Leisure Travel Agent

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Omaha, NE

The Auto Club Group (NE)

<p>ACG and the Cornhusker Motor Club Foundation are proud recipients of the Lincoln-Lancaster County Board of Health Community Public Health award. Nominated by the Safe Kids Child Passenger Safety Task Force, this award recognizes organizations strongly committed to enhancing the safety of families and was presented during the annual Board of Health Awards Luncheon.</p> <p>"We are privileged to accept this award on behalf of the Auto Club Group, the Cornhusker Motor Club Foundation, and our employees who support our traffic safety initiatives and events," said Rose White, Nebraska Public Affairs Director. &nbsp;"To be recognized for the vital role we play in changing community health and safety outcomes by working to reduce the number of children injured and killed in motor vehicle crashes is truly an honor."</p> <p>&nbsp;"We graciously accept this award in exchange of our commitment that we will continue our efforts to make roadways safer for all Nebraskans," said White.</p> http://nebraska.aaa.com/

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Competitive Compensation and Benefits Package

Overview: <p>The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.<br /> </p> <p><strong><u>Work Environment:</u></strong></p> <p>Work in a temperature-controlled office environment.</p> <strong><br /> <u>Compensation</u></strong><br /> The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance-based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!
Responsibilities: <p>Sell travel packages in all product categories, to include the preparation of complex itineraries with a mix of products. Actively solicit and promote new travel business. Advise on best value, location, and mode of travel to meet client needs and develop book of business. Complete reservations and advise clients regarding documentation requirements. Consummate sale by making necessary travel arrangements (i.e. reservation, collection of money, and processing of documents). Receive and resolve related customer concerns. Build and grow a book of client business. May oversee the daily travel operation in an assigned location.</p>
Requirements: <p><strong><u>Preferred:</u></strong></p> <p><strong>Experience with/in:</strong></p> <ul> <li>Galileo Focalpoint/Viewpoint to book domestic/international air, car and hotel.</li> <li>Travelport Cruise.</li> <li>Supplier websites to book tours/cruises.</li> </ul> <p><strong>Travel experience to include:</strong></p> <ul> <li>Cruising and tours.</li> <li>Independent domestic and internationally.</li> </ul> <p><strong><u>Qualifications</u></strong></p> <p><strong>Required Qualifications (these are the minimum requirements to qualify):</strong></p> <ul> <li>Successful completion of an approved travel school or two or more years&rsquo; experience as a travel agent.</li> <li>Certification from Institute: Certified Travel Associate (CTA), Certified Travel Counselor (CTC), Certified Travel Industry Executive (CTIE), Lifestyle Specialist (LS), Destination Specialist (DS), Cruise Lines International Association (CLIA) Accredited Cruise Counselor (ACC), Master Cruise Counselor (MCC), tourist board and vendor sponsored certifications, tourist board and vendor sponsored certifications, Advanced Sales Training and Advanced Prospecting Training.</li> </ul> <p>Experience:</p> <ul> <li>Planning and booking travel packages containing a mix of products including domestic and international products.</li> </ul> <p>Advanced Knowledge of:</p> <ul> <li>Sales and prospecting techniques.</li> <li>Various travel systems including: airline reservation systems to book domestic/international air, car and hotel. Travelport to book cruises. Supplier websites to book tours.&nbsp;Agent Max to secure insurance.</li> <li>Monetary requirements and cancellation/change penalties.</li> <li>Travel regulations including A.R.C. (Airline Reporting Corporation) and I.A.T.A.N. (International Association of Travel Agency Network).</li> <li>Internet sites for research and booking capabilities.</li> <li>Domestic and international preferred products and suppliers.</li> <li>PC software applications including Microsoft Office.</li> <li>Airline rules, regulations.</li> <li>Travel protection insurance.</li> <li>World geography/events.</li> </ul> <p>Ability to:</p> <ul> <li>Capture travel related information into reservation/financial system.</li> <li>Communicate effectively in a work environment, the public and travel vendors.</li> <li>Perform basic mathematical calculations including percentages to complete travel sales transactions.</li> <li>Work irregular hours.</li> <li>Achieve sales goals.</li> <li>Manage time effectively.</li> <li>Problem solves and exhibit critical thinking.</li> </ul>