Customer Service Representative

Be a part of AAA - a company known for providing best-in-class service to its members when they need help the most! There is nothing like the feeling of providing safety, security and peace of mind to members when they call for emergency roadside assistance. You can make a difference by helping our members during stressful situations.

Omaha, NE

The Auto Club Group (NE)

<p>ACG and the Cornhusker Motor Club Foundation are proud recipients of the Lincoln-Lancaster County Board of Health Community Public Health award. Nominated by the Safe Kids Child Passenger Safety Task Force, this award recognizes organizations strongly committed to enhancing the safety of families and was presented during the annual Board of Health Awards Luncheon.</p> <p>"We are privileged to accept this award on behalf of the Auto Club Group, the Cornhusker Motor Club Foundation, and our employees who support our traffic safety initiatives and events," said Rose White, Nebraska Public Affairs Director. &nbsp;"To be recognized for the vital role we play in changing community health and safety outcomes by working to reduce the number of children injured and killed in motor vehicle crashes is truly an honor."</p> <p>&nbsp;"We graciously accept this award in exchange of our commitment that we will continue our efforts to make roadways safer for all Nebraskans," said White.</p>

keywords: passion,environment,call center,data entry,problem solve,analysis,up sell,training

Individual Contributor

$13/hr to start

Overview: <p>This is a challenging and rewarding position that requires passion and commitment to the well-being of others.</p>
Responsibilities: <ul> <li>Responding to emergency road service requests in a call center environment</li> <li>Listening to members and identifying their problem</li> <li>Performing geographical location spotting and data entry</li> <li>Seeking a solution to get the member back on the road</li> <li>Navigate through a P.C. and multiple applications</li> <li>Provide a high level of customer service in a professional environment</li> <li><span id="requisitionDescriptionInterface.ID1513.row1" class="text" title=""><span style="font-family: Arial;">Cross and up-sell member benefits</span></span></li> </ul>
Requirements: <ul> <li>Full-time paid Training (6 Weeks)</li> <li><span id="requisitionDescriptionInterface.ID1571.row1" class="text" title=""><span style="font-family: Arial;">Beginning January 9, 2017</span></span></li> <li><span id="requisitionDescriptionInterface.ID1571.row1" class="text" title=""><span style="font-family: Arial;">Monday through Friday from&nbsp; 12:00 pm &ndash; 8:30 pm </span></span></li> <li><span class="text" title=""><span style="font-family: Arial;"><span id="requisitionDescriptionInterface.ID1571.row1" class="text" title=""><span style="font-family: Arial;">Afternoon/evening/weekend shifts available after training </span></span></span></span></li> </ul> <div><span style="font-family: Arial;">As a reward for your passion and commitment, we offer:</span></div> <ul type="disc"> <li><span style="font-family: Arial;">Competitive base pay of $13/hour to start + shift premium for evening and overnight timeframes </span></li> <li>Career advancement potential with up to a $1 increase in pay after 6 months</li> <li><span style="font-family: Arial;">Medical, dental, and vision benefits</span></li> <li><span style="font-family: Arial;">Matching 401(k)</span></li> <li><span style="font-family: Arial;">Paid time off</span></li> <li><span style="font-family: Arial;">Holiday Pay</span></li> <li><span style="font-family: Arial;">Complimentary AAA membership</span></li> <li><span style="font-family: Arial;">Tuition reimbursement</span></li> <li><span style="font-family: Arial;">Employee recognition program</span></li> <li><span style="font-family: Arial;">Rewarding, fast-paced environment</span></li> </ul>