PT/On-Call Receptionist

Find a workplace where you are deeply appreciated, not only for the skills you offer, but for the individual you are. At Milestone, you’ll enter into a rewarding career where you’ll work with highly skilled professionals and do meaningful work in the lives of our senior residents. Join a welcoming environment that fosters strong relationships with the residents, their families, and your coworkers. We hope you’ll consider serving alongside us.

Elk Grove, CA

The Meadows

<strong>Come home to The Meadows - Assisted Living and love every moment. Ideally located in Elk Grove, California, The Meadows - Assisted Living is a warm, welcoming senior living community, with a caring staff who treats every resident like family. Here, you or your loved one will experience exceptional service and find almost instant camaraderie with other residents. Whether your goal is to downsize and enjoy a simpler, maintenance-free and supportive&nbsp;<a href="https://www.milestoneretirement.com/senior-living/ca/elk-grove/the-meadows-assisted-living/assisted-living">Assisted Living</a>&nbsp;lifestyle, to experience the short-term support of Respite Care, or your loved one is in need of a comprehensive&nbsp;<a href="https://www.milestoneretirement.com/senior-living/ca/elk-grove/the-meadows-assisted-living/memory-care">Memory Care</a>&nbsp;program, our remarkable community offers the essence of home in a future-forward, well-rounded setting.</strong> https://www.milestoneretirement.com/senior-living/ca/elk-grove/the-meadows-assisted-living/

keywords: position summary,encourage,management,guest care,assist,community,communication,experience,organization,communication,knowledge,certification

Part Time

$16-$17 per hr.

Overview: As the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.<br />
Responsibilities: <ul> <li>Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.</li> <li>Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages.</li> <li>Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.</li> <li>Respond to inquiries and/or tours when Community Relations Director, Executive Director and Resident Care Directors are not available; facilitate experiences/tours of community as needed.</li> <li>Promote and encourage residents to participate in activities.</li> <li>Follow and communicate company policies and procedures.</li> <li>Seek out and perform other duties as assigned or needed.</li> </ul>
Requirements: <ul> <li>Must have compassion for and desire to work with seniors!</li> <li>Ability to communicate effectively with residents, families, staff, vendors, and the general public.</li> <li>Strong organizational and follow-up skills, and the ability to manage multiple priorities.</li> <li>Knowledge of word processing, spreadsheets, and email functions.</li> <li>Must be 18 years or older.</li> <li>Must meet all health requirements, including Health screening and TB clearance</li> <li>Must pass state required fingerprinting and criminal background process.</li> <li>First Aide certification required</li> </ul>