Consumer Loan Fulfillment Specialist

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Omaha, NE

The Auto Club Group (NE)

<p>ACG and the Cornhusker Motor Club Foundation are proud recipients of the Lincoln-Lancaster County Board of Health Community Public Health award. Nominated by the Safe Kids Child Passenger Safety Task Force, this award recognizes organizations strongly committed to enhancing the safety of families and was presented during the annual Board of Health Awards Luncheon.</p> <p>"We are privileged to accept this award on behalf of the Auto Club Group, the Cornhusker Motor Club Foundation, and our employees who support our traffic safety initiatives and events," said Rose White, Nebraska Public Affairs Director. &nbsp;"To be recognized for the vital role we play in changing community health and safety outcomes by working to reduce the number of children injured and killed in motor vehicle crashes is truly an honor."</p> <p>&nbsp;"We graciously accept this award in exchange of our commitment that we will continue our efforts to make roadways safer for all Nebraskans," said White.</p>

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Individual Contributor

Competitive Compensation and Benefits Package

Overview: <span class="text" title=""><span class="text" title="">The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.&nbsp;<br /><br /></span></span> <div><span style="font-size: medium;">The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!</span></div> <span id="requisitionDescriptionInterface.ID1513.row1" class="text" title=""><span id="requisitionDescriptionInterface.ID1571.row1" class="text" title=""></span><br /><br /></span>
Responsibilities: <p style="margin-bottom: 0px; margin-top: 0px;"><strong><u>Responsibilities:</u></strong></p> <p style="margin-bottom: 0px; margin-top: 0px;">Work with customers and underwriters to process consumer loans and support back office consumer loan processing.&nbsp; Ensure all processes have been followed and all appropriate documentation is present in the file for the completion of loan. Provide support to customers by: servicing loan requests, sending documents to borrowers for review and discussing loan processes to ensure an understanding of the loan process flow and timing.&nbsp; Process loan payments and payoffs.&nbsp; Monitor NSFs, non-posts and exceptions and reports. Research and respond to consumer inquiries.&nbsp; Maintain thorough knowledge of lending programs, policies, procedures and regulatory requirements.</p> <div>&nbsp;</div> <p style="margin-bottom: 0px; margin-top: 0px;">Assist management in identifying potential improvements to loan processing workflow and makes recommendations for changes to front end processing systems to ensure maximized efficiency.&nbsp;&nbsp; Provide input into processing procedures and ensures identified areas of quality service are in compliance with corporate customer satisfaction standards. Perform insurance and lien perfection and general accounting and ledger reconcilement.&nbsp; Perform other job duties as assigned.</p>
Requirements: <div id="requisitionDescriptionInterface.ID1544.row1" class="inlinepanel" style="display: inline;" title=""><strong><span class="subtitle">Qualifications</span></strong></div> <strong><span class="blockpanel"><span class="">&nbsp;</span></span></strong> <p style="margin-bottom: 0px; margin-top: 0px;"><strong><u>Required:</u></strong></p> <ul> <li>High School diploma or equivalent</li> </ul> <div><u style="font-size: 12pt;">Experience:</u></div> <ul> <li>Record maintenance for consumer systems</li> <li>Consumer loan processing and documentation</li> <li>Loan file creation and maintenance</li> <li>General ledger entries and balancing</li> <li>Loading and auditing loan records</li> <li>Lien perfection functions and title follow-up</li> <li>Monitoring workflow</li> <li>Tracking additional file documentation and follow-up</li> <li>Closing loans</li> </ul> <div>&nbsp;</div> <div><u>Knowledge and Skills:</u></div> <ul type="disc"> <li>Consumer loan products, services, tax and regulatory issues</li> <li>Consumer loan processing and closing procedures</li> <li>FCRA, ECOA and other federal/state regulations regarding the extension of credit</li> </ul> <div>&nbsp;</div> <div><u>Ability to:</u></div> <ul> <li>Provide input for application processing procedures</li> <li>Work with loan officers/universal bankers to process consumer loans in an timely manner</li> <li>Perform loan upload process and audit for accuracy</li> <li>Multitask on processing including gathering documentation from a variety of sources</li> <li>Communicate effectively with Chief Lending Officer, Real Estate Loan Operations Specialist, Loan Officers, co-workers, applicants and vendors</li> <li>Work flexible hours including evening and weekends</li> <li>Communicate loan terms, features, and benefits to consumers</li> <li>Use and maintain banking and accounting systems</li> <li>Comprehend underwriting guidelines, programs, and policies</li> </ul> <div><strong><u>Preferred:</u></strong></div> <ul type="disc"> <li>Bachelor&rsquo;s degree in Business, Finance, or related field or additional related work experience</li> </ul> <div><span style="font-size: medium;">&nbsp;</span></div> <div><span style="font-size: medium;"><strong>Important Note:</strong>&nbsp;The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</span></div>