Customer Service Representative

<span id="requisitionDescriptionInterface.ID1513.row1" class="text" title=""><span style="font-family: arial, sans-serif; font-size: 11pt;">Be someone&rsquo;s hero every day!<br /><br /><strong>AAA is now hiring for Temporary Full and Part-Time Customer Service </strong><strong>Representatives</strong><br /></span></span>

Omaha, NE

The Auto Club Group (NE)

<p>ACG and the Cornhusker Motor Club Foundation are proud recipients of the Lincoln-Lancaster County Board of Health Community Public Health award. Nominated by the Safe Kids Child Passenger Safety Task Force, this award recognizes organizations strongly committed to enhancing the safety of families and was presented during the annual Board of Health Awards Luncheon.</p> <p>"We are privileged to accept this award on behalf of the Auto Club Group, the Cornhusker Motor Club Foundation, and our employees who support our traffic safety initiatives and events," said Rose White, Nebraska Public Affairs Director. &nbsp;"To be recognized for the vital role we play in changing community health and safety outcomes by working to reduce the number of children injured and killed in motor vehicle crashes is truly an honor."</p> <p>&nbsp;"We graciously accept this award in exchange of our commitment that we will continue our efforts to make roadways safer for all Nebraskans," said White.</p>

keywords: customer service,customer service,call center,analysis,data entry,passion,sales,technology,performance,training,work environment,compensation

Individual Contributor

Competitive Base Pay

Overview: <span id="requisitionDescriptionInterface.ID1513.row1" class="text" title=""><span style="font-family: arial, sans-serif;">Be a part of AAA - a company known for providing best-in-class service to its members when they need help the most!&nbsp; There is nothing like the feeling of providing safety, security and peace of mind to members when they call for emergency roadside assistance.</span></span>
Responsibilities: <p>You can make a difference by helping our members during stressful situations. Come to the rescue and provide top-notch service by:</p> <ul> <li>Responding to emergency road service requests in a call center environment</li> <li>Listening to members and identifying their problem</li> <li>Performing geographical location spotting and data entry</li> <li>Seeking a solution to get the member back on the road</li> <li>Analyzing member accounts to determine additional products and services that benefit the member</li> </ul> <p>This is a challenging and rewarding position that requires passion and commitment to the well-being of others.&nbsp; If you think you are right for this role, you will need to be able to:</p> <ul> <li>Navigate through a P.C. and multiple applications</li> <li>Provide a high level of customer service in a professional environment&nbsp;</li> <li>Cross and up-sell member benefits</li> </ul>
Requirements: <p>Qualifications</p> To prepare you for this exciting opportunity, we offer: <ul> <li>Full-Time paid Training (6 Weeks) that runs Monday-Friday from 12:00 pm-8:30 pm</li> <li>Beginning March 20, 2017</li> <li>Afternoon/evening/weekend shifts available after training</li> <li>High levels of performance in this position may lead to regular employment with AAA</li> </ul> <p>As a reward for your Passion and Commitment we offer:</p> <ul> <li>Competitive base pay of $13/hour to start + shift premium for evening and overnight timeframes</li> <li>Employee Recognition</li> <li>Rewarding Fast Paced Environment</li> <li>Employee Assistance Program&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>Important Note:</strong> The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</p>