Customer Service Representative - FT

<p>A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals &mdash; and make a difference. Get started by choosing the career that&rsquo;s right for you.</p>

Omaha, NE

The Auto Club Group (NE)

<p>ACG and the Cornhusker Motor Club Foundation are proud recipients of the Lincoln-Lancaster County Board of Health Community Public Health award. Nominated by the Safe Kids Child Passenger Safety Task Force, this award recognizes organizations strongly committed to enhancing the safety of families and was presented during the annual Board of Health Awards Luncheon.</p> <p>"We are privileged to accept this award on behalf of the Auto Club Group, the Cornhusker Motor Club Foundation, and our employees who support our traffic safety initiatives and events," said Rose White, Nebraska Public Affairs Director. &nbsp;"To be recognized for the vital role we play in changing community health and safety outcomes by working to reduce the number of children injured and killed in motor vehicle crashes is truly an honor."</p> <p>&nbsp;"We graciously accept this award in exchange of our commitment that we will continue our efforts to make roadways safer for all Nebraskans," said White.</p>

keywords: about acg,work environment,compensation,customer service,analysis,data entry,training,benefit options (after 30 days of hire)



Overview: <p>The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.</p> <p><strong><u>Work Environment:</u></strong></p> <p>Work in a temperature-controlled office environment.</p> <strong><br /> <u>Compensation</u></strong><br /> <p>As a reward for your passion and commitment, we offer: Competitive base pay of $13.00/hour, to start + shift premium for evening and overnight time frames. Career advancement potential with up to an additional $1 increase in pay after 6 months. Subsidy for bilingual skills (Must be fluent in Spanish and English).</p>
Responsibilities: <p>This is a challenging and rewarding position that requires passion and commitment to the well-being of others.&nbsp;If you think you are right for this role, you will need to be able to:</p> <ul> <li>Responding to emergency road service requests in a call center environment.</li> <li>Listening to members and identifying their problems.</li> <li>Performing geographical location spotting and data entry.</li> <li>Seeking a solution to get the member back on the road.</li> <li>Analyzing member accounts to determine additional products and services that benefit the member.</li> <li>Navigate through a P.C. and multiple applications.</li> <li>Provide a high level of customer services in a professional environment.</li> <li>Cross and upsell member benefits.</li> </ul>
Requirements: <p>Benefit Options (after 30 days of hire):</p> <ul> <li>Medical, Dental and Vision benefits.</li> <li>Matching 401(k).</li> <li>Paid time off.</li> <li>Holiday Pay.</li> <li>Complimentary AAA Membership.</li> <li>Tuition Assistance.</li> <li>Employee Recognition Program.</li> <li>Rewarding, fast-paced environment.</li> </ul> <p><strong>Qualifications:</strong></p> <p>To prepare you for this exciting opportunity, we offer:</p> <ul> <li>Full-Time paid training (4 weeks).</li> <li>Beginning Monday, February 25, 2019.</li> <li>Training is held Monday through Friday from 12:00 pm -- 8:30 pm.</li> <li>A variety of shifts are available after training.</li> </ul>