Service Technician B

<p>A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals - and make a difference. Get started by choosing the career that's right for you.</p>

Naperville, IL

The Auto Club Group

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services. Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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Individual Contributor

Competitive Compensation and Benefits Package

Overview: <p>The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.<br /><br /><strong><u>Work Environment:<br /></u></strong>May experience loud noises and odors intermittently in the shop environment.<br />Must have own tools appropriate for their skill level for use in the Center.<br /><br />The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!</p>
Responsibilities: <ul> <li>Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained.&nbsp;&nbsp; Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant.</li> <li>In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which Technician is trained. (Performs all Service Technician C duties plus front-end and brake work and similar level activities.)</li> <li>Drives vehicles into service bay, prepares them for and completes inspections.</li> <li>Test drives vehicles and prepares vehicle for delivery to customer.</li> <li>Maintains cleanliness of shop and work areas, performs other duties as necessary.&nbsp;</li> </ul>
Requirements: <p><strong><u>Preferred Qualifications:</u></strong></p> <ul> <li>ASE certifications (or their equivalent): A1-Engine Repair, A4-Suspension &amp; Steering,</li> <li>A5-Brakes, A7-Heating &amp; Air Conditioning</li> <li>State inspection certificate</li> </ul> <p><strong><u>Required Qualifications (these are the minimum requirements to qualify):</u></strong></p> <p><u>Education (include minimum education and any licensing/certifications):</u></p> <ul> <li>High School diploma, GED or Technical school graduate, certification</li> <li>Must possess, and maintain, 4 ASE certifications (or their equivalents)</li> <li>Must possess valid driver's license</li> </ul> <p><u>Experience:</u></p> <ul> <li>3 to 7 years of experience repairing autos and trucks at dealership or automotive centers that provided knowledge of automotive and/or truck systems, tools and technical resources.</li> </ul> <p><u>Knowledge and Skills:</u></p> <ul> <li>Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles.</li> <li>Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.</li> <li>Ability to consistently provide exceptional customer service and improve customer service score</li> <li>Ability to prioritize and deliver work on time.</li> <li>Ability and basic leadership skills to mentor and train lower level Technicians to help them be successful.</li> </ul> <p>Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</p>